Rubens At The Palace

8.6 / 10.0

Excellent(4,483 Ratings)

Hotel in City of Westminster

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

This stunning boutique-style hotel overlooks Buckingham Palace and its mews, and provides personalised service. The Rubens at the Palace is a short walk from Victoria station and is ideal for Victoria Palace and Victoria Apollo theatres.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

2 mi

Tower of London

4.8 mi

Available Rooms

Superior King Room

1 King • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Double Room

1 Queen • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Royal Double Room

1 Queen • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Queen • 247 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive King Room

1 King • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Rubens At The Palace

$$$$

8.6 / 10.0

Excellent(4,483 Ratings)

Hotel in City of Westminster

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Family friendly

Map of City of Westminster

Nearby attractions

Victoria and Albert Museum

2 mi

Tower of London

4.8 mi

Available Rooms

Superior King Room

1 King • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Double Room

1 Queen • 129 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Royal Double Room

1 Queen • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Queen • 247 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Executive King Room

1 King • 236 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.6 / 10.0

Excellent(4,483 Ratings)

100% verified reviews

10.0 / 10.0

Dec 2024

Couldn't fault the customer service

Service was first class

Cobwebs on the chandelier above the bed

8.0 / 10.0

Oct 2024

Great location for walking and helpful staff.

Staff were very helpful.

Tea/ coffee/ milk / biscuits not very well stocked.

10.0 / 10.0

Sep 2024

Very enjoyable stay will definitely be back next time I visit London

Great location , friendly, attentive and efficient staff especially the doormen. Nothing was too much trouble for any staff

Nothing to dislike

8.0 / 10.0

Sep 2024

Definitely will return.

Frank in the bar was excellent. Made the stay so much more personable.

Bed was very small for 2 people.

10.0 / 10.0

Sep 2024

This is a beautiful hotel with such wonderful charm. I would stay there again.

Location and the staff was wonderful. You felt like family when you arrived.

Loved everything

9.0 / 10.0

Sep 2024

Very enjoyable stay which we made the most of. long walks and the theatre in good weather.

location was perfect as we had tickets for the Palace Theatre and intended to see the sights staff were very attentive and helpful This break was to celebrate my wife's birthday and the hotel played its part in her enjoyment. A nice touch from the staff to surprise us with a slice of cake

we requested and got a different room. From inside the first room the kitchen fans were extremely noisy and, for light sleepers like me, would have been impossible to get much sleep. We were moved to another room well away from the noise of the fans.

10.0 / 10.0

Sep 2024

Beautiful hotel with exceptional service. Will

The location is perfect, easy to walk everywhere. Staff is wonderful, super helpful.

Breakfast is very expensive to have daily. Would be nice if there was a less expensive option

10.0 / 10.0

Sep 2024

Amazing

Amazing staff, nice clean room and a good location

3.0 / 10.0

Sep 2024

Lot more room to improve.

Location is second to none!

One star for the great location and the front desk staffs was able to upgraded us from room 140 to 425. The front desk staff name Joe and Ellie was worth of mentioning! Above is only the good thing about this so call 5 stars hotel! We totally understand this hotel is over 100 years old and that is what we want to experience a little bit of the Royal British experience! The small room, small elevator is understandable! But not replacing the facial towels (happened once in both rooms） and not cleaning the soap dishes throughout our 6 nights of stay is not excusable! So I’m questioning their housekeeping SOP and training systems, because this isn’t an isolated incident to a single housekeeping employee, it is a system wide issue! I don’t believe the 5 stars hotel’s housekeeping SOP not including the daily soap dish cleaning and replacing a new soap as needed! A bit of disappointment, is the best way to describe the experience we had with this hotel!

10.0 / 10.0

Aug 2024

I loved the staff and the cleanliness, and politeness

Very close to restaurants and buckingham palace

8.0 / 10.0

Aug 2024

The hotel is centrally located, the stafff is extremely attentive, but the rooms are small.

The service and staff were extremely courteous and helpful. The location of the hotel was excellent.. very central. The bar and restaurant were good and the breakfast was super!

The room was very small and there were no drawers to put clothes. There wasn't much room to spare. I could hardly walk around the bed. The lift was also small and could barely fit four people.

6.0 / 10.0

Aug 2024

Enjoyable stay and very well served. The staff are wonderful .

The public areas are lovely if not a little heavy on the decor. The staff are really wonderful which is so important

It’s to dated and heavily decorated . The bedroom was heavy in its decor, and the walls and carpets clashed. I think more muted colours and matching decor would be better to give this Georgian hotel more stylish. The view of the royal news was exceptional

5.0 / 10.0

Aug 2024

A very small room with lots of annoying issues and definitely not value for money!

The location was good. The staff were very helpful and friendly. The bed was comfortable. There was a bath.

