Oakwood Premier Guangzhou
4.3
Excellent(953 Reviews)Apartment hotel in Guangzhou
1 king bed
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this apartment hotel
Oakwood Premier Guangzhou features modern and well-designed studios and apartments with a private sauna and free wired internet.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Gym or Fitness Center
Family friendly
Map of Guangzhou
Available Rooms
Superior Studio
1 King • 592 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Studio
1 King • 699 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior One-Bedroom Apartment
1 King • 914 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior Two-Bedroom Apartment
1 King • 1 Queen • 1420 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Apartment
2 Single • 1 King • 1485 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.3
Excellent(953 Reviews)100% verified reviews
4.3
Spacious, we got free upgrades to 3 bedrooms. Thank you Oakwood.
Swimming hat is compulsory, you are not allowed to use swimming pool without swimming hat.
4.3
Apartment size was good. Also great to have a washer dryer to do my own laundry
The canton fair bus timetable. They have one bus in the morning but it departs at 9am which is too late. It should depart at 8.15am as it takes 20-30 mins and the fair opens at 9am so you want to be there at opening not 30-45 mins after the fair has started.
4.3
OTTIMA STRUTTURA. Le camere molto spaziose e con tutti i confort a partire dalla cucina attrezzata, lavatrice ferro da stiro.
camere eleganti e con arredi di qualità.
comoda la posizione molto centrale e piena di negozi e centri commerciali di lusso.
sarà la mia residenza di Canton
4.3
At the heart of Tianhe, plenty of eateries and shops all around the property. Many eateries were opened till 2-3am! Nice 2 bedroom apartment size for family of 5. We ordered an extra bed that was placed at the dining area for my adult son. Staff were friendly and helpful, especially the doorman.
No access to Netflix or more English channels on TV. The toilets tend to choke and give off a stench. The aircon was also not working properly - it was hot in one room while the other room was fine.
4.3
地點方便
辦理入住的員工態度不是太好 不友善
房間空調不能自己調節 第一晚很熱 跟清潔房間的客服查詢 他們說是因為公寓是中央空調 不能自己調節
4.3
It was our 2nd time stay at this hotel, so we knew that the location was perfect and the room was spacious. All receptionists speak good English and were always happy to fulfil our needs. The room we stayed had a steam bath in the main bathroom and it was really nice.
Swimming pool was closed as it was winter. We never knew and it was the whole reason that we booked this hotel. We were extremely disappointed. Our kids still couldn't give up and we wanted to take them to a nearby public swimming pool though, only to find out that they are only open either in the early morning or at night (not during the day), which didn't fit our schedule.
4.3
Alles super goed geregeld. Netjes en schoon. Eten was goed
4.3
Great location and staff were very helpful. Would like to especially thank James for helping us with the check in and ensured that we were all comfortable. Had some matters with one out of the 3 rooms we booked but was sorted quickly.
4.3
Spacious and clean rooms (when you are not assigned a room that just got disinfected from cigarette smoke), good breakfast, nice pool, and with a perfect location downtown Guangzhou, close to the metro and GZ main shopping malls. Multiple restaurants around. I believe the Oakwood is an excellent price/quality ratio given the rate we've had and the services/comfort provided. I feel the hotel to be perfect for a family stay, but could also fit business stays (wifi is under the China firewall though).
The front desk agent was in a hurry to check us in, but as I like to read the fine prints, we felt a bit of pressure to expedite the signature of the room contract. This was not a pleasant check in experience.
We were initially assigned a Studio room, as booked, but it just got disinfected from smoke. The smell was horrible and gave me headache after 5mn. Air con was not working well. The staff did not propose to change room. This was a very unpleasant experience, not to mention that we were staying with a young child (the child was mentioned on our booking). In the end, we had to pay for an upgrade to change room, and had to beg for the first night upgrade to be offered (which was only accepted the next day). At least air con was working fine in the second room we got assigned.
Safety deposit box did not work in the first assigned room. The safe did not work neither in the second assigned room. We had to insist to have the staff come to check by themselves. The technician finally came to repair it. If your safe does not work, please insist to have it repaired.
Overall, I could have rated our stay a 9, but given all the inconvenience we faced, I downgraded my appreciation.
