Roomo Bela Cintra Residencial
3.1
Average(880 Reviews)Apartment in Sao Paulo City
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment rental
Just metres from Paulista Avenue and Consolação Metro station, Bela Cintra Stay by Atlântica Residence is located between the districts of Jardins and Higienópolis. It offers a gym and an acclimatised pool.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Map of Sao Paulo City
Available Rooms
1 Double • 516 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 473 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 495 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.1
Average(880 Reviews)100% verified reviews
3.1
Espaço
Limpeza
móveis velhos com cheiro de mofo
3.1
Location is great.
Customer service is horrrrrrrible. No face to face contact. Its all through an app and they are horrible in responding and rude. They should allow the people who physically works at the reception desk to assist us with everything. Nothing is in the rooms as ghey said. If something is missing you have to wait hours and sometimes a day or two for them to come fix it. Where the physical staff could easily do it. Its a decent place but beyond horrible customer service and maintenance.
3.1
Ótima localização, pessoal da recepção e portaria muito atencioso, facilidade para entrar e sair do residencial, microondas, ferro de passar roupa e tábua no apto, ar condicionado novo e funcionando bem, espelhos, secador de cabelo, materiais de higiene disponíveis!
Pia meio entupida da cozinha e do banheiro, ausência de ar condicionado em um dos quartos e o sofá cama da sala estava encardido
3.1
Cozinha
Falta de cuidado.
Descarga levava horas para as fezes descerem.
Ar condicionado com temperatura única.
Mas a cereja do bolo foi a toalha que encontramos, suja.
E ao pedir a troca foram super gentis, infelizmente mandaram mais toalhas sujas.
Inclusive manchadas de sangue.
Fiquei horrorizada com a nova forma de atendimento.
3.1
Localização apenas.
O local é um prédio residencial. A portaria não tem relação com a booking. Não há responsáveis pela locacao no local. Quando chegamos, tivemos que esperar por quase uma hora até a equipe responder nossas mensagens de WhatsApp. O telefone de emergência disponibilizado não funcionava e o canal de WhatsApp era um comando eletrônico, automático, sem opcao de falar com um atendente. Acomodações em mal estado de conservação. Roupas de cama e banho com manchas aparentes.
3.1
Localização
Sem organização precisamos esperar por um mais 1h alguém passar qual seria nosso quarto, uma vez que a reserva JS estava confirmada.
Quarto sem manutenção, vários pontos de mofo, equipamentos eletrônicos não funcionavam.
3.1
A localização é ótima e a organização e atendimento do local também. Quarto espaçoso.
Se você é exigente com banheiro não alugue. Pois a área do box tem bastante mofo. Não estava "sujo" o banheiro, mas dentro do box tinha muito mofo e bolor acumulado devido a falta de ventilação no banheiro.
3.1
Nada.
Sacada suja, imunda, travesseiros sobessalentes sujos, cxa de descarga quebrada, cofre trancado, lampada do abajour queimada
3.1
O melhor desta acomodação é a localização que dá acesso fácil a pontos de interesse de negócios e turismo, está perto de restaurantes, padarias, farmácias, metrô, e outros serviços. O edíficio tem estrutura e segurança muito boas. O estacionamento (pago à parte) também é bom. O apartamento é amplo.
O quarto visivelmente passou por algumas reformas, mas ainda precisa de melhorar o banheiro. O que mais incomoda é o mofo no azulejo do banheiro, os armários com portas soltas, a torneira da pia pingando e a qualidade péssimas das toalhas e banho.
3.1
GOOD GYM AND POOL
INTAKE UPON ARRIVAL WAS DIFFICULT
3.1
Location
Check-in take too long.
3.1
location. I have been staying here since 2017. During the pandemic this property went under new management for the hotel stay side. it has been a train wreck ever since. The worst part is everything is virtual through WhatsApp.
