excellent facilities ideal for my time spent there.

everything was great

The caravan was beautiful, it was spotless. Had everything we needed. The hot tub - absolutely beautiful. It takes the stresses of the day away. The wildlife was lovely, we loved watching the jets when we were in the hot tub. The friendly staff made the stay worth it. They were very quick to respond to any queries through messaging on booking.com. They allowed us to check out a little later which we were very grateful for since our taxi wasn't due until 10:50. There was a lovely lady working the reception in the arcades, she was warm, welcoming and friendly and greeted us all with a lovely smile. She told me her name once but I forgot. I'll remember her for a long time, we didn't talk to her much but she has a beautiful energy when we did. You'll know who I'm talking about when you meet her.

The facilities were really far from where we were, It took at least 30minutes to walk to them with my children. The bike hire should be available for longer periods during the day. I think they should also hire out the buggies which the staff have, and people who've bought them. It's very expensive in taxis if you don't have your own car. We did wait for about 2 hours for our main meal in The Spitfire Restaurant. We were informed - we should have asked that our starter and main meal be brought together and that's why we had to wait so long, and that this is how it works.

nice and clean carpets, good hot shower, had hairdryer, ironing boards, iron and nice big fridge freezer

not enough cutlery for guests, blunt kitchen knives, only 3 plastic cups for a group of 6 when using hot tub, had to make own beds on arrival bas very disappointing. lots of facilities not open to use on resort during a half term break with kids, chip shop closed all week, adult bar & cocktail bar closed but still cost £95 for passes. couldn’t book pedalo’s as also closed. swimming fully booked so all in all passes were a waste of money for our group.

The holiday home was in a brilliant location and the hot tub was easily big enough for a family of 5, the caravan was lovely, modern and clean with everything that you need for your break.

Needed abit of clarification with the complex, you are not allowed to the arcades or restaurants with out a pass

that the Christmas tree was up and how clean the property was

the single beds were smaller than expected

very clean, great location and when we arrived the heating was on and the hot tub lovely and hot.

The caravan was lovely, comfortable and the hot tub was brilliant.

Frozen pipes in the morning, we wasn't prepared the first time. But that is what you get when you have time away in December.

Hot tub and it was very clean

Very poor internet and the sofa wasnt that comfortable

comfy bed and close to everything

weren’t cleaned properly before hot tub not working properly no carpets just rugs in twin rooms bathroom door didn’t close properly or lock toilet didn’t work properly gate was virtually hanging off kept nearly tripping over loose carpet reported to booking.com and sent proof now owners are refusing to give deposit back trying to say I broke a plant pot and that it’s really dirty so they need to pay for extra cleaners I filmed before I left and pot was perfectly fine and we didn’t hoover as they didn’t either will be taking property owners to small claims court

Great well equipped caravan which was clean and roomy.

it was very modern, the beds were comfortable and the hot tub was fantastic - there was lovely welcome gifts upon arrival.

before we arrived we were informed a pipe burst and therefore some carpet was removed and one sink didn’t work - however they did their best to ensure it still looked the best it could be.

Hot tub was great and a decent size.

nothing of note

We needed the passes earlier couldn’t get on anything my grandchildren very upset if we didn’t have the hot tub and bar there was nothing you have to book a month up front not good

everything it was home from home

nothing

The hot tub.

No towels.

Lovely caravan

Will definitely go again