Novotel Bali Benoa
Hotel in Kuta Selatan
5-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Novotel Bali Benoa sits on the edge of Tanjung Benoa, overlooking Tanjung Benoa Beach. This Balinese-style hotel features 3 pools with 2 whirlpools. WiFi is accessible for free in guestrooms and public areas.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Kuta Selatan
Available Rooms
Beach cabana
1 King • 527 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Tropical Terrace King Room
1 King • 473 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room
1 King • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 452 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Family Room
1 Bunk • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
No high rise buildings, beautiful Balinese traditional hotel. Beautiful pools, not cold and comfortable to get into. Clean, tidy, lovely helpful staff.
Amazing breakfasts.
As a family we highly rate this hotel and will definitely be returning next year.
The only minor negative would be the bar menu prices were high and food basic.
8.0 / 10.0
We travelled to Nusa dua to have a relaxing trip and it was lovely. The pool villa was amazing and worth the money! Breakfast was incredible every day and with the best view. We had a massage at the resort but it was very expensive, I recommended walking outside the resort and finding a spa on the street. There were a few nice restaurants and spas on the street outside. The resort restaurant was also great. Really happy!
10.0 / 10.0
Staff accoglienza, pulizia struttura, zona piscina , colazione , assistenza per attraversamento strada .
7.0 / 10.0
Grundsätzlich würde alles Top gewesen Aner: das Hotel verfügt über 2 Bereiche. Das Eigentliche Hotel mit tollen Zimmern Strandzugang und Pool, und dann noch eine zweite Anlage auf der gegenüberliegenden Straßenseite. Dort ist man abgeschieden, wird übertönt vom Straßenlärm und und immer wieder über die vielbefahrene Straße wenn man den Pool in der Sonne oder das Restaurant genießen will. Um ins eigentliche Hotel zu gelangen mussten wir vor Ort nochmal ein Upgrade buchen welches den Preis verdoppelt hätte.
Hätten wir auf der anderen Seite bleiben müssen, würde ich abgereist.
7.0 / 10.0
L’emplacement
La propreté
Le personnel
La piscine
Le lit matelas fatigué douleur de dos
9.0 / 10.0
Great swimming pool. Great fire dance entertainment on the weekend. Good kids club. Pool table and bar nice though need some new pool cues!
Bathtub leaked so not useable. First room wasn’t adequate for a family of four (though this may have been booking.coms fault more than the hotel)
10.0 / 10.0
Location, food, services and very humble staff members.
Need some levels of renovations in bathrooms and toilets. When we checked in, the washbasin sink was blocked. However, staff had fixed it soon on the complaint.
8.0 / 10.0
Beds were super comfy and the kids room (family room) was well set up for our 3 kids. Breakfast was good, and the staff were friendly.
The pool on the family side was out for maintenance so we had to use the main one across the road- no big deal, as they had a traffic guard to help us cross the busy road.
3.0 / 10.0
Lovely staff
Room size
Cleanliness
Staff hardly speak english
No good food
10.0 / 10.0
Very clean and staff very helpful
Nothing
8.0 / 10.0
Solid 5 star hotel
The hotel is ok, problem is bad location, with absence of good restaurants far away from everywhere, beach is bad because of corals
7.0 / 10.0
Location was great. The staff were amazing super friendly and always helpful.
The shower pipes were clogged, mosquitoes were everywhere with no mosquito net so I was bitten the whole time I was there during the evening in the room. Probably would recommend house keeping close the doors when cleaning rooms.
10.0 / 10.0
Novotel Bali Benoa is a gem of a hotel! All staff were super friendly and hospitable. :-) We celebrated our daughter's birthday there, and she loved having cake for breakfast! Lots of activities in and around the hotel too, including SUP and kayaking, kids' club, gelato stand, 3 pools to choose from, themed dinners and entertainment, etc.
10.0 / 10.0
We loved our studio by the beach, the view was amazing.
It was a little dark inside as far as the lighting, but we understand that's a Bali standard.
8.0 / 10.0
Staff are very friendly. the room and the complex were extremely clean. Location is on the beach.
The original booking was for a room with a pool access. Usually this means that from the room one can enter the pool, in this instance this was not the case. All rooms have access to the pool. So I believe that this should be changed as it is false advertising and we have spoken to management regarding the matter. We upgraded at a cost, to the beach cabana. The upgrade certainly made the stay more enjoyable.
10.0 / 10.0
1- kids club
2- the breakfast
Internet so slow , and room 445 has other property with too much loud dogs park all day long
3.0 / 10.0
Depending on the chefs at the restaurant you could get good food. It was a toss up, though, so sometimes the food was mediocre at best. The pools were nice. At breakfast they would have live music playing, a nice touch.
The front desk charged me twice for the breakfast, which was over $250 USD each charge. I paid for 2 people but my husband ended up not making it to the hotel. I requested a refund for the 2nd person breakfast and was told it was too late. The times I went to breakfast we would get asked repeatedly what room we were in (a friend and I were both waiting for our spouses) and they would write it on their hands. When I checked out they showed me receipts for breakfast for 2 people even though I told them both my room number and my friends room number AND I paid for 2 peoples breakfasts AT CHECK IN. The rooms constantly have mosquitos in them. The room door has a decent gap underneath where bugs can get in. The first room I was in the toilet reeked of urine (a contractor friend said it smelled like the pee trap was broken) and the safety box did not work. My friends room the eye glass piece in the door was completely knocked out of his door, leaving a huge hole for mosquitos to fly in from. His porch door would not close unless it was bolted shut. The beds are pretty hard so if that is not what you like I would try somewhere else. If I were to go back to Bali I would never go back to this hotel.
