Loved the ambience and cleanliness and spacious room. And yes the staff !

No complaints at all !

Nice service, great Air Conditioning, lovely back garden

The WiFi was unreliable. The bathrooms don’t provide much privacy and when you turn on the bathroom light at night it lights up the entire room.

Location is great. walking distance to Fortress Hohensalzburg & Salzburg old town.

The staff on duty for breakfast. No smile on face.

Cleaning and reception staff excellent.

The put me in a room I didn't reserve. I guess they double booked and couldn't care less. The shifted me to bedroom with windows that look straight onto a wall 3 feet in front! I asked to move. Then I realised what they had done originally. They offered me a free €17 breakfast. Unacceptable. I asked them in advance about the view. They said it's fine, it's over the garden. It was the car park. They lied to me repeatedly. The rooms are all directly above an Italian restaurant. So there is a constant smell of cheese and bolognese. No view of mountains or the castle. Hated my time there.

All were cool: staff, location, facilities

spacious and clean

furniture could be modernized

The hotel staff were helpful and accommodating. The room was spacious, clean and modern. New amenities, towels and beddings

Small elevator but that's normal

Very nice and comfortable room with heated floors. Nice modern kitchen with everything you need and a big wardrobe.

The only thing I didn't like was that the shower floor hade pieces of hair so i suppose it wasn't cleaned after the last guest of the room...

helpful staff

no slippers old

super close to family

it was as value for money

The hotel is set in a very quiet location complimented by stunning views. The room was spacious and very clean

The decor is slightly dated but true to the hotel's Italian theme

Very nice and friendly staff, it was a pleasure interacting with them. The room looked good, and it was very clean. Also good breakfast, not a lot of options, but those that were there were good and tasty.

There is no shower door, which means if you use the shower, the entire floor gets wet. Also, the glass wall between the bathroom and the room was strange. Honestly, I can see most couples being ok with seeing the shower from the room, but the ENTIRE bathroom is too much. It also means that if you need to use the bathroom at night, you have to choose between going in the dark or waking up your partner, because if you turn on the light, the room also lights up.

Great location - close to the city center Own parking - although a small one and we were lucky to catch the last spot when we arrived Nice italian restaurant in the same building Dog friendly

helpfull staff