First off my stay was not a stay because I left immediately because everything was out of service. On top of that I did not feel safe because there was no service what so ever. The location is in the slums bottom of the barrel !!!! I left within 10 mins of arriving because he insisted I put my money in the safe then with having no service I was in fear of my life. So with this happening to us he refused to refund us our money he claimed he would refund me for one day which I paid for 3 then I never received a refund . Don’t waste your time and money unless you are looking to stay at an unsafe location

If you read the reviews before booking you'll understand this is a budget unit not booked through the onsite hotel. The hotel rooms receive daily housekeeping, towel and linen changes and hot tub cleaning. You also have to enter and exit through a separate, guarded gate rather than at the hotel front desk. We understood all this and were not disappointed. You get what you pay for and overall the unit was as described, clean and comfortable. Hiram was responsive and a very pleasant and helpful manager. The only two areas that would cause us to consider a different unit were the internet (it was basically unusable except on the balcony where it was still weak and my AT&T phone did not work as a back up) and we discovered that if you use the hot tub/spa (which was nice to have) it needs to be cleaned frequently and isn't given the lack of daily service. Overall we were happy with the accommodations. Any complaints we had were actually with the resort, not this property. A Vodka Tonic (Smirnoff) at the bar is $14. Pool could be cleaner and the property is looking a little tired. Restaurant was not open every day or many hours, but when it was the food was delicious, and unlike the drinks, fairly priced. We enjoyed the property but would probably not return because of Tulum itself...beach full of Sargassum seaweed, trash literally everywhere, obvious attitudes by many locals towards Americans, scams, and exorbitant prices (higher than any other resort area in Mexico).

We enjoyed our stay at this property.

My wife and I had a great stay at this condo. Good location for both going into town (walking) and to the beach (by car). We enjoyed the private pool and hot tub as well as the shared facilities. Pool bar tenders were great and made great drinks. The property manager Hiram was great and stayed late to get us checked in due to some delays we had getting there and stayed in communication the entire trip if we needed anything. Some minor things could make it even better such as maybe a additional towel per person and replacement of the refrigerator, which woke us with its dying noises some nights, but it sounds like they are working on that one. All in all a great place and very enjoyable stay.

Interesting property with potential. Very private and attractive apartment. The apartment has a bar and restaurant with a good chef and very talented bartender. The only issue was the somewhat sporadic hours of the bar and restaurant. This beyond the control of the VRBO owner but controlled by the management of the apartment complex. It seems Covid is causing staffing issues which I am sure will be resolved. The property is attractive and well located. Restaurants are within walking distance. Each unit had a n outdoor jacuzzi. My special compliment to Hiram, the very personable and capable property manager.

We were not told about the power and water going off every night at12midnight. We opened a window and bugs came rushing in the kitchen window all over the food we were cooking in the Kitchen. The bathroom smelled like death. The towels were very dingy and we were not told we would not have daily cleaning until we arrived. They never cleaned our room at all. Terrible stay so disappointed. We couldn't wait to go home

Lovely private hot tub on the balcony. Enjoyed the visit very much

Overall my friend and I had a fantastic time at Intima resort. The food, drinks, and swim up bar were fantastic accommodations to have here as most places don’t have that in town at place you are staying. The nudity aspect was laissez faire and fun, but with no pressure. We made very good friends and had a blast at the hotel. I was not aware that you are technically not allows to bring guests, but security was reasonable. However, given the price, there are a few issues that can be improved upon to enhance the experience, ranging from cosmetic issues of the condo to improving internet and aesthetic/decoration of the condo which was minimal.I think next time we will go through the route of booking with the hotel directly as there is daily cleaning that way. However Hiram was a good property manager and despite a small hiccup was responsive and helpful and went out of his way to help us when we extended our stay. Couple things: The internet connection was very poor so it made it difficult to work during our stay and that posed issues. As well, the area next to hot tub was somewhat dilapidated which made it a little tricky getting in and out of hot tub (it was already crumbling upon our arrival.) The operation of the hot tub was not the easiest to navigate as it took a couple hours to heat up on max tenp but max temp was unbearably boiling hot so you should be careful to check temperature and lower it after initial heating. But Hiram helped us navigate it and assisted with cleaning the drain when it wasn’t working. The fridge ran out of water pretty quickly but again Hiram was responsive and came to replace it. The toilet paper was replaced once but given length of our stay I believe there should be a larger supply as we started we only two rolls and found ourselves borrowing from friends when it ran out. The food, drinks, and swim up bar were fantastic accommodations to have here as most places don’t have that in town at place you are staying. The nudity aspect was laissez faire and fun, but with no pressure. We made very good friends and had a blast at the hotel. I was not aware that you are technically not allows to bring guests, but security was somewhat reasonable and flexible so it ended up not being an issue. The rooftop pool was fantastic and the temperature was really good. There really should be an option made available to request more frequent cleaning, towel changes and extra toilet paper supplies but we made due.

