The Ritz-Carlton, Guangzhou

TV and multimedia, Living room, Seating area

4.5

Excellent(358 Reviews)

Hotel in Guangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Rising up in the heart of Pearl River New City area of Tianhe District, the Ritz-Carlton, Guangzhou, is a luxury destination in the Southern China hub.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Guangzhou

Nearby attractions

Chen Clan Ancestral Hall

9.1 mi

Available Rooms

Club City View King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Canton Tower River View Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club City View Suite

1 King • 1076 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Carlton City View Suite

1 King • 1399 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

The Ritz-Carlton, Guangzhou

$$$$

4.5

Excellent(358 Reviews)

Hotel in Guangzhou

5-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Rising up in the heart of Pearl River New City area of Tianhe District, the Ritz-Carlton, Guangzhou, is a luxury destination in the Southern China hub.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Guangzhou

Nearby attractions

Chen Clan Ancestral Hall

9.1 mi

Available Rooms

Club City View King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Canton Tower River View Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club City View Suite

1 King • 1076 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 538 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Carlton City View Suite

1 King • 1399 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.5

Excellent(358 Reviews)

100% verified reviews

5.0

Aug 2024

Greatness, luxury and reasonable price

I love everything, but the best thing was the staff who are incredible and very hospitable

That i will leave

5.0

Aug 2024

It was spledid the club loung manager was amazing person he made us at home. Will never stay anywhere except this hotel

Its clean and nice and amazing place.

Property is great wish they knew English language to speak better.

5.0

Aug 2024

Absolutamente Recomendable!

La ubicación, la atención del personal, las instalaciones. Todo muy bien!

4.5

Aug 2024

Overall a very pleasant stay.

Staff went above and beyond providing wheelchair comfort for my elderly mother's use during her entire 3 days stay. Overall a very hopitable experience.

Hotel staff should be firm at implementing in-house guests public behaviour. Noise level and age limit should be controlled at the fitness centre and pool area.

5.0

Jul 2024

I have liked my stay so much that I'll be back one day!

Everything has been a wonderful experience. I first thought that the room was a little expensive but in a very few hours, I felt that was perfect. I never regretted to come to your hotel and I am sure that I will come back again.

The only remark I'd like to make is this: in room #3601 I could hear discussions and many voices after midnight. Loud enough to wake me up around 1:30am to 3am. People were having loud conversations. It happened almost every night.

5.0

Nov 2023

It's nice

3.0

Nov 2023

Overpriced

Many staff were pleasant amd exceeded expectations.

Many staff were trainees and did not speak or understand English. When paying over AUD 500.00 per night I was not expecting any trainee staff.

4.0

Nov 2023

Kommer igen- dyrt men godt

Kondirum, personale, tæt på park

Ville gerne have morgenmad med i værelsepris Påbud af badehætte

5.0

Sep 2023

The hardware and all the staff are the world class! As comfy as I am back to my home.

Everything is fantastic! The perfume diffuser in the air just like coming back home. All the staff are gentle and kind, feel very warm welcome.

None.

5.0

Aug 2023

Exceptional

Staffs are amazingly helpful and nice. Beautiful hotel.

3.5

Aug 2023

Reasonably pleasant stay in this luxurious hotel at a prime location, save for minor irritations.

The on the spot machine-extracted orange juice is probably the best. Cooking station for congee is very much appreciated too, and the wanton noodles station.

Staff was too presumptuous when I wanted to check out and check on my pre-booked car ride to the airport, resulting in a longer wait to be served. Checking out process was also delayed cos of my exceeded-limit corporate credit card which the staff was unable to help reverse and I had to use my personal card for settlement. Not entirely staff’s fault but whole process could have been less frustrating.

5.0

Jul 2023

Exceptional

Great pool with good steam room and gym. Good breakfast. Very comfortable and luxurious room. Churchill Bar is stylish and absolutrly unique as a hotel bar. Will come back for the bar.

4.5

Jun 2023

Great location, great staff, great breakfast

I asked them to decorate the room and they went above and beyond. My Partner was blown away with the effort they had made. They also provided a customized cake on arrival which was a great addition

Swimming pool was a little dated and need areas of repair, but still a nice location and peaceful to swim in.

2.0

Jun 2023

Could have been better

The staff barely speaks English. Very difficult to communicate anything and was very slow overall. Expecting more from a 5 star hotel.

5.0

Jun 2023

Exceptional

Great Hotel, well managed with very super friendly and helpful staff. Great gym. Top tip: join the lunch buffet. Not easy as the breakfast is already great and fills you for hours.