9.0 / 10.0
Amazing stay with children.
Helpful, friendly hotel staff.
There are all conditions for the whole vacation to be inside the hotel.
Old five-star hotel, but very beautiful with Balinese design
All liked it
10.0 / 10.0
Location is amazing. Very near to beach and watersports. Staff was very courteous and nice.
Nothing.
6.0 / 10.0
Breakfast was OK, Room Cleanliness is not upto the expectation --- lots of Mosquito inside the room.
The room and the promise that the hotel made that they will provide a birthday surprise and finally they ended up with nothing only they respond to our queries in positive manner in booking website
8.0 / 10.0
I thought the hotel facilities and location were really beautiful, way better than what we were expecting based on some previous reviews. The pools were both great and breakfast was fantastic, overall the hotel surpassed our expectations.
I felt the food on the lunch menu could have been to a higher standard based on the overall quality of the hotel.
9.0 / 10.0
Room overlooking pool
Swimming pools were beautiful but handrails would have been appreciated.
10.0 / 10.0
The location is convenient and walkable to many other restaurants nearby. The breakfast served at the hotel's Uluwatu restaurant is delicious and the ocean view is amazing. The private beach is great. The hotel staff is very friendly and we had great time in Bali.
Nothing.
5.0 / 10.0
We liked the friendly staff, and the renovations of the communal areas were on point. Additionally, the service for food and drinks was good and always arrived very quickly.
We had a standard family room and it smelt musky when we arrived. On first inspection the room look clean and there was no mould in the bathroom. However, the wall in the kids' room, the wall with the TV had a lot of moisture damage and I guess that was where the smell came from. Additionally, the mattresses in the room were extremely old and you could hear individual springs pop and twang as you moved. They had put a mattress topper to prevent you from feeling it.
There was a good selection for breakfast, but all the warm items were cold, and the bacon felt like cardboard. We tried going in at different times each day, because we thought it might be a timing thing, but it was the same. However, the omelettes were very good!!!
9.0 / 10.0
Beach not very accessible. Weeds in it so difficult to swim.
9.0 / 10.0
Nice pools, pleasant rooms, friendly staff.
Check-in was tedious very late at night. Should have let us just go to our rooms and sort it out the next day.
4.0 / 10.0
Breakfast looked like a feast but was tasteles, cheap and poor quality food. The emphasis was on eggs, undressed salads do no appeal and it looked like a grocery store more than restaurant.
The clients greedy behaviour was shocking. They should have had staff supervising
The hotel wasn’t clean. The beautiful lobby woodwork was dusty. The ensuite bathroom was frankly dirty and on arrival I had to call for some kind of dark liquid spill to be removed from the uncleaned mirrors. The tile seal in the toilet was grubby and needed scrubbing. The room was generally only superficially clean. The area outside the room, poolside needed cleaning with a pressure washer on the walls and the roof glazing was dirty. Staff cleaned with a leaf blower and foul smelling pool cleaner while customers were using the area.
The wait staff for room service was extremely slow and sloppy. The chips were poor quality, overcooked frozen potatoes, served cheaply with cheap ketchup and Mayo, not fresh lemon. The minced beef tortilla contained only white gloop and cabbage. Disgusting
The front of house staff are untrained. A porter allowed me to carry my suitcase from
The car park up the steps and didn’t offer to help. I am 75 and would have appreciated his help but he seemed not to know he should. The reception staff were officious and there for themselves, but the customer. Their attitude is condescending and unhelpful. Their credit card machine didn’t work (though the one in the machine worked fine ) yet they felt it ok to tell us our card was blocked and cause us to feel embarrassment. The card was not blocked and their machine seemed to work later in our stay but we were paying by cash until then. I suggest you send in secret shoppers to review the hotel.
9.0 / 10.0
I liked the location of the beach cabana. Breakfast had alot of options, not sure if trays were out there to hold your plates and glasses to your table would be handy. Saves us walking back and forth to our tables, without the risk of it being cleared as a solo traveler. The view of the sunrise and moon light was amazing, also hearing the live music from my room was a lovely ambience to the view. Overall, a lovely stay in Benoa.
The beach cabana sliding doors can be abit difficult to open and close. I did not use the bath in the cabana due to the amount of sandflies outside, A bug zapper would be handy out there, otherwise I would've been bitten quite alot to try have a bath outdoors. The sangria cocktail recipe could use more work, I found the fruit pieces abit too much.
5.0 / 10.0
Staff - Eddie was amazing with the kids
9.0 / 10.0
Many closed/deserted restaurants and resorts in the area.
FAQs
How much does this hotel cost compared to others in Kuta Selatan?
The average price for a rental in Kuta Selatan is $110 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Bali Benoa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Novotel Bali Benoa. Enjoy the water!
Is Novotel Bali Benoa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Novotel Bali Benoa?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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