Montigo Resorts, Somerset

Property building, Spring, Day, Natural landscape, Bird's eye view, Landmark view

Montigo Resorts, Somerset Hotel in Shepton Mallet

3.8

Good(288 Reviews)

Hotel in Shepton Mallet

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more

About this hotel

At Charlton we appreciate what sits at the very heart of the premium hotel experience: a perfect night's sleep.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Shepton Mallet

Nearby attractions

Available Rooms

Classic Double Room

1 Double • 107 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Twin Room

2 Single • 107 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 Double • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Double

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Montigo Resorts, Somerset

$$$$

3.8

Good(288 Reviews)

Hotel in Shepton Mallet

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more

About this hotel

At Charlton we appreciate what sits at the very heart of the premium hotel experience: a perfect night's sleep.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Shepton Mallet

Nearby attractions

Available Rooms

Classic Double Room

1 Double • 107 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Classic Twin Room

2 Single • 107 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room

1 Double • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Superior Double Room

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 Double

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

3.8

Good(288 Reviews)

100% verified reviews

3.8

Sep 2024

Lovely hotel but room for improvement in the restaurant

Comfortable, quirky hotel.

The food wasn't great especially at the prices they charged!

3.8

Sep 2024

Will not go back.

Dinner was excellent.

Rooms were very disappointing.

3.8

Jul 2024

It was very convenient for what I wanted and the staff were really lovely and helpful

I liked the room and the breakfast.

The fact that it took a lot to get some warm water. I never managed to get any hot water.

3.8

Jul 2024

Great spa, delicious breakfast, rooms could do with some renovating

Friendly staff, quiet location, great spa facilities, delicious breakfast

Some areas of the hotel including our room looking a bit tired.

3.8

May 2024

Wedding night

My son and his new wife spent the night in the bridal suite after it was upgraded The room was amazing and the breakfast was lovely They thoroughly enjoyed their stay Thank you Montigo resorts for making their day special

No complaints whatsoever

3.8

Nov 2023

For an expensive room, it was really really poor!! Not clean, and paint falling off walls

Stunning building, lovely quiet location. Can’t fault the appearance. Staff on check in, and breakfast were great. Check out staff didn’t take my complaints at all seriously

My room really wasn’t cheap, but it was very small and in bad condition. Paint peeling off walls, scuff marks and stains by the bed on the wall. Radiator was off when I arrived, and even after turning on, the room did not warm up. Real shame. On check out I relayed all this, but the receptionist did not address anything, just stated she’d pass on the message. Really disappointing

3.8

Aug 2023

Only two jets working In the “hydrotherapy pool”, very sandy/gritty under your feet and the jets not working properl

The property has lovely grounds and is in a lovely location.

The property was dirty and very run down

3.8

Aug 2023

Deeply relaxing

Beautiful old house that has been converted so nicely. The grounds are beautiful, it’s really quiet, the bedroom was so comfy and beautifully decorated.

N/a

3.8

Aug 2023

Definitely not value for tve money, we sure won’t be back.

The bathtub, the room itself was also pretty OK.

Unhelpful staff, early 1990-style decoration, a noicy fan that went on early in the morning just outside my roomm, a terrace that was basically a stone floor and some weed (see photo).

3.8

Aug 2023

The worst hotel stay i have ever had

The majority of the staff were nice

Everything else

3.8

Jul 2023

Superb stay in a delightful hotel

Staff were very friendly and efficient. They had time to chat and were attentive and polite. Our room was outstanding. Very comfortable indeed. I loved the roll top bath and my partner loved the walk in rainfall shower. Breakfast was delicious.

Most of the jets in the hydro pool weren't working. Artificial flowers around the dining area are a little tacky.

3.8

Jul 2023

Relaxing retreat, with good, friendly service.

Extremely friendly staff.

Needs a lot of investment with room up grades and facilities.

3.8

Jul 2023

Lovely setting but overall this hotel is overpriced. Breakfast was average.

the spacious room and terrace

faucets and toilet that did not work properly

3.8

Jul 2023

Stay was ok - staff nice but unfortunately wouldn't stay again

Staff were lovely and hotel is nice, however found the hotel quite pricey for what it was and also having to pay for the spa on top which is an extra £30 for 2 of you.

We were slightly disappointed that the Bob's bistro menu stopped at 5pm as we had a small baby with us and did not fancy a la carte but there was no other option, so we ended up skipping dinner altogether. Again, found it a bit cheeky that we had to pay to use spa on top of £150 room. The room was ok but slightly.tired and old.

3.8

Jul 2023

We couldn’t wait to leave this place.

There wasn’t much here to like. The location perhaps, the rest I was so disappointed with. I left feeling cheated out of my money, and my time.

The rooms were so outdated, they weren’t only outdated, they were dirty, basic and poorly kept. The beds were so uncomfortable and older than me. I came here with my partner for a relaxing night away together for his birthday, but we spent the entire night feeling disappointed and awkward, whilst sleeping in two single beds. The bathroom was dirty and the shower cubicle was falling apart. There were cobwebs and flies around the windows and the ceiling beams. The decor was really distasteful and didn’t compliment the building or serve it any dignity. The staff at breakfast were rude and disinterested. The food was okay but we were so put-off by the way that we were spoken to and treated, that by the time it eventually came out to us, we were no longer hungry. So, if you enjoy spending £250 for a really bad room in a loft, and you’re happy to pay over £40 for a painfully basic cheeseboard and two small glasses of wine, then this is the place for you!

