Das Hotel liegt nahe der Außenalster und direkt an Buslinien in die Innenstadt - also zentral. Es gibt eigene Parkplätze gegen Gebühr (20 € / Tag). Der Welllnessbereich ist sehr großzügig und hat einen schönen Garten. Auch an Wochentagen gibt es in der Sauna Aufgüsse durch das Personal. Es gibt sowohl einen Innenpool als einen Außenpool zum Schwimmen. Von unserem Zimmer sahen wir Mitte November Gäste ihre morgendlichen Runden ziehen. Die Zimmer sind praktisch eingerichtet. Unser Zimmer war sehr ruhig.

Im an sich hinreichend großen Kleiderschrank waren nur vier Kleiderbügel. Allgemein fehlte mir Stauraum. Unser Zimmer war schon etwas verwohnt. Auch andere Bereiche des Hotels sind etwas in die Jahre gekommen.

Modern hotel with a sport center (open to non-guests), therefore great equipment from tennis courts to swimming pool, spa, restaurant, etc. Large modern rooms with all the facilities (kettle, minibar, safe, ironing board, hair dryer, etc). We choose this hotel for the spa center and we were not disappointed : two outdoor pools, one indoor (closed for repairs, but the other equipments made for the compensation), steam bath, 6 saunas, quiet room, large garden with transats for resting,. All fantastic. Note that the spa, like most of the times in Germany, is textile-free). Parking facility underground in the hotel. Bus stop direct to the city center is in front of the hotel, 20 min drive by bus or car. Tube station (to go to Reeperbahn street for instance) is 10 min walk, then 8 stops. The area is nery bourgeois, some ok restaurants nearby, the lake is 2 minutes away, nice stroll, including walking up to the city center (25 min walk). All perfect

20€ per night for the parking, I thought this was not justified, considering the space available and the price of the rooms. For the rest, all perfect. Would love to come back.

Super Friendly and helpful staff, amazing facilities, delicious food

Everything was perfect, we will definitely go back

Great staff, fantastic amenities if you like anything to do with sport . 2klm scooter ride into Hamburg, would stay here again in a heartbeat 🙏

The spa and fitness facilities were brilliant.

The internet was very slow and the pillows were uncomfortable

Beautiful spa facilities, super helpful reception staff, and a pleasant location in an affluent Hamburg neighbourhood.

I would have appreciated a mini-bar in my room, and also the bathroom in my room was somewhat basic. For the standard of the place (and it really is beautiful) I would expect slightly more. Also, the hotel breakfast is very basic. I only sampled it on the first day and made other plans for the rest of my stay.

Rooms were outdated Fitness facility and spa were fantastic

Room

nice Spa

no dinner options, restaurant closed 3pm

Spa was fabulous, staff were kind and helpful. Nice getaway for a few days!

Parking for 20euros a day is extremely expensive!

The spa facilities are amazing, and the rooms are very comfortable and larger than average. Staff are really helpful, and the location is absolutely perfect.

Bed was comfortable but a little soft for our liking. Still great, just not to preference.

Rooms Look like on the pictures very nice staff clean comfy beds very nice Restaurant:) stunning Spa and Fitness Studio

coffee bar could serve Snacks ;)

Cleanliness

No iron in the room.

i love the gym, the rooms are pretty spacious. we had a beautiful patio to sit outside. it’s close to the river Alster which is amazing to go for run. have stayed here before & likely will again.

the reception staff has a lot to do with the gym & hotel guests & sometimes one just needs a bit of patience, other than that, nothing to really complain