4.3
The location on the stuff 
The air conditioning was so hot

4.3
Great location ! walking distance to lots of places.
The hotel staff was really helpful and kind.
Free parking.
Near metro stations
Not completely soundproof You can hear noises from the corridors.
Not a great selection of western food
There is little smell of cigarettes
4.3
very comfortable apartment in the center of the city, nearby many restaurants/breakfast places. staff very nice!
4.3
Staff
Nothing compare to other hotels
4.3
Location. Clean . Comfortable
Nothing
4.3
Location was great near by malls
Receptionist was not polite
4.3
I liked the gym and other facilities. I also like the availability of the shuttle bus as well as the location
The room wasn’t so great. Bathroom especially was a disappointing.
4.3
I liked the location, hotel design and outlook, at the reception, restaurant and room. It was a beginning of January, and there were almost no other guests at the hotel as it seemed to me, so it was quiet and peaceful.
The room was clean, nice and comfy
Nothing really remarkable
4.3
thanks 🙏
non
4.3
Location is great. The rooms are very clean. The lobby is up on the 15th floor. Everything worked out the way we had expected. Booked a queen bed room and got upgraded to a two room suit, fully equipped kitchen. That was a surprise. Rooms are slightly old but clean enough. We like it how they are ECO friendly by not providing too many toiletries.
Not really. You get what you pay for, facility wise.
4.3
Oakwood is a charming place to stay. The staff are extraordinarily welcoming and eager to please. The beds are comfortable and the rooms inviting. The dining room is bright and spacious and the delicious breakfast is tastefully presented.
4.3
The staff are very helpful and the place is clean and comfortable.
The internet was hopeless and I found our room quite noisy.
4.3
Comfy bed, good service, delicious breakfast.
Nothing.
4.3
Unexpected shower that doubles as a steam room. Apartment feel that has everything you need to sustain yourself for a extended period. Modern dining area.
4.3
This is our favourite place to stay in Guangzhou.
4.3
Friendly staff, nice location and the a well decorated room with different kind of facilities such as microwave, washing machine, toaster, coffee maker and...
4.3
The apartment is very confortable and clean. The kitchen is well furnished.
The swimming pool was closed. The bath is a little small.
4.3
Location, cleanliness, classy, amenities
Definitely nothing
4.3
There was nothing to like there. I was abused by the management.
Everything was of poor quality, especially the service. Management abused me , blackmailed me and then retaliated when they read my bad review of Oakwood property.
I would suggest everybody to stay as far as possible from this property.
Also, I complained to Booking customer service and since complaints for Chinese hotels go directly to a Chinese call center, the equally bigoted response and the same abusive treatment of me, the foreigner, happened. They refused to do anything about it.
4.3
Staff are untrained, arrogant, rude, and clueless.
Cleanliness does not exist ad a concept. Cockroaches crawl and float in the swimming pool. When I reported it to the exceptionally rude male staff by the swimming pool he caught cockroach with the net and with the cockroach being in the net, he continued cleaning the swimming pool with the same net with the vockroach in it. Dispeakable!
I complained to management, but they did nothing.
Housekeeping is horrendous, room was never properly cleaned and the staff don't use disinfecting chemicals to clean it, but just the same cloth for all surfaces, no vacuuming, no floor cleaning, nothing. Dishes were not washed.
General manager of the hotel was never available and accessible just like a little Emperor - too big to address directly his/her guests.
Arrogance is the key word for this property.
People are allowed to abuse other people at the gym as arrogant hotel staff does not follow their own rules set for the gym.
Staff of the hotel abuses the guests with their cell phones on loud speakers with music turned to maximum.
They did not compensate me in any way although I have be here for almost 20 days, and will stay at least one more week due to business arrangements.
Air conditioners are not working well, but staff expects of me to pretend as if they are working.
And, this is just to scratch the surface.
The general manager should be fired and should never be allowed to work in hospitality industry.
Location
View from my window
FAQs
How much does this apartment hotel cost compared to others in Guangzhou?
The average price for a rental in Guangzhou is $60 per night. This rental is $175 above the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Oakwood Premier Guangzhou. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Oakwood Premier Guangzhou. Enjoy the water!
Is Oakwood Premier Guangzhou pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Oakwood Premier Guangzhou?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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