The Sebel Auckland Viaduct Harbour

Property building, Restaurant/places to eat, Off site, Day, Day

Day, TV and multimedia, Coffee/tea facilities, Balcony/Terrace, Living room, Living room, Seating area, Dining area, Sea view

Living room, Lobby or reception, Lobby or reception, Seating area, On site

Day, View (from property/room), Photo of the whole room, Photo of the whole room, Bedroom, Quiet street view

3.8 / 5.0

Good(1,480 Ratings)

Hotel in Auckland

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

This 4-star hotel is centrally located alongside the Viaduct Harbour, in Auckland CBD (Central Business District). The Sebel Auckland Viaduct Harbour is within 10 minutes' walk of a variety of shopping and dining options.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

One-Bedroom Queen Suite with Marina View

1 Queen • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom Queen Suite with City View

1 Queen • 495 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Studio Suite with City View

1 Queen • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe One-Bedroom Suite with Marina View

1 Queen • 775 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Deluxe Executive Queen Room

1 Queen • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

The Sebel Auckland Viaduct Harbour

$$$$

3.8 / 5.0

Good(1,480 Ratings)

Hotel in Auckland

4-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Wheelchair accessible

Beachfront or waterfront

Family friendly

Map of Auckland

Nearby attractions

Auckland War Memorial Museum

Available Rooms

One-Bedroom Queen Suite with Marina View

1 Queen • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

One-Bedroom Queen Suite with City View

1 Queen • 495 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Queen Studio Suite with City View

1 Queen • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe One-Bedroom Suite with Marina View

1 Queen • 775 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom Deluxe Executive Queen Room

1 Queen • 968 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(1,480 Ratings)

100% verified reviews

2.0 / 5.0

Dec 2024

Loud and non responsive staff

The location was very central

The bass from neighbouring club was making the headboard rattle and boomed through the room. I called down to the front desk to request to be moved to the other side of the building several times and no one picked up. When I reported this to reception in the morning the lady just shrugged and said ‘yes it’s the club’ if your website stated that it is a lively area instead of “Perfect for guests who want to relax and unwind” then we would’ve expected 3 sleepless nights but as it stands, you completely misrepresent. The pool is actually at another facility across the road and the rooms are dated and tired looking. I have given my feedback to the hotel and asked for a response but again have been ignored. Would absolutely not recommend as ruined what could have been a very handy location. Certainly not 4 starts if this is what you usually book.

4.0 / 5.0

Aug 2024

Viaduct Vibes - It's All About The Location!!!

Having read the reviews before I booked, I agree and confirm that the locations is perfect!!! If you're looking for accommodation located in the heart of Auckland CBD near the restaurants and bars of the Viaduct Basin, this location is excellent. It's right on Customs Street (East) and the hotel lobby has entry/exit doors leading to the Viaduct, so it's just a short walk to great views and a lovely relaxed vibe. If you don't mind paying $326 per night (plus a $50 bond for each night you stay) for a weekend of fun and frivolity in the city, this is the place for you. The size of the room was true to the pics online but it seemed smaller in person. Lovely soft bed and there were plenty of extra blankets, which we didn't need but it was comforting to know we had them if needed. The big sliding window let in a lot of fresh air along with the aromas for good food and fresh coffee in the morning and music, cheering and laughter in the evenings. The STAFF are amazing, especially during check-in and check-out. They're really accommodating, they don't try to rush you out the door, always had smiles and were polite and respectful. That kind of service really sets the tone for an enjoyable stay. LOVED THE STAFF!!! LOVED THE COFFEE PODS/MAKER!!! LOVED THE BATHTUB!!! LOVED THE WASHER AND DRYER!!! LOVED THE VIEW AND VIBE OF THE VIADUCT!!!

As I said, having read the reviews before booking, I knew that there were going to be some issues. TO BE CLEAR THESE ARE NOT COMPLAINTS JUST THINGS FOR OTHERS TO BE MINDFUL OF BEFORE BOOKING AND FOR THE OWNERS/MANAGERS TO CONSIDER IMPLEMENTING IN FUTURE. NOISE: This particular room is located on the first floor of the hotel which puts you right above the bars. The music is loud and it doesn't wind down until around 3am. Know that before you book here AND If you read the reviews and still choose to stay, DON'T COMPLAIN. We were happy so it didn't bother us at all. BATHROOM: The toilet, shower, bathtub and sinks were clean, as is expected. However, behind the doors there was hair and dust accumulating in the corners, the backs of the doors, around the door handles, need wiping down and so do the light fixtures (not the switches). The flecks of fly poop along with fingerprints from whoever changed the lights, clearly showed. TOWELS: 1 towel per person is not enough. It is not even standard practice anymore. For $326.00 per night patrons deserve at least 2 towels. Also, have black face cloths to avoid the white cloths being stained with make-up. HOT WATER: hot water is is limited as the room only has a hot water cylinder. If you want to take a bath, you will have to wait for the cylinder to refill and reheat before using the shower or washing dishes. This should be mentioned in the booking process as people may have an expectation of unlimited hot water. THE ROOM/LOUNGE: Same thing with the light fixtures in the ceiling, they need a serious clean and perhaps covers installed over them. You can see peoples fingerprints smudged around the edges, and it's really noticeable. Also, the sofa is dated and uncomfortable, please consider upgrading. Add a dustpan/shovel too. ROBES: There were none. I checked. Don't advertise them it if they aren't available. BALCONY: its tiny. Its a tiny little alcove for 1 person.

4.0 / 5.0

Jul 2024

Great place if you want to be central to the viaduct

Location

At 1:30, the music was still blaring from Fox’s bar downstairs it was like they had a band in the room

2.0 / 5.0

Jul 2024

Good location but probably wouldn’t stay again or if we did you want to stay on a higher level away from the noise as we

Good location

Got a marina view apparently you had to go into. Corner to look at the view couldn’t sit on couch and look out at it. Also the noise for downstairs bar which had a live band you couldn’t sleep that well and we had people knocking on our door also at 1am waking us up.

3.0 / 5.0

Apr 2024

As stated, I like to stay there however if this billing issue continues, I will stay elsewhere.

always a good spot to stay for my travel

I Travel a lot and the only gripe I have with Sebel Viaduct is the billing process. I always have to chase my invoices every stay and this last time they missed some charges so invoiced me again which is fair, but I have been asking for an invoice to match my expenses for two months and still haven't received it despite four phone calls. This is the only hotel I have issues with invoicing. There is certainly room for improvement or even staff training.

3.5 / 5.0

Feb 2024

Disappointed

The location was great. 11am check out.

The room was very expensive. As others have said the rooms are dated. I was also surprised to have to pay for wifi, especially with the price of the room. We paid a lot of money and had a view of stones on a roof top as well as the water.

1.5 / 5.0

Dec 2023

Location close to amazing restaurants and bars, large rooms, clean and comfortable. Just make sure you take the ear plu

Location was right in the viaduct. Large rooms and lovely facilities.

Right above the bar with live music until 2 am. Even though the music was great was difficult to sleep. Staff said we could get earplugs but we thought at the time how bad can it be. We really wished we would have got the ear plugs. You need them.

4.5 / 5.0

Aug 2023

relaxing stay

handy location right on the viaduct

nothing

5.0 / 5.0

Aug 2023

The staff was super accommodating and made the experience amazing

Great location

The bath plug needs fixing down

2.5 / 5.0

Aug 2023

Passable

Broken doors and very noisy location

4.0 / 5.0

Jul 2023

Friendly staff, good sized room/bathroom and great location. Didn’t book a carpark and had to park in the public car

Friendly staff, good sized room/bathroom and great location. Didn’t book a carpark and had to park in the public carpark across the road which wasn’t ideal.

4.5 / 5.0

Jul 2023

The location is fantastic, short walk to the many restaurants and harbour.

Nice room(it would be even better if we had harbour view Room-next time), service

5.0 / 5.0

May 2023

Great location

Great location! Friendly staff! Clean warm room with great view of marina! Great views for people watching lo

Nothing to dislike.

4.0 / 5.0

May 2023

Lovely large room and accomodating staff

Great size room

Decor could be updated

4.5 / 5.0

May 2023

Was great to be close to all the restaurants and walking distance to shops

It was great to have a viaduct view of the boats

2.0 / 5.0

May 2023

average

location was convenient

how much you paid for the room you get & the facilities inside wasn’t great. the sink plug was stuck and some power points were broken coming off the wall

5.0 / 5.0

Mar 2023

Comfy beds and car parking

Location is right next to the harbour with lots of bars and restaurants a short walk away.

Nothing

3.5 / 5.0

Mar 2023

Quite adequate thank you.

access to a balcony

Rooms were looking a little shabby and tired

2.0 / 5.0

Jan 2023

Disappointing

Good location, good staff

No wifi included in room rate which was expensive. Hot water system made awfully loud noises at midnight each night when it was heating.

4.5 / 5.0

Jan 2023

110%

everything

nothing

4.0 / 5.0

Nov 2022

Very good

The location was fantastic and the car park. Best thing was the rooms where nice and cool which made sleeping so good!!

4.0 / 5.0

Nov 2022

very comfortable, great location and friendly staff.

Location

parking

FAQs

How much does this hotel cost compared to others in Auckland?

The average price for a rental in Auckland is $228 per night. This rental is $0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Sebel Auckland Viaduct Harbour. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is The Sebel Auckland Viaduct Harbour pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Sebel Auckland Viaduct Harbour?

We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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Excellent(1,952 Ratings)

Crowne Plaza Auckland, an IHG Hotel

The Sebel Auckland Viaduct Harbour

Hotel in Auckland

Reasons to book

About this hotel

Amenities

Map of Auckland

Nearby attractions

Available Rooms

One-Bedroom Queen Suite with Marina View

One-Bedroom Queen Suite with City View

Queen Studio Suite with City View

Deluxe One-Bedroom Suite with Marina View

One-Bedroom Deluxe Executive Queen Room

The Sebel Auckland Viaduct Harbour

Hotel in Auckland

Reasons to book

About this hotel

Amenities

Map of Auckland

Nearby attractions

Available Rooms

One-Bedroom Queen Suite with Marina View

One-Bedroom Queen Suite with City View

Queen Studio Suite with City View

Deluxe One-Bedroom Suite with Marina View

One-Bedroom Deluxe Executive Queen Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Auckland?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Sebel Auckland Viaduct Harbour pet friendly?

What amenities are available at The Sebel Auckland Viaduct Harbour?

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