Not a brand new building, but still well maintained

4.0

May 2023

Very good

The location was excellent in CBD area. Walking distance to the main square, the museum, the Canton Tower and Pearl river. The breakfast had a good spread but the sausages offered were not very good. There was a lovely selection of baked goods as well as local Cantonese breakfast items

The concierge didn't have a weighing machine at the lobby downstairs and I waited over 15mins for the staff to look for one but I couldn't wait longer as it made me late for my flight. I just wanted to know the weight of my bag before heading to the airport. Also the staff could not help me look up my membership number and when I wanted to set up a new account they couldn't do it since my email was already registered in the system. The front desk promised to email me once they find out my membership number but I still haven't heard anything from them.

0.5

Apr 2023

Simply Awful

Make no mistake, this is not Ritz. This is some absolute joke. The breakfast is awful, the staff know English like 5 year olds. The air conditioning is always at very cold and you cannot stop it. They even didn't clean the room for the last two days!!

5.0

Dec 2022

Exceptional

My family was very happy with our stay and impressed by all the little extras the hotel provided for guests at Christmas. The room was spotless and luxurious, the facilities were well maintained, the lounge area absolutely stunning. The Christmas display was fantastic and all staff were polite. We were very grateful for a chocolate cake waiting for us in the room, which hotel provided as an anniversary gift. Breakfast was very good but both the decoration of the buffet room and the choice seemed a tad below Ritz standard. Plenty of Chinese options but some Western options, though tasty, were quite limited in terms of choice e.g. the cold cuts, cheeses and bread sections.I would have expected a higher quality of hams and cheeses but that's just me being picky. Overall, we had a wonderful stay!

5.0

Sep 2022

Great service, excellent food, great value

Excellent, consistent service - really seeking to do all they could to make sure our stay was enjoyable. We loved the breakfast - a great variety and we even enjoyed some home-made ice cream from their Spanish chef at 9 am! We spent a good amount of time at the pool as well - great views of the skyscrapers as you swim. Excellent housekeeping service coming twice per day.

5.0

Jul 2022

Perfect

Awesome breakfast. Excellent location. Friendly staff.

5.0

May 2022

Excellent stay

We stayed at the Ritz-Carlton because of the recommendation of a friend. He was totally right. It is located just a few steps from the Guangzhou Opera House in a very well served area. The room was formidable, with a view to the river and the Guangzhou Tower. The staff was extremely nice and helpful. I definitely recommend it.

4.0

May 2022

Very good

Clean and beautiful rooms. Good swimming pool .

Bad breakfast . Chinese food only

5.0

Apr 2022

Our room exceeded our expectations with exceptional views and a fabulous gym and outdoor pool

Double aspect view of Canton Tower and the IFC building really was exceptional

nothing to improve on this visit

5.0

Apr 2022

Brought the entire family. Coco and the staff were the best

The staff are the best in the business.

Nothing. Everything was perfect

4.0

Mar 2022

Very good

Some of the staff on the club floor such as Juno and maybe Corrie (I hope that's the right name) provided 5* level service. Juno knows how to engage customers of any age or backgrounds--whenever he was on the floor, everything was timely done and arranged.

Baby crib offered was below standard. The room was a bit overwhelmed with furniture that was not supposed to be there.

3.5

Mar 2022

Good

staff were super ! also available making you comfortable and ready to help

breakfast was not to my expectations. Maybe due to the actual situation with less foreigners travelling, the foods is targeting our Chinese nations.

FAQs

How much does this hotel cost compared to others in Guangzhou?

The average price for a rental in Guangzhou is $62 per night. This rental is $181 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at The Ritz-Carlton, Guangzhou. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Ritz-Carlton, Guangzhou. Enjoy the water!

Is The Ritz-Carlton, Guangzhou pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Ritz-Carlton, Guangzhou?

We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in Guangzhou

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Restaurant/places to eat, Restaurant/places to eat, Breakfast

4.3

Excellent(193 Reviews)

W Guangzhou

Hotel

in Guangzhou

5star

1 king bed

Garden · Pool · Air conditioner

The best choice in Guangzhou for Hotel, for $243 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

$$$$

The Ritz-Carlton, Guangzhou

Hotel in Guangzhou

Reasons to book

About this hotel

Amenities

Map of Guangzhou

Nearby attractions

Available Rooms

Club City View King Room

Club Canton Tower River View Room

Club City View Suite

Deluxe King Room

Carlton City View Suite

The Ritz-Carlton, Guangzhou

Hotel in Guangzhou

Reasons to book

About this hotel

Amenities

Map of Guangzhou

Nearby attractions

Available Rooms

Club City View King Room

Club Canton Tower River View Room

Club City View Suite

Deluxe King Room

Carlton City View Suite

Reviews

FAQs

How much does this hotel cost compared to others in Guangzhou?

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Ritz-Carlton, Guangzhou pet friendly?

What amenities are available at The Ritz-Carlton, Guangzhou?

Explore similar vacation rentals in Guangzhou

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