3.8

Jun 2023

Excellent

Beautiful house, great spa and grounds

The food

3.8

Jun 2023

Came here for a wedding nearby . Didn’t use a lot of it as we were at a wedding . Beautiful hotel will definitely like t

It’s a beautiful Georgian country house hotel. Some of the decor in the bedroom was slightly strange . Comfortable beds great bathroom . Could do with bottles of water as your not near any shops . Super friendly staff lovely breakfast.

Need glasses in the room and water would be good . Our room was quite dark and some of the decor is slightly strange.

3.8

Jun 2023

all in all a very pleasant and relaxed setting, with a fantastic room and will definitely do it again.

the decor and different separate communal rooms

the spa seating area around the facilities and outside - what I saw of it.

3.8

Jun 2023

Our stay

Great room fantastic en suite. Lovely grounds and facilities

No coffee in room and not informed re change of ownership

3.8

Jun 2023

Exceptional

Excellent staff and food was great

3.8

Jun 2023

very pleasant stay. would recommend and look forward to coming back one day.

warm welcome from the moment we arrived. comfortable beds and nice decor. excellent food and waiting staff.

the hotel is obviously “tired” in some places but it is obvious that a great deal of effort is being put into it. the spa area was a little disappointing.

3.8

Jun 2023

very pleasant

The location, staff, lounge and breakfast facilities

personally the mattress was a little too soft for me

3.8

May 2023

Good

Breakfast excellent Location good

Room different to what I expected, okay but not as exceptional as I thought

3.8

May 2023

liked the location and we left relaxed but will not return.

quiet location and enjoyed our room.

under refurbishment and felt unorganised. did not keep you updated on changes whilst staying. staff seemed minimal and unhelpful, needed to hunt for staff/ask lots of questions.

3.8

May 2023

Very good

Good food Great staff and service Comfy room Plenty of parking

Nothing major More restaurant menu options would have been good

3.8

May 2023

Exceptional

Friendly, helpful staff, a great breakfast and a wonderful relaxing spa. Thank you.

3.8

Apr 2023

We were disappointed

Beautiful setting, very nice food

Dining room was being moved. The place felt like a building site- we should have been warned this was the case or given a discount. Hairdryer and costume spinner in spa were broken. Changing rooms were very small. Booking through you meant we had to pay a £60 top up to use spa- you did not make this clear

3.8

Apr 2023

Pleasant overpriced stay

The comfort of the room and public areas the staff were efficient and friendly

The breakfast was just run off the mill nothing special just made to look good . I asked for a couple more English breakfast tea bags for the room they were given to me on a saucer unwrapped!! Don’t think I’ve had unwrapped tea bags in a hotel room for years not even the cheapest of places!!

3.8

Apr 2023

Great spa getaway treat. Beautiful and relaxing.

Very well kept hotel, great service staff and clean rooms with beautiful individual features to each room. Spa facilities beautiful, peaceful and relaxing.

Price of a double gin was eye watering. Some of the jets in the jacuzzi weren’t working.

3.8

Apr 2023

Exceptional

The spa is amazing. The deluxe room is so luxurious. With a door direct to the swimming pool. Nice breakfast.

The price, was very expensive.

3.8

Apr 2023

Staff exceptional in all the right ways. A good site and venue.

A very good welcome which set the tone for the whole visit. Staff most attentive. Very quiet room. The grounds in which the hotel is set are maginificent and extensive. The new management just in place are clearly keen to look after guests and encourage their return. Dinner offered a good choice and was tasty. Breakfast was good value and offered good variety. We definitely shall return.

Bed would have benefitted from a firmer base. The hotel is under new management who are keen to spruce up some of the more tired decoration, which will be helpful.

3.8

Apr 2023

Not bad but could have got the same for cheaper.

The room was spacious, clean & well equipped. The Breakfast was very good with plenty of choice.

I was amazed when paying my bill on checkout that the pint of Lager I had cost £5.75 + £2.62 Gratuities!!! For a Spa Hotel very limited facilities & we would have had to pay an additional £15 per day.

FAQs

How much does this hotel cost compared to others in Shepton Mallet?

The average price for a rental in Shepton Mallet is $133 per night. This rental is $4 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Montigo Resorts, Somerset. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Montigo Resorts, Somerset pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Montigo Resorts, Somerset?

We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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4.7

Outstanding(293 Reviews)

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Montigo Resorts, Somerset

Hotel in Shepton Mallet

Reasons to book

About this hotel

Amenities

Map of Shepton Mallet

Nearby attractions

Available Rooms

Classic Double Room

Classic Twin Room

Deluxe Double Room

Superior Double Room

Junior Suite

Montigo Resorts, Somerset

Hotel in Shepton Mallet

Reasons to book

About this hotel

Amenities

Map of Shepton Mallet

Nearby attractions

Available Rooms

Classic Double Room

Classic Twin Room

Deluxe Double Room

Superior Double Room

Junior Suite

Reviews

FAQs

How much does this hotel cost compared to others in Shepton Mallet?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Montigo Resorts, Somerset pet friendly?

What amenities are available at Montigo Resorts, Somerset?

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