Hotel Sierra Nevada
Hotel in Santa Marta
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Well set in Santa Marta, Hotel Sierra Nevada provides air-conditioned rooms, a shared lounge, free WiFi and a restaurant. This 3-star hotel offers room service and a 24-hour front desk.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Family friendly
Map of Santa Marta
Available Rooms
Double Room
1 King • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Family Room with Private Bathroom
1 Queen • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Superior Single Room
1 Single or 1 Double • 172 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Standard Single Room
1 Single or 1 Double • 172 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
4.0
Personnel flexible (j'ai pu laisser un bagage 1 journée et le récupérer après) et aidant (même si ne parle pas anglais).
J'ai choisi cet hotel spécifiquement car il indiquait être équipé "Insonorisé" (et parce que celui que je voulais était complet). La réalité est qu'il y avait un "concert" (mais j'imagine qu'il y en a tous les jours) dans la rue et que j'avais l'impression d'être dans la rue, donc 0 insonorisation. J'entendais aussi le bébé qui pleurait dans la chambre à côté.
Prix cher par rapport à la qualité.
Et ils ont essayé de me faire payer des "commissions" en plus du prix indiqué sur Booking.com, ce qui ne m'était jamais arrivé avant (j'ai réussi à négocier de les éviter).
La zone autour est morte avec 0 restaurant correct et plusieurs rues sombres où on ne se sent pas vraiment en sécurité (& abordé par des personnes dans la rue).
2.0
Die Lage war sehr schlecht - inmitten lauter Musik aus der Nachbarschaft und lauten heimkehrenden Gästen des Hotels - sehr hellