Best Western Plus The Connaught Hotel and Spa
Hotel in Bournemouth
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Situated on Bournemouth's West Cliff, Best Western Plus Best Western Plus The Connaught Hotel and Spa and Spa is only 550 metres from sandy beaches, the BIC, and the Pavilion. The property is just 5 minutes' walk from the lively town centre.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Garden
Family friendly
Map of Bournemouth
Available Rooms
Standard Double Room
1 Double • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Double Room
1 Queen • 172 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 139 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Twin Room
2 Single • 150 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Single Room
1 Single • 96 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
3.5 / 5.0
La piscina
On estava
4.5 / 5.0
The breakfast was very good lots of choice
The bed wasn't too comfortable for me pillows we're very hard
The pool/ spa area could do with a makeover
We were disappointed that the spa bath didn't work and the sauna wasn't hot , ( I will check that these work if we come again ) iked the pool alot , but missed having loungers to chill on
4.0 / 5.0
Hotel was inviting, clean and fresh. Staff are friendly and helpful. Pool was an added luxury.
Restaurant and bar areas were nice and cosy.
Room was big and comfortable, very clean.
Breakfast was very enjoyable.
Close to the town, had a wonderful stay for my husbands 40th birthday. Thank you
N/A
5.0 / 5.0
Very clean and bright
4.5 / 5.0
Swimming pool and sauna was perfect, breakfast was good but they ran out of beans and by the time they came out after about a 10 minutes wait there was a queue of about 10 of us
Short walk to beach, great curry house and Italian at the end of the road
5.0 / 5.0
The room was a lovely size lovely and clean, the shower was good, it was lovely to have a balcony, I liked the button service to book a taxi at reception , the taxi service was amazing
The staff were lovely, very helpful when needed,
The what's app chat is a really good way to communicate with the staff especially when there's no one around, and I really liked that you could also tx the hotel to book you a taxi to pick you up and bring you back to the hotel, and tx if you required daily room service or needed anything extra or not, the choices for breakfast was very good a nice range, lovely staff very helpful and smiley ,it was a peaceful stay ☺️
I did not like the breakfast /dining room rugs that went along the servery tables they kept bulking up, easy to trip over for anyone, but especially for the elderly, health and safety issue I think, the hot drinks machine seems to be a problem of not working some times, I don't think you should be charged for particular foods /some extras at breakfast on the menu, the prices in the bar room for non booked eaters, was ridiculously high priced, £90 for main course and pudding for 2 people and only drinking water, I can see why some people called for a deliveroo, the car park is ridiculously small, and there should not be a fee of £10 a day if you booked with another booking agency, maybe the hotel could sort that out,
4.5 / 5.0
Excellent facilities including 25 mtr indoor swimming pool, clean and tidy room with Aircon
Very helpful & friendly staff, parking was available on site, the location was reasonable, walking distance to town or beach.
People smoking at an outdoor table next to the doors of the restaurant which we're open to allow fresh air to flow into the restaurant !
The background music in the restaurant was dance and pop music (slightly too loud) & not really appropriate in my opinion
The area (streets & houses) around the hotel are slightly run down although not the fault of the hotel, the local council are probably at fault in this case.
3.5 / 5.0
Location
Lovely pool and gardens
Staff
Bedroom dated
Bathroom small and needed freshening especially the grouting
Would be good to have a fridge
5.0 / 5.0
Nothing is too much trouble. Fantastic service...You have everything you need at this hotel from swimming, spa,. Gin bar with over 100 gins. Food lovely. Staff so helpful and friendly
There wasn't anything
2.0 / 5.0
Reasonable choice of breakfast items. Central location 5 min. from sea. Good view from room.
I enjoyed a good dinner main course in restaurant; my wife was disappointed with her choice.
Could not access booked room due to broken lock. Some delay in finding alternative.
New room had tiny shower, which delivered water with erratic flow and temperature.
Corridors are rather dark and need refurbishment. Rate seemed expensive.
We had to complain about loud singing music being played in restaurant. They reduced the volume, but when the music began repeating, I left without having a dessert.
3.5 / 5.0
Enjoyed the facilities and of course the location was amazingly close to everything. Staff were very nice.
