Hampton Inn & Suites San Juan
4.4
Excellent(869 Reviews)Hotel in Carolina
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Nestled in the Isla Verde area of San Juan, Puerto Rico, the Hampton Inn is 1 km from Luis Muñoz Marín International Airport. It offers free WiFi and an outdoor pool with a swim-up bar.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Carolina
Available Rooms
1 King • 441 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Double • 441 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.4
Excellent(869 Reviews)100% verified reviews
4.4
El desayuno regular faltan más opciones de alimentos, la ubicación muy buena
No realizan servicio de limpieza y tendí de camas diario, eso me pareció fatal
4.4
Your staff was very approachable & attentive & helpful.
Pool was good. Along with the Happy Hour
4.4
Desayuno buffet de todo lq te puedas imaginar, todos los dias algo diferente me encantó café ilimitado y sobre todo te lo podias llevar al cuarto.
4.4
Me encantó la limpieza y la comodidad del cuarto. El trato del personal y la atención recibida fué excelente. El area de la piscina es bien acogedora y aunque no hay salvavidas el personal del area de la barrita estuvo pendiente.
En los dias que me estuve hospedando, la bañera estuvo tapada todo el tiempo (o sea nadie fué a destaparla). Mientras me bañaba se iba llenando (o acumulando) el agua y cuando terminaba y salia, el agua entonces bajaba super lenta.
4.4
Me encantó super limpio, el personal muy amable
Todo me gusto
4.4
Location, cleanliness, bed comfort
The deadbolt would not lock on our door and the flipper at the top mmm was loose
4.4
The breakfast was good, staff was very attentive.
The young lady at the check in counter was not a pleasant person.
4.4
Clean
Poo was a little dirty from the birds
4.4
Location
The front desk woman was extremely rude. I did not get her name .
4.4
Staff were great, the amenities and overall had a great experience. Someone did hit our rental in the parking lot and management was a little slow to react. But nonetheless, good overall experience.
Breakfast was repetitive, but you know what? its to be expected. A little more variety would have been solid. We're in Puerto Rico after all, with some of the best food on the planet. Showcase some of the local cuisine rather than basic American breakfast.
4.4
Todo excelente
4.4
El desayuno fue excelente y el servicio fue excepcional
4.4
It was good! The staff were also friendly and helpful
They have peanuts and nuts by the nachos by the pool. It’s a little stressful because of food allergies to those foods.
4.4
Great Value
4.4
Todo
Nada
4.4
El personal del hotel era marvilloso, muy educados y agradables en todo momento, siempre dispuestos a ayudar. Incluyo en esto a absolutamente todo el personal de recepción, de habitaciones, de desayuno, de bar...absolutamente todos. Es una maravilla sentirse tan bien cuando se está de vacaciones.
El happy hour era un must, pena que solo descubrimos que era gratuito dos díás antes de irnos.
El gimnasio está muy bien equipado.
El desayuno estaba muy bien, variando las opciones calientes todos los días.
A pesar de estar al lado del aeropuerto, desde las habitaciones no se oía absolutamente nada. Muy buena insonorización.
En general, una estancia maravillosa. MILLONES DE GRACIAS!
El aire acondicionado en el lobby está demasiado fuerte, hacía frío.
El hecho de que no se usen platos normales en vez de los de papel, lo que ayudaría mucho a reducir los residuos y ser un poco más sostenibles.
4.4
Limpieza
Atención al cliente
Todo estuvo bien.
4.4
Location, good price. Happy hour free.
Furniture in pool area was stained and dirty with bird debris
Shower need works .
4.4
The pool bar
Gym
There is 2 staff members I really liked one was a young guy at the pool bar that was teaching me how to make drinks.
The other one worked in the front desk. He was also young and tall and funny and he really cared about about saying good morning and smiling and having small talks with me and my family.
When asking if they had chairs and and umbrella for the beach I had to walk about 5 blocks just to get to where they had the beach club. There was a beach on the other side here it should just be a minute walk. Then I don’t know if they had bugs in the room but I was getting bite up by a lot of bugs. Then when getting a car you have to pay 16 dollars a day when it should have been added to your stay. The food at the pool bar was way to pricey. Over all I didn’t like the stay.
4.4
The breakfast was good, and staff made sure the area was well maintained. Rooms were cleaned daily and maintained well. Very close to the beach.
The pool area struggled to stay clean. There was a dialer left in the jacuzzi and staff had to be told 5-6 times before it was addressed. Children often wasted the "happy hour" snacks in and around the pool, which took a long time to clean. Staff attitudes at the pool bar were less than inviting, but the food was excellent. I would not stay here again. Cleanliness is important to me
4.4
Smelled nice, was very clean, and overall honored my late check-in.
4.4
Absolutely everything
I had no problem at all
4.4
Everyone was very friendly and helpful.
4.4
Breakfast included location staff
Not in front of beach but good location anyway
4.4
Nice
Nothing
4.4
the pool area was lovely and the happy hour welcomed but unexpected.
rooms were not maintained daily. At this price point I expect daily housekeeping
4.4
staff was attentive and efficient
4.4
The staff was very helpful and nice
4.4
I liked the location of the hotel, in the fact that it wasn't far from the airport. I loved the daily breakfast and the variety of items to choose from. I loved the fact that I was able to get a late check out, due to me having a later flight.
The only thing that I would complain about are the pillows and the early closing of the pool. The pool should stay open until at least 11:00 pm. I suggest more firmness with the selection of the pillows, The bed was great, really comfortable, but the pillows not so great. I could not get comfortable.
4.4
price, location and pool. piña colada was great
is a long walk to the beach
FAQs
How much does this hotel cost compared to others in Carolina?
The average price for a rental in Carolina is $297 per night. This rental is $71 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites San Juan. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hampton Inn & Suites San Juan. Enjoy the water!
Is Hampton Inn & Suites San Juan pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites San Juan?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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