Quest Hotel Kuta by ASTON
Hotel in Kuta
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsGarden, Pool, Air conditioner and more
About this hotel
Located a 10-minute drive from Ngurah Rai International Airport and Discovery Shopping Mall, Quest Hotel Kuta by ASTON features a spa and outdoor pool. Free WiFi and free parking are provided.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Family friendly
Map of Kuta
Available Rooms
1 King or 1 Single • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 559 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Queen • 1216 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Double • 301 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Double • 2 Single • 1216 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
7.0
Close to airport
Good cheap food
Comfortable bed
No cups or plates or cutlery in the kitchen
The fridge is to small
Room said 1 double 2 single 1 sofa bed making 4 beds room to small for sofa and only had 3 beds
The staff put another single bed in the room so our 3 kids had a place to sleep
7.0
shower heater is good
every stuff looks like 10 years facilities
4.0
Makanan room service enak dan service antarannya bagus. Lokasi hotel dekat dengan airport.
Pada akhir liburan keluarga kami di Indonesia dengan keberangkatan pesawat pagi keesokan harinya, saya memilih "Quest Hotel Kuta by Aston" untuk bermalam. Sebagaimana layaknya hotel yang berlokasi dekat airport, fasilitas airport transfer yang tersedia free 24jam dan breakfast merupakan pilihan yang tepat, terlebih lagi Quest Hotel adalah international hotel chain. Semua layanan jelas tercantum dibooking.com saat pemesanan.
Anehnya saat check in dan check out, para receptionist bersikeras saya tidak berhak untuk layanan airport transfer karena saya hanya stay 1 malam. Informasi ini tidak tertera dihalaman booking.com. Sikap receptionist pada saat check in sangat argumentatif. Saya nantinya diharuskan membayar tiket masuk bandara dengan intimidasi bila saya menolak bayar "ibu mau diturunin di depan pintu tiket bandara dan ibu jalan masuk??? .. ibu nggak mau kan, jadi ibu harus bayar tiket masuk. Seperti yang sudah saya jelaskan tadi, sejak kenaikan harga bahan bakar, kita sudah tidak lagi menyediakan layanan ini. Kami sudah menginfokan booking.com untuk menghapus ini dari web kami tapi booking.com tidak melakukannya"
....... Welcome to Quest Hotel Kuta by Aston!!! ....
Sepertinya management Quest Hotel Kuta by Aston, wah namanya keren berbau international, harus berbenah nih, tidak hanya sinkronisasi informasi antara website dan front office tetapi yang paling penting memperbaiki attitude karyawannya. Dan kalau ini adalah kesengajaan yang dibuat management hotel untuk menarik tamu membuat reservasi tapi akhirnya menjebak tamu untuk membayar airport transfer sebagai tambahan biaya, sebaiknya strategi ini segera dihentikan.
Tambahan lagi untuk buffet breakfast, banyak lalat yang hinggap diatas makanan, terlihat tidak higienis. Harusnya karyawan berinisiatif untuk menyalakan lilin buat mengusir lalat-lalat tersebut.
Semoga pengalaman saya bisa membuat management Quest Hotel Kuta by Aston untuk menjadi lebih baik ditahun 2024.
6.0
Pool was ok, staff were nice. Ok for a quick 1 night stopover.
Room much older / tired than appears in photos. Very strong odour from toilet, not too bad if you kept the lid closed and door shut. Pricey for what you get.
7.0
The stuff are very friendly and helpful.
The room is clean and room size also ok.
We had lunch in the restaurant, we came down from room, didn't bring wallet. They insisted on paying immediately, we wanted to add the bill to the room, but they quite pushy, eventually they send someone to our room to collect the cash. I guess the restaurant is different business from hotel?
There were not many food options close by, but it's ok, for short stay can use go food to order.
10.0
Very nice and clean close to the airport. Staff managed to checkin me in early which was great.
7.0
Handy to Kuta and the airport
9.0
good value
the facilities are not new
10.0
It’s was perfect hotel and very safe when I checked out I forgot my things and my money and they returned to me thank you so much Quest Hotel Kuta so much 🌹
Nothing
6.0
It's probably just the location and the value for money.
The facility is pretty old, does not look like what they have in the pictures. It was not clean either.
8.0
good for an overnight stay. close to the airport. staff very friendly
worth spending bit extra money for the better rooms. you don't want to be on the ground floor!! not a very pleasant smell in rooms. we got moved to another level and it was fine!