The room was exceptionally small. The view was non existent and we couldn’t even see the sky to evaluate the weather. The plug in the sink didn’t hold water. The TV didn’t have sound. There were steps by the door which were a hazard. We stayed two nights and on the second day the tea and coffee sachets weren’t replenished. The service in the bar on the first night was terrible. There were a handful of people in the bar and there were at least three members of staff but we waited 25 minutes for our drinks even though we reminded them twice. When asked on check out if we’d enjoyed our stay, we reeled off our issues to the receptionist, but she wasn’t apologetic. Definitely not value for money!

8.0 / 10.0

Aug 2024

Great for our visit to Buckingham Palace

Good reception staff and excellent breakfast

Room rather small and a long way to it

9.0 / 10.0

Aug 2024

Lovely hotel, ideal location

We loved the hotel and the staff were extremely helpful especially on reception. The only thing I would of liked was a little more space in our room, that said it was adequate and comfortable for our two night stay. Would definitely stay again it was an ideal location to everything.

Nothing really

8.0 / 10.0

Aug 2024

Beautiful hotel with good staff

Staff

Prices are high

9.0 / 10.0

Aug 2024

Royal stay next to Buckingham Palace

the friendly staff (especially the doormen) and the decoration of the restaurant and bar of the hotel

small room despite i chose the king room with view to the Palace. no toothpaste provided

10.0 / 10.0

Aug 2024

Fantastic

Front of hotel staff were excellent especially Concierge and how they looked after your Luggage

No complaints

4.0 / 10.0

Aug 2024

STAFF WERE GENERALLY NOT TO FRIENDLY OR HELPFUL

STAFF

10.0 / 10.0

Aug 2024

What a great choice! Amazing way to kick of a vacation!

What a location! The nicest staff ever in the whole wide world. I actually sent them a note of praise which I never do-that’s how wonderful they were!

Loved it!

9.0 / 10.0

Aug 2024

A great hotel and very central location.

Excellent staff, very friendly and helpful, a very clean and well maintained hotel and a great location

Nothing

10.0 / 10.0

Aug 2024

Magnifique séjour dans un lieu extrêmement confortable.

La qualité des produits offerts: excellents fruits frais magnifiquement préparés, par exemple.

Le café pourrait être autre chose que du café filtre le matin. L’on pourrait peut-être nous proposer un café ou un expresso machine.

8.0 / 10.0

Aug 2024

Hôtel idéalement situé. Personnel accueillant et attentionné.

L'accueil du personnel. La chambre, la literie.

Rien

10.0 / 10.0

Aug 2024

Quaint and relaxing

Close to everything. All walking distance

The tea meal was double the price of Harrods

10.0 / 10.0

Aug 2024

An absolute treat for our 30th wedding anniversary

Friendly and helpful staff, beautiful hotel and room, amazing breakfast, close to the Apollo theatre, easy to walk to other attractions like Westminster Abbey, Thames, The London Eye...

Nothing we didn't like

6.0 / 10.0

May 2024

Geht besser

Das Hotel hat wirklich eine super Lage, super zentral, man kann sowohl zu Fuß als auch an der Victoria Station mit der Underground London toll abarbeiten. Das Personal ist wirklich sehr nett und zuvorkommend. Das Zimmer war klein aber süß eingerichtet, leider schon ziemlich abgewohnt. Die Klimaanlage hat bedauerlicherweise gerattert und trotz mehrmaliger Versuche konnte das auch von Seiten des Hotels nicht abgestellt werden. Das hat den Aufenthalt leider sehr getrübt, da man Nachts kaum schlafen konnte, denn auch im ausgestellten Zustand hat die Klima laut gerattert. Das Frühstück war ok. Alles in Allem: spitzenmässige Lage, plüschige Optik aber wir suchen uns für den nächsten Besuch ein anderes Hotel.

s.o.

8.0 / 10.0

May 2024

Comfortable night could be better for the price

Very clean and very well located The serving staff at breakfast were very good indeed. The front of house also very good indeed Bed super comfy

Not really worth the money paid £520 for the night The extra for the view was really non existent as we were to far along to look on the mews No fridge in the room sockets only one side of the bed difficult to plug in the kettle Despite being aware of a 60th birthday no effort was made to a knowledge this Oh and the light in the bathroom was hanging out the ceiling. Would stay again but with lower expectations.

10.0 / 10.0

May 2024

Perfect vacation.

Beautifully presented. Lovely rooms. Very comfy beds. All of the staff we encountered were exceptional.

9.0 / 10.0

Apr 2024

Definitely looking forward to our next visit.

The staff were amazing and couldn't do enough to make us feel welcome and comfortable. The location was within a 5mins walk to the London Tube and in what seemed to be a safe area near Buckingham Palace. Dinner in the Curry Room was outstanding and worth every penny of the prix fixe menu. The rooms, at least the one we had was not huge but they were well appointed and had everything we needed.

Maybe the size of the shower... it was very clean and served its purpose but just felt a little on the smaller side.

10.0 / 10.0

Apr 2024

Great Location

Location is very close to Buckingham Palace which is great. Indian restaurant is the best.