I love the location. To check in and out you have to do it through WhatsApp. This is very unsafe, uncomfortable and annoying because you don’t know who is on the other in. A virtual person asking for your personal info. There is no physical staff member on the property. The residential side have staff that used to work the hotel but they are no longer authorized to assist. When you check in it takes forever for them to respond so you have to go through the physical people on residence side. I had to change rooms 2 times due to flooding in bathroom, AC not working or appliances/furniture missing. In the case of toilet not flushing I had to wait over 24 hours cause no maintenance on site. Residential maintenance couldn’t help. They give you the bare minimum. My first room had one face towel and one bath towel for 4 days. There is no cleaning unless you pay R$100 a day. The WhatsApp staff is extremely rude. I was given the supervisor number but after three messages I gave up. on the very first day I requested an extension. it was on a Wednesday. I left that Sunday and they failed to reply. Blinds were missing so sunlight stayed in the room. I wish they would go back to having the physical people handle everything for them. current services from check in to checkout is disgustingly horrible. I seen people waiting for their rooms who arrived at 2pm not get in until after 8pm. If they don’t wanna change I hope folks stop going. go to the Heritage Hotel around the corner.
3.1
I like that it was convenient for walking to restaurants and clubs
I didn't like to check in process or typing back and forth on WhatsApp if you had any concerns
3.1
The location is amazing...the staff at the front desk was wonderful....very safe...the bed was very comfortable.
No checking agent... you had to use an app to check in... no cleaning service... two horrible towels...ants in the room...the toilet ran very slow...
3.1
The swimmming pool.
The lady on the whats app service.
3.1
Well located near by many shops and restaurants
Not recommended for solo travellers. They don't allow you to have a guest over and that was not written in the policies. Once you are there and you have a guest with you they will not allow you to get to your apartment and that is embarrassing. If you don't allow guests it has to be mentioned in the room policies otherwise you are a scammer.
Bed sheets and towels are too old.
The staff is rude and not helpful.
I will not return to this place.
3.1
Well-located and spacious flat
reception needs to improve the service
3.1
central location.
security saw me and my friends dropped off by Uber but didn’t want us to get to front desk without grabbing our documents or confirmation. I’ve never felt so mistreated as a customer.
3.1
location
there was no local staff we could appeal to
3.1
They kept us on the street until someone could confirm our reservation over the phone. Upon arrival, we were asked to use a link to contact someone via Whatsap, which is very inconvenient for people who live abroad and would not like to use their personal data. They wanted pictures of our passports over this app and asked for our fingerprints. Who knows if that information will not be sold or stolen. On checkout day, we were told to give the keys to the front desk and everything was ok. I later on received several messages via Whatsap that my credit card was "invalid" on booking.com and I had to pay via a weird link. I refused to do so and I have been waiting on booking.com to solve this issue until now. If you do not want headaches, do not come here.
3.1
near to paulista avenue and other key places in São Paulo
n/a
3.1
Absolutely NOTHING! I made an honest attempt to change my check in date ,due to travel delays coming from the USA, and I was DENIED! I never made the trip but was STILL charged the full amount!
3.1
Basic gym and pool
Although appearing to be a hotel, it is not. The staff were very unhelpful - only one staff member spoke English, and they did not permit me to store luggage peor to check in, nor was I allowed to wait at the reception prior to check in time!
On one dayt, about 4.30pm, a cleaner entered my room while I was inside - there is no housekeeping, so who knows why she entered; she quickly left when she saw me.
And after checking out it was a similar story - while I was waiting for my car to arrive, the security escorted me off the premises (no English or Spanish). Absolutely despicable treatment of guests. Please avoid.
3.1
Breakfast was not included.
The electricity in my room was not working and they took too long to fix the problem.
3.1
location
everything booking never mentioned this property didn’t allow guest at the property and after it was booked and I checked in when my guest arrived only then was I told that guests aren’t allowed and I wanted to cancel and go to another hotel but they refused to refund me my money when I had just checked in
3.1
location
3.1
the location and the building security
the maintenance and care of the apartments were very poor. i had to request to change rooms two times due to things not working, things broken, and overall bad shape. the last room they gave me was good but the internet service did not work and it took over a week to fix
FAQs
How much does this apartment cost compared to others in Sao Paulo City?
The average price for a rental in Sao Paulo City is $60 per night. This rental is $1 above the average.
Is parking included with this apartment?
Yes, parking is listed as an amenity at Roomo Bela Cintra Residencial. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at Roomo Bela Cintra Residencial. Enjoy the water!
Is Roomo Bela Cintra Residencial pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Roomo Bela Cintra Residencial?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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