Haven Hotel
Hotel in Poole
4-Star Hotel
Reasons to book
Includes essentialsPool, Internet / Wifi, Beachfront or waterfront and more
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About this hotel
Situated on the Sandbanks Peninsula of Poole Harbour, this elegant hotel features a restaurant and panoramic views of Poole Bay. There is also free WiFi.
Amenities
Pool
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Poole
Available Rooms
1 Single • 204 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Double • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 247 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Bunk • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Double • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.0 / 5.0
It was a lovely location- nice beach and hot tub, sauna and steam room. Free on site car park. Good choice of breakfast. Rooms easy to find.
The staff- the receptionist said would set us a table for four for 9am (the time we asked for) but went for breakfast and no table ready for us, were told ‘to sit anywhere’. In the morning I was getting dressed to leave my room and the maid/cleaner just walked in our room without knocking! Pretty rude, and had an attitude. We hadn’t handed our keys in so they should have known we were still in room! Plus no apology, like it was our fault! We also never had a hand soap in our bathroom but our other friends room had one, even though our room took much longer to be ready! Also when phoned the hotel they said room would be ready for 2pm but wasn’t until 3pm. Should just not say this if not going to do.
3.5 / 5.0
Die Lage direkt am Meer
Sehr geräuschempfindlich, die Gäste der Nebenzimmer sind deutlich zu hören, ab 5.30 Warenverkehr und Aktion auf dem Parkplatz
4.0 / 5.0
The location is wonderful
0.5 / 5.0
Breakfast was great. We would go back, but book direct with hotel. Then we could choose our room.
Partial sea view was a joke !
3.0 / 5.0
Bed was extremely uncomfortable… both my wife and I had awful lower back pain each morning.
The shower was also very poor, temperature level was hard to adjust from very hot. And water pressure to weak to have a proper shower.
Other minor point, trainee bar men, was incredibly slow. Appreciate was learning, but should have had someone assisting him at all times .
4.0 / 5.0
Brilliant location, wonderful heated outdoor pool. Inside pool out of action during our visit. Good gym facilities. Room was smallish but functioned perfectly well. Very good breakfast. Hotel is a little 'plain' and could do with a little touch here and there of something pretty, if that makes sense.
Not many people stay to the evening meal which reduces the atmosphere. You are offered three menus, a special, a lite bite one and and on a Sunday - a Sunday menu. So you could be eating a wrap at £12 say next to somebody ordering lobster at £78. Wine is reasonable at £26 but then jumps up - who would order expensive bottles whilst the table next to you is eating snacks I don't know. The sister hotel has a much better menu in my opinion. On the first evening the special menu was not appealing to me. On the second evening (Sunday) the Sunday lunch type meal was lovely. I just think they need to think about this - as it is a confused offering.
3.5 / 5.0
The location was excellent.
The room was comfortable with great sea views.
The Balcony was tired and in need of refurbishment.
The toilet was smelly and very slow filling and probably needs replacing.
The breakfast was good, but the evening meal was adequate.
4.0 / 5.0
Great location, good parking, excellent breakfast, great views across the bay
Water pressure too low (shower)
Very expensive for the type of room which was VERY compact and had to pay £15 extra p/night for room with sea view -
Restaurant and bar prices too high so we opted to drive our to alternative and less expensive locations
5.0 / 5.0
Location, room , breakfast
Check in
4.5 / 5.0
Excellent gym, pool, sauna, steam room. Both the indoor and outdoor pools where kept warm. The breakfast was a good select and views over the harbour where stunning.
Although breakfast was good the poor choice of evening menus meant that we had our evening meals away from the hotel. Everything is alacarte and there is nothing simple offered for people like us that do not like this type of meal.
3.5 / 5.0
superb position on Sandbanks
very poor shower water pressure very low
4.0 / 5.0
Breakfast good but lacked customer service.
Service with breakfast would of been good.
2.0 / 5.0
Room was good and comfortable and bar service and hotel staff very good but breakfast disappointing set out in cold room lacking interest. The hotel very tired and disappointing. Would only stay again for the location and view of the harbour at considerably reduced rate - not worth £300+night b+b - sorry
5.0 / 5.0
Stunning location, friendly staff, great breakfast! Will return. Thank you.
Nothing
4.0 / 5.0
Location excellent,lots of walks and lots to see.
Breakfast very good, set you up for the day.
Staff very helpful.
Not enough choice on the evening menu.
5.0 / 5.0
The staff were extremely helpful and went out of their way to help me with a problem I had getting onto the beach.
Nothing I can think of except that the lift was out of order but was in the process of being mended and ofcourse this would have been unforeseen.
4.0 / 5.0
lovely views, very helpful staff. the breakfast provision was very good, good car parking.
we thought the lunch prices were expensive relative to the overlay quality and choice of the food
2.5 / 5.0
Location was a dream . The waitress through eveing meal was lovely . Smart appearance. Beautiful veiw , nice drinks area .
On arrival , receptionist was frosty , didn’t tell us about amenities. Had to question for info . The indoor swimming pool was freezing plus very very small . We were not advised of out door jacuzzi till ,we were dressed and told from another person . There was no room service ; we would like to have had a bottle of Prosecco in our room . We didn’t sleep at all due to the very hard bed ( we ached in the morning) and the heat in our room was overwhelming. Food was very disappointing. We ordered the steak only to be told they had ran out and gave us a substitute duck , this confused of some dicj on a plate with mang tout . We sent this back , the waitress agreed it was lame . The second dish I had was a fish dish which was way to salty and felt thrown together. My husbands fish and chips was good .
4.0 / 5.0
it was warm and had what you needed, dinning was exceptional could not fault it, staff were friendly and there was a lot of them, could do with more bar snacks, and flowers
no room service, a lot of money for a basic hotel room was expecting more, hydro pool was cold and showers were too, felt rushed at breakfast, then property shut on the Sunday so we couldn’t stay for the day and relax, toe nail on the floor next to bed
4.0 / 5.0
location next to the sea and very quiet
4.5 / 5.0
Good location and next to the sea. I like dining room and some room that we could see sea view.
Some time there was function party going on. Music was quite loud to the floor above. But that wasn’t every time we stay.
2.5 / 5.0
the view from the room
bathroom tiny pool cold staff not very helpful
5.0 / 5.0
fantastic views
4.0 / 5.0
location was amazing
bathroom dated, limited availability for breakfast slot.
5.0 / 5.0
The staff where amazing. Couldn't fault the service or the food.
Could of done with aircon
FAQs
How much does this hotel cost compared to others in Poole?
The average price for a rental in Poole is $241 per night. This rental is $13 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Haven Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Haven Hotel. Enjoy the water!
Is Haven Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Haven Hotel?
We found 11 amenities for this rental. This includes pool, internet / wifi, smoking allowed, parking, and balcony or patio.
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