Umbral, Curio Collection By Hilton
Hotel in Mexico City
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
Umbral, Curio Collection By Hilton is situated in the heart of historic downtown. The accommodation is mere steps from attractions such as Zocalo, the Cathedral and a variety of restaurants, bars, and theatres.
Amenities
Pool
Air conditioner
Pets allowed
Internet / Wifi
Smoking allowed
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Mexico City
Available Rooms
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 527 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 570 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
I didn’t get a chance to order breakfast. However, dinner was delicious.
My room was next to the elevators and could hear them moving.
3.0 / 10.0
Wonderful location in city centre
The hotel was very dark with little natural light
On arrival the deposit charged exceeded our entire stay cost and we could not have an accurate print out of what was charged to us
The charges exceeded our estimate on booking.com very frustrating
The staff were unfriendly
Wouldn’t recommend staying here disappointed
8.0 / 10.0
Beautiful hotel, with great design. Super comfortable beds, bathrooms with great products and showers. Also, a fantastic rooftop with pool.
The location was not idea for exploring the more fun and vibrant areas of CMDX, which meant we had to spend time taking taxis to get to fun bars, restaurants, and neighbourhoods.
4.0 / 10.0
El estilo es muy lindo. La terraza es preciosa y de buen gusto.
Desde el principio se notaba que es un hotel que quiere pretender a ser de lujo, pero no lo es. Cuando hablamos al hotel para reservar, no querían decir su nombre como se acostumbra en la mayoría de los hoteles. No querían checar precios, que decían no tener a la mano. Nos decían que el gerente no trabaja el sábado. El siguiente día también pedimos hablar con el gerente, y nuevamente contestaban que el hotel no tiene gerente los domingo tampoco. Estuvimos en la terraza. Había muy poco y mal servicio. La cuarta vez que fuimos a buscar personal, por fin, empezaron a atendernos. Ya habíamos pasado dos horas esperando. Al final, después de muchos intentos, pudimos pedir algo de comer. El sabor estaba aceptable. Desafortunadamente, ambos nos enfermamos pocas horas después de haber comido. En fin, un hotel con precios tan altos, tiene que hacer un esfuerzo por dar un servicio profesional y de calidad. Definitivamente no cumplió las expectativas!
8.0 / 10.0
Good staff and quick service; nice location in the downtown area. The in house coffee / juice / snack place was really good- great food options and good quality coupled with efficient service.
The property had a bit of desolate look about it - maybe it was the lighting.
7.0 / 10.0
Place is clean and the bed is very comfortable. The location is just next to Zocalo what makes it a perfect place for visiting Centro Historico. Staff is very friendly and accommodating.
The entire hotel is extremely dark from the lobby to the rooms. Our room was relatively small and had a window facing a wall what is a bit unfortunate when you are paying more than $200/night for an hotel room.
8.0 / 10.0
This is great place to stay, I loved the architecture and the concept of the hotel in all the aspects.
The staffing in the front desk did not know all the aspects of my reservation made in the booking platform, at the end it went well but I was expecting a better service in the front desk since the beginning, this is part of the experience.
10.0 / 10.0
Fantastic central location. Step out the door and you are steps from the main Plaza, tons of eateries and the ever-vibrant life of Mexico City's historical center.
I can't think of anything that we were not pleased with.
9.0 / 10.0
Loved the outside restaurant upstairs for breakfast. The groovy places downstairs were fun as well!
For me, the neighborhood was a little too business-person feeling. However, it was safe and close to the square, which was appreciated!
10.0 / 10.0
My wife and I stayed at the Umbral for seven nights, between Christmas and New Year’s. Our stay was absolutely wonderful!
The property is a beautifully restored 1920s era building of Spanish design, exquisitely renovated to original. It is suggested by the staff the building was originally a convent and later government offices. The guest rooms have been modernized, in both design and amenities. We stayed in room 203 a front facing suite (suites are not that much more than standard rooms) with high windows. At no time did we experience any noise from the street, though the hotel is in the historical center of the city and just a few blocks from the Mexico’s main New Year’s Eve celebration.
There are many great places to eat close by, including in the building itself. The Umbral is walking distance to museums, historical sights and parks, as well as convenient to other of Mexico City’s neighborhoods. It is similarly convenient to the Mexico City airport, being less than a 30-minute drive. Staying the Umbral hotel is a strong recommendation and incentive to check out other of Hilton’s Curio Collection hotels.
10.0 / 10.0
loved everything
8.0 / 10.0
The quality of the rooms is very high, exceeded our expectations.
The location is very central however we prefer to stay in Roma Norte as it is a very nice area.
Breakfast was poor standard for a Hilton - we did not get everything that was on the dishes we ordered and the staff seemed confused at what the offering was.
6.0 / 10.0
great location, very modern rooms, comfortable bed
it was very loud - music would start playing early in the morning. the shower kept flooding and soaking our things on the bathroom sink. horrible smell would often come through each morning
8.0 / 10.0
location location location ; design ; cleanliness staff friendliness;
room fridge was empty. very limited space at the bar literally about 4 stools and one table - no good for socialising or relaxing at the end of a hard day’s sightseeing. Breakfast service was slow & clunky ( no forks provided for fruit salad; no milk with the coffees despite asking for con leche (twice) - but the quality of food was great when it arrived. Just was harder work than it should be for 5*. Room guide to services was poor - Only discovered room service was available on the last day by reading the menu?! Should be a simple guide in each room simple to fix. That said the above points are made as pointers for how to improve - We still enjoyed the stay and would stay again now we know what to expect.
8.0 / 10.0
Location was excellent for historic center. Staff was responsive and attentive to needs. The rooms were comfortable and clean. We appreciated the layout and decor, beds were comfortable.
Staff could have been more knowledable to make recommendations. There were a couple of times we went to ask about murals and other points of interest, the staff at the reception were not knowledgeable and were not able to assist.
10.0 / 10.0
Great hotel. A little haven amidst the busy city. We spent one night here after missing a flight. Ate at the restaurant, amazing food and drinks. Good breakfast too!
It’s quite dark and there was no natural light in the bedroom. The windows were covered up. They play music in the hallway so you can hear it loudly from the room.
10.0 / 10.0
really cool - boutique style
a little like a prison layout but cool
need a bit more options for vegetarian foods
7.0 / 10.0
decoration and friendly staff
noisy
8.0 / 10.0
The breakfast was generous and with a good variety. The location is central. The jacuzzi is cool but could be warmer.
The rooms were cold, there was a lack of light due to few windows, no balcony, and showers only had cold water on occasion.
10.0 / 10.0
In the heart of the historic part of town. Staff was friendly and extremely helpful the minute we walked in. LOVED the restaurant and pool on the roof. Thank you Umbral and booking.com for providing top notch customer service.
8.0 / 10.0
I was quite impressed with the design of the hotel and room. The lift and stair have a cute antique style but the room is very stylish modern with nice big clean shower room. Its located in the old town district and its pretty easy to walk around. We ordered the room service on the first day and the food is pretty good.
The so-called pool is just too small to even worth diving in. Its more like a bathing pool.
8.0 / 10.0
staff and cleanliness
my room phone was broken and was never fixed
8.0 / 10.0
lovely hotel
room was very dark and quite noisy in the morning
7.0 / 10.0
in good location near to everything
great building
lovely two room suite
nice roof terrace and pool
front management try their best
gym (but small)
cot for baby
check in could have been more informative
strange atmosphere
incompetent restaurant staff
staff not very attentive to guests needs at the pool area
10.0 / 10.0
Great location, wonderful rooms and amazing rooftop pool :)
Staff at the restaurant/ pool does not speak great English.
FAQs
How much does this hotel cost compared to others in Mexico City?
The average price for a rental in Mexico City is $147 per night. This rental is $65 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Umbral, Curio Collection By Hilton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Umbral, Curio Collection By Hilton. Enjoy the water!
Is Umbral, Curio Collection By Hilton pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Umbral, Curio Collection By Hilton?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.
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