We arrived at check in time and despite prior arrival communication with a “Brenda” at the check in time we were not able to access the property. At this point no one was answering our emails or texts. We walked around the house and discovered jacuzzi was also taken apart and never disclosed it will not be available but we were up sold about it in our communication prior to booking. After 3 hours we left back home and someone responded and gave us a number to call. We called but we were told a different name than that Brenda and the lady said just the account was under Brenda but it’s someone else’s home. The person was very short with us and would not allow us to speak and simply told us money was not refundable and she hung up. So we hope that other family will not have to go through this nightmare on a holiday weekend. Luckily we only had a couple hours drive home. We strongly feel this was either a scam or a double booking and they tried to keep money from both parties. Our fault for picking a place with one review which was probably a fake one anyway.

We stayed in this home for one month and enjoyed our stay. Needs a little TLC. Some ceiling fans did not work, BBQ was not useable as it was completely rusted, and one outside chair was busted. Overall it was a good experience and family friendly. We would stay again!

We stayed in this home for one month and enjoyed our stay. Needs a little TLC. Some ceiling fans did not work, BBQ was not useable as it was completely rusted, and one outside chair was busted. Overall it was a good experience and family friendly. We would stay again!