This is our second time of staying here a week apart. Reception staff are more accommodating and better the second time around than our first visit.

10.0 / 10.0

Feb 2024

Un très bel hôtel historique et luxueux

l’accueil, la gentillesse du personnel la déco et l’emplacement

la taille du lit (140x190 alors que chez nous 180x200 )précisé sur la réservation mais nous n’avions pas vu l’information de cette offre

10.0 / 10.0

Feb 2024

Top class hotel

Perfect location

Breakfast is pricey but worth it for the experience

6.0 / 10.0

Feb 2024

Overpriced & dated hotel. Location and staff were very nice. Probably wouldn’t recommend since I feel there are bett

Location & staff.

Small rooms, overpriced restaurant, dated facility.

10.0 / 10.0

Feb 2024

ESTANCIA INOLVIDABLE EN EL CORAZÓN DE LONDRES

Lo que más nos ha gustado ha sido la ubicación, está a escasos metros de Buckingham Palace y de la estación de Victoria. Además de ello, cuenta con varios restaurantes de cocina internacional en su alrededor. Por último, el servicio en el hotel ha sido inmejorable. Cada noche nos sorprendían con una botella de agua y un dulce típico de Inglaterra en la habitación y siempre estaban dispuestos ha ayudarnos con todo. ¡Nuestra estancia ha sido increíble!

En el Check-in te descuentan 100£/noche por “posibles gastos” que puedas hacer en el hotel (servicios adicionales). Te indican que si esos gastos no son realizados, el total cobrado será devuelto. Sin embargo, a la hora del Check-out intentan que abones 15£/noche como TIP para el servicio “general” dado por tod@s l@s trabajadores. Eso si, siempre existe la posibilidad de decir que no.

10.0 / 10.0

Feb 2024

Tolle Lage mit sehr gutem Service. Jederzeit gerne wieder

Wir hatten ein Standard-Doppelzimmer mit Doppelbett. Das Zimmer war groß und geräumig. Auch sehr ruhig gelegen. Das Bad eher "kleiner", aber nicht schlecht. Personal super-freundlich, immer hilfsbereit und einfach TOPP. Sauberkeit des Zimmers 1+ mit Sternchen. Die Lage ist MEGA. Genau zwischen Victoria-Station und dem Haupteingang des Buckingham-Palace gelegen. Sightseeing-Busse halten quasi direkt vor dem Hotel. Frühstücks-Enthusiasten aufgepasst. Das englische Frühstück ist grundsätzlich gewöhnungsbedürftig. Die Gerichte waren vielfältig und alle lecker. Sehr schön angerichtet. Die Frühstücks-Crew war immer freundliche und aufmerksam.

Nebenan wurde ein Zimmer renoviert; das war mit dem "Lärm" tagsüber und am Nachmittag nicht so schön. Ein Frühstücks-Gericht ist enthalten; das zweite kostet 15 Pfund extra!!!! Nicht erwartungsgemäß. Lecker war es aber allemal. Das kontinentale Frühstück ist eher dürftig. Es wird eine Servicepauschale von 15 Pfund pro Tag und Nacht erhoben. Diese ist aber nicht verpflichtend und wird am Ende des Aufenthalts (auf Wunsch des Gastes!!!!) wieder von der Rechnung genommen.

4.0 / 10.0

Feb 2024

Dusty and old rooms. Forgetful staff. Didn't worth it's price.

Afternoon tea was delicious

Room was old and dusty, not even mentioning the bathroom They forget to leave our daily waters

8.0 / 10.0

Feb 2024

We love the Rubins despite minor issues. Staff are awesome

I’ve stayed there before and it’s an excellent location with good service

We had problems every day with the electronic key. The Queen’s Suite was lovely but small. Breakfast on Wednesday was very slow and room service on Thursday was also very slow. The staff were all outstanding. We were given a small discount which was appreciated. We still love the Rubens.

10.0 / 10.0

Jan 2024

Excellent .can't wait to return

Breakfast and dinner was lovely as always ..staff amazing ..can't wait till I return in july

Everything was perfect

10.0 / 10.0

Jan 2024

Bydlení v Buckinghamu❤️

Úžasné❤️

FAQs

How much does this hotel cost compared to others in City of Westminster?

The average price for a rental in City of Westminster is $358 per night. This rental is $77 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Rubens At The Palace. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Rubens At The Palace pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Rubens At The Palace?

We found 7 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.

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Park Plaza London Waterloo

Rubens At The Palace

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Superior King Room

Classic Double Room

Royal Double Room

Junior Suite

Executive King Room

Rubens At The Palace

Hotel in City of Westminster

Reasons to book

About this hotel

Amenities

Map of City of Westminster

Nearby attractions

Available Rooms

Superior King Room

Classic Double Room

Royal Double Room

Junior Suite

Executive King Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in City of Westminster?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Rubens At The Palace pet friendly?

What amenities are available at Rubens At The Palace?

Explore similar vacation rentals in City of Westminster

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