Park Hyatt Shenzhen
Hotel in Hong Kong
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Park Hyatt Shenzhen is conveniently situated in the centre of Shenzhen, and features a bar and free WiFi. Providing a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Hong Kong
Available Rooms
King Room with Skyline View
1 King • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Twin Room with Skyline View
2 Single • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room with Skyline View
1 King • 592 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 592 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 516 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Servizio, comfort, pulizia, location
6.0 / 10.0
房間安靜,乾淨。保養得還不錯。接待處職員,保洁員工和送餐員工態度很好。
吃自助早餐有非常不愉快的經歷:起初被安排了位置,然後我去拿食物。回來的時候,看見一名操北方口音的大漢坐在我的椅子上,旁邊的服務員打眼色和揚手示意我走開。我當下就懵了,手上拿著碟子杯子,不讓我回座,我要去哪兒呢?結果我被安排坐到附近另一座位。服務員解釋說那名大漢來時硬要坐我的位置,霸王硬上弓。他們沒辦法,只好服從。Hyatt作為國際五星級品牌,對待客人就這樣不專業?玩歧視?他是客人,我也是客人。我被無故霸占座位說明了什麼?這是拿到世界上任何地方的luxury hotels都不能接受的情況!該名大漢如果是什麼VIP,不如自己在總統套房吃早餐,為什麼要來欺負其他顧客和服務員?令人氣憤的是服務員的無能和差別待遇。這種事情,反映了深圳Hyatt差劣的服務質素,還是今天社會“有錢就可以任性”的縮影?霸道就可以走遍天下?What a shame,深圳柏悅,我再也不來了。
10.0 / 10.0
The location is fantastic, the district is modern and clean, a lot of interesting places are very near. The hotel is beautiful, the bragfast is awesome, the room is tidy.
No. Everything was perfect, Congrats!
10.0 / 10.0
房間設施完備,且配置高級,加上樓層高,景觀好,而樓下周遭的商場大,便利性好!
無
10.0 / 10.0
One of the rooms that we booked was a corner room, and the city view was enthralling! My family and I have visited so much 5-star hotels, and this is by far one of my kids' favorites. All hotel employees were polite, accommodating, and good in English. The rooms are clean, comfortable, and are filled with high-end furnitures/products. It was also close to malls like Coco Park.
The only thing we regretted during our stay was not trying out their astounding facilities.
3.0 / 10.0
早餐安排不錯,酒店附近配套設施不錯,清潔度也不錯
員工服務態度非常不專業,態度冷傲,所有安排超級混亂,酒店Wi-Fi完全連接不到. 在預訂酒店的價錢和實際價錢完全不同.check-in時,前台說價錢只會給一張雙人床,加床需另加$500,早餐亦要額外付,又說房間很小,建議我們加$1000 upgrade 套房.welcome drink 又說只包二人,第三位不能享用. 安排花店送抵酒店的兩束鮮花,22:30向酒店查詢,酒店說沒有收到. 我們聯絡花店,花店說下午三點多酒店前台接待已收. 再轉述酒店才說已收. 一間國際品牌房價不平宜的酒店,竟然可以如此混亂和濫收費用,實在令人失望和憤怒. 一定不會推薦朋友家人入住. 本人入住過不少酒店,此家酒店實在令人不能接受.
10.0 / 10.0
Concierge was excellent.
10.0 / 10.0
all perfect!!!!
all qas great
10.0 / 10.0
very nice property and friendly staff
9.0 / 10.0
new and famous
we lived there for two nights, but the room only have one box of tissue. The shower bathroom did not put any tissue for guest use. only one box of tissue inside the small toilet.
10.0 / 10.0
The rockstar staff. Everyone was extremely professional, friendly and helpful. Above and beyond. Vivian, Ceaser and Kyle at the front desk all greeted me with an enthusiastic smile, and a stuffed 2022 tiger. Chris, the concierge, was like having a personal assistant. He made me feel like a celebrity and made sure I was enjoying my stay at every turn. Exceptional attention.
Nicholas and Deepak, knowing of my vegan diet, went out of their way to make me a personalized vegan meal that was delicious and beautiful. The room as beautiful and the view, epic. Park Hyatt Shenzhen is by far one of my favorite hotels in China. I will definitely stay there again. Highly recommend. China.
The flashing smoke detector above the bed.
9.6 / 10.0
The hotel has such a relaxing aura. Superb breakfast options served to your table if you prefer and a first class swimming pool
The unnecessary and silly rule over wearing a swimming cap even if you’re totally bald. This is not in keeping with the exceptional personal service.
9.0 / 10.0
Stunning interiors and very friendly team members provided a very memorable stay. A birthday cake and departing gift were provided to make the experience more special and precious. Felt like a dream.
Our room had a challenging and unconventional layout with lots of unusable space (corridors between bathrooms, entrance etc) and an enormous column in the corner. Would of preferred not have have it but wasn’t a deal breaker.
FAQs
How much does this hotel cost compared to others in Hong Kong?
The average price for a rental in Hong Kong is $94 per night. This rental is $90 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Park Hyatt Shenzhen. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Park Hyatt Shenzhen. Enjoy the water!
Is Park Hyatt Shenzhen pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Park Hyatt Shenzhen?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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