Location, cleanliness.

I arrived to the hotel at about 12pm I was able to get my room right away. The room was nice and clean and big enough for 2 people. I liked that it was quiet and safe, front desk operator always had a smile on her face.😃

I was there from December 15th to the 18th No Housekeeping I had to go downstairs to Ask for toilet tissue. Face towls. Drawing towels. I talk to the general manager, Alexis Oritz She looked up my complaint and seeing that there was no housekeeping. The general manager said that she will give me 25% off my bill, 🤔$ 368.00 I said OK I asked her how long will it take to Show, she said 5 days, 12/22/2023 On December 29 2023 I call the general manager, Alexis Oritz She remembered me she asked me for my phone number and she told me she was gonna call me back. never heard from her. #2 I tried the breakfast sandwich twice, The bun was hard and the meat had A nasty taste to me.

Very Clean and Comfortable

Nothing everything was nice!

Big room

My room was still dirty .

The location and price

Dogs allowed Room was or seemed clean We was given a late checkout and the room was being cleaned by 1015am, way before the 1100am checkout. My items were thrown in the trash and I really want to be reimbursed for my item.

Good location

I booked two conjoint rooms and had to pay upfront for the booking. When I checked in, my rooms were on opposite sides of the hallway. Went to the front desk to try and fix the issue and was told nothing could be done because I booked with a third party. My name and number were then left for the manager Alexis and was told she would call me the next day but I never heard from her. At checkout I tried to talk to her because I was told she would be there from 7-3 and when I’m checked out at 11 she was not there. I made my reservations way in advance so this added extra stress to my trip that was unnecessary and to top it all off the morning of check out there was a cockroach in my shower.

Excellent customer service! Staff very Nice and friendly! Enjoyed our stay👌

Had a little trouble connecting to WiFi

The breakfast was ok. The room was very clean. The staff was friendly, helpful and courteous.

beautiful, clean, friendly staff, huge room and the tv matched!! I hate big rooms and small tvs lol

Loved the room, location, and the pool.

The companies system went down and we had to wait to check. That was nerve wrecking, I hate uncertainty if we would have a room. Also I am a diabetic and there were really no choices for myself at breakfast.

very modern and clean

Didn't get a chance to eat breakfast, because we had to rest up for our cruise. (This was not the hotel's fault, we had to sleep). But other than that, the hotel was stunning. We plan to return in the future.

Breakfast was so so, the staff fine but should have made us aware of construction in the area that caused us pass up temporary exit ramp. Overall the stay was very nice and at a decent price. We would stay again

See above

The staff are nice and helpful! the beds are comfy and it’s a calm environment! I did like the breakfast!

I think the bathroom is a little awkward in design and more then 2 towels would be good but you can always ask the front desk for more so it isn’t a big deal.

It fit our needs quite well. Plenty of room for our family of 6.

it smelled brand new! super clean, comfy bed. different thicknesses of pillows for different tastes, great breakfast choices

location was a little wonky but only due to road construction