I thought the room was a bit out dated with the mahogany furniture. There was also a wedding on the 2nd night we had to share the other bar with which was a shame along with not being able to eat there that night.
3.0 / 5.0
Walking distance to beach
Reception staff lovely
Nice breakfast
Overpriced old tired room in main hotel.
Stroppy lad in breakfast restaurant
2.5 / 5.0
As you come in it’s looks nice and well presented
Staff were extremely helpful and friendly
Room was small and dated, peanuts on the floor, window was dirty and grubby (could have been mould around the outsides of the window)
Spa needed a makeover and update, ceiling panels were brown and Jacuzzi was poor
4.0 / 5.0
The Complimentary spa usage - jacuzzi, swimming pool, sauna and the steam room - provided towels as well.
In addition, breakfast was amazing in the morning, hot and fresh full english and nice and warm croissants and pain au chocalat and danishes,
Coffee machine in breakfast is a bit too over used so needs changing.
5.0 / 5.0
Easy access to beach . Amazing staff, who were super friendly and helpful.
If you wanted to be Very very picky - there was was tiny bit of mould in bathroom, but it did not affect our amazing stay.
5.0 / 5.0
Lovely staff, the room was clean, it was just the bedding was a bit stained, but super comfortable
Bed!
Stained bedding
4.0 / 5.0
Very comfy bed
Paying for parking should have been included..
Breakfast was nice but not £14. If we had our kids with us we would have had to eaten out due to cost.
3.5 / 5.0
A few minutes walk from the sea. Overall hotel was nice but dated decor wise. Very slow service in restaurant for evening meal despite restaurant being quiet.
Service in restaurant, swimming pool facilities
3.5 / 5.0
Breakfast was very good
Enjoyed the spa
Very thin walls could hear noise in rooms either side.
No atmosphere in the hotel
Price of meals in restaurant
5.0 / 5.0
Everything was excellent. Food was amazing, fantastic chef
Nothing to dislike
4.5 / 5.0
enjoyed everything about our stay
the hills
5.0 / 5.0
Clean and good parking great spa
Clean and easy to get to
3.0 / 5.0
The staff were lovely, the breakfasts were good and again staff were really helpful with my gluten intolerance, and there was parking
Our room was small despite being an upgraded option, it was dated, the aircon was noisy, the parking spaces were tiny and our neighbours were loud (no sound proofing). Overall not the quality we expected for the price.
4.0 / 5.0
Location was perfect, had its own parking, nice clean comfortable rooms & very friendly staff
N/A
3.5 / 5.0
Good breakfast
Warm welcome
Good pool
Gym needs a little modernisation
Bedroom was boiling and aircon did not work. I realised just before the person left the front desk. Short version, took the best part of an hour to get a room change leaving me rather grumpy at midnight
3rd night - a
Visit from 2 large spiders as window didn’t close fuly
1.0 / 5.0
shower not working fan not working i make phone them and ask for fix ac they not fix so i need sleep without air conditioner i want in jacuzzi its also not working when i go there not really good experience with them break fast really nice i like it but if they fox other issues everything gona perfect thank you
4.0 / 5.0
bed was very comfortable and the room was very clean
5.0 / 5.0
The breakfast was very good and food in the restaurant was excellent as well staff were very friendly and helpful the Room with the balcony was really great
Nothing
2.5 / 5.0
Not much. The bed was comfortable
the radiator had no control valve, so it had to be switched off byq maintenance. I paid to upgrade to a suite which was meant to have full air con, but it wasn't full in all rooms and didn't work also. I did get the upgrade money refunded
5.0 / 5.0
staff and hotel overall food and bedroom excellent stay thank you very much
nothing
5.0 / 5.0
It was clean, spacious room. Friendly staff. V well equiped.
I liked all of it.
FAQs
How much does this hotel cost compared to others in Bournemouth?
The average price for a rental in Bournemouth is $198 per night. This rental is $21 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus The Connaught Hotel and Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus The Connaught Hotel and Spa. Enjoy the water!
Is Best Western Plus The Connaught Hotel and Spa pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus The Connaught Hotel and Spa?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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