Lovely clean accommodation in a great location. A bit noisy at night but ear plugs sorted that out. Lovey city with an abundance of bars on the doorstep. Beware if coming by public transport that the key pick up is nowhere near the apartment. A long trek with bags across the city.

We loved being in Old Town and being a part of the Basque culture!

Perfect location within the old town of this lovely city. Flat was perfectly clean and a perfect base for our return visit to this city.

We loved our stay and would highly recommend it and stay there again!

Location is very central and is a great part of the old town. The service from the office was absolutely great and arrival and departure was very simple and easy and had great instructions from your office when we arrived. They were also very helpful at responding to our requests for taxi recommendations and were very accommodating with a slightly later check out (which we didn’t need in the end), so brilliant service from the office staff. We would definitely return to this apartment again and would have no hesitation recommending it to others. It can be very noisy especially first thing in the morning due to all the service trucks. This is not a criticism of apartment but is important to know before booking. This also was not an issue for us as we all had earplugs with us. We also found the apartment entrance quite hard to locate once we had arrived at the square. This was compounded by the fact that main front door lock on the square was very tricky to unlock as the door is very loose. It took 10 minutes each time to catch the lock the right way which is why we were unsure as to which apartment was the correct entrance from the square. It would also be a very useful addition to include a bottle opener in the apartment and additional softer lighting in the main living area as it was very bright in the evenings (we used the bedside lamps in our rooms for softer lighting).

Apartment was lovely, clean and tidy. Brilliant central location which was also the negative as the square was very loud (as you would expect).

Very nice, new space appartement. Centrally located

Booking and check in experience were great. Just a bit of general feedback, being in the main square and on the first floor, it is quite a noisy apartment. There is also no insulation to the floor above and you can hear every footstep and voice. I’m a light sleeper and couldn’t sleep in the front rooms because of the noise (and this is during a quiet time with night curfews). There’s not much you can do, but it just might be worth giving people a heads up when they’re booking so they know ☺ But otherwise it was a great experience!