As I tend to be very verbose, the short version is. Excellent stay, great value, and we would strongly recommend to those considering Tulum and Intima in particular. Overall this was once again an excellent vacation and rental. This was our third trip to Tulum and the second time booking through what I shall refer to as the Hiram Group (as there are 3 primary individuals representing the owners of the units and managing the rentals.) I interacted with both Hiram and Billy – always professional and responsive. We had to split our vacation time across two units in the Intima complex as we decided to extend at the 11th hour – or first unit was booked immediately after us by the time we decided to extend. Moving was a breeze and well-coordinated. We utilized WhatsApp to coordinate our arrival, departure and all communications during our stay. Very easy to install on your phone (if you are not already using it) and use. It does use data, but texting through the app does not consume a great deal of data. Once we cleared customs and immigration and were in our transport heading to Tulum, we let Hiram know our anticipated arrival. He was there to take us to our unit before we had a chance to take a second sip of our drink at the bar within Intima. Both of our units were in excellent condition and clean upon arrival. Everything was as we expected. Even though we had a penthouse, we did not really utilize the rooftop mini-pool or the hot tub on our balcony. We preferred to be more social and use the large pool and hot tub. Nestor and Jorge took great care of us – drink and food wise. We typically ended the day by closing down the bar with a nightcap (or two or three.) We did not eat as much at the restaurant this time, but what food we did have was always very good. As in all things in life, there were a few hiccups along the way. Those that could be addressed were – Hiram and team were always responsive. Those that were at the mercy of the gods, we just took in stride. We very much enjoy our time at Intima. When travelling to Tulum, Intima is our go to location. Granted, it is not on the beach, but the pricing reflects this. The beach and beach road establishments are always an easy taxi ride away. We very much like being within walking distance of downtown Tulum – the food is always great and the pricing always shocks me with its reasonableness (I always end up over budgeting for food.) We never felt concerned for our safety.

We stayed at the resort for our Honeymoon and loved it! We had the penthouse with our own rooftop plunge pool and a hot tub on our balcony. We have never stayed at a clothing optional place before and this was a perfect spot to try it out. There were not many other guests which made it easier for us to bare it all. Nestor - the bartender - was great too! He helped provide a private taxi take us to Coba ruins and 4 cenotes which worked out better than a tour bus. It is a 30 minute bike ride to the beach, but a perfect spot if you want isolation and relaxation time. The resort also had great security at night to make us feel secure. Highly recommend!

Everyone we dealt with was very nice and friendly. One small issue with the microwave but didnt damper the trip at all would definately reccomend intima to anyone going to tulum.

We loved the place! My girlfriend and I thought this place was great. The condo is beautiful and we liked the concept. Billy checked us in, he was very friendly and made sure we had everything we needed throughout our stay. Also, the maid that cleaned our room was very nice and kept the place spotless. All in all, we had a great experience, highly recommended.

We loved the place! My girlfriend and I thought this place was great. The condo is beautiful and we liked the concept. Billy checked us in, he was very friendly and made sure we had everything we needed throughout our stay. Also, the maid that cleaned our room was very nice and kept the place spotless. All in all, we had a great experience, highly recommended.