9.0
We booked the hotel because it was close to the airport. We flew in very late at night and were very tired so we appreciated a short journey to our first night’s sleep. We also loved having a poolside room.
Nothing
7.0
Room was clean and great view
Far from the beach and any local tourism
7.0
close proximity to Bali airport only a 5 minute drive
breakfast was Indonesian food buffet and very crowded with huge group.
10.0
just used room for a few minutes waiting for late flight. nice and clean and comfortable. some facilities not open yet but I am sure they will fix this soon. free shuttle to airport
access to pool. I had a pool side room but couldn’t get to pool direct from the room. had to walk through corridors.
10.0
I loved this place. It was so perfect for my son and I.
Big spacious room, daily housekeeping and such a big comfy bed.
The staff here are incredible. Very young staff which I think is fantastic. They are so willing to help and really take the time to speak to you and actually thank you, and mean it, when you stay here.
The pool is awesome. I didn't use it but my baby had a swim and thoroughly enjoyed.
My room had a balcony and I really enjoyed that.
The tv channels are awesome. Quite a variety of English channels. Selfish of me, but I really liked that.
The breakfast here was absolutely beautiful. My boring Western palate couldn't handle all the Indonesian food but you have the option to order Western breakfasts which you don't need to pay extra for.
The staff and chef noticed the 1st day that I didn't eat from the buffet. The next day, they had introduced some western style foods for us.
Thank you to everybody here and especially the restaurant crew.
The only thing is the rooms are not soundproof.
You have the worshipping over an extremely loud speaker so the first couple days it's a bit daunting and you're questioning whether you made the right decision booking here but you get used to it!
The other issue was again the soundproofing. Had a couple in a room next to us going for gold and probably didn't realize that we could hear EVERYTHING. The springs in the bed and the woman screaming her appreciation. It woke my baby up at 2.30 in the morning so I was not as impressed as the woman as you could imagine.
By way of revenge, I allowed my overtired infant to cry and bang on their wall from 5am. Petty but satisfying 🤭😂
6.0
The pool was beautiful. Lovely dining area and indonesian buffet breakfast
Driver was fantastic from air
port
Our room had very strong smell like open drains. Thought it was the bathroom but it was not...
I requested a baby cot which was not provided. We arrived at 2am and it ws too late to get one. I think were charged for cot even though we didn't get one. Reception unable to confirm or offer refund due to language barrier.
7.0
the room was nice and the staff are accomodating
Sometimes the automatic door does not function. My toilet in the room is moving. We requested if we be pick up in airport through booking.com but we have not receive any reply.
10.0
Excellent Staff, great variety of food and very reasonable prices.
Great place when needing to be close to airport for late flights.
3.0
This hotel is close to the Airport about a 9 min drive away. Not far from Seminyak & not caught up in the hustle and bustle of Kuta's main areas. Some staff are nice and helped us push our car when it wasn't working
The breakfast is not good. The room is poor and the bedsheets we had had stains and snot on it (like it hadn't been washed) we put out the paper to have it cleaned for the next day and get new sheets but they used the same sheets because the stains were still there in the same spot. Some of the Staff is unprofessional, upon check in, when dropping off our bags to the room, the staff rode off on the luggage trollies across the hotel.
8.0
Perfect for stop over in Denpasar
10.0
Rooms, services and located
Tidak ada
8.0
Location is great. The staff are nice and helpful.
The ceiling and the bathroom have mold. Not clean.
4.0
close to airport
tried to order room service. they kitchen didn’t have anything on the menu.
when I booked the room it said I’d have a minibar in the room. there was no fridge in the room and when I rang reception to ask about why it advertised a fridge but there isn’t one, they were rude to me.
6.0
fast check in and check out
Air conditioning was noisy, looks like air blowing whistles from time to time, not possible to use swimming pool after 7PM, staff is calling to room phone to tell to go to breakfast or check out, breakfast was not tasty.
FAQs
How much does this hotel cost compared to others in Kuta?
The average price for a rental in Kuta is $161 per night. This rental is $129 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Quest Hotel Kuta by ASTON. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Quest Hotel Kuta by ASTON. Enjoy the water!
Is Quest Hotel Kuta by ASTON pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Quest Hotel Kuta by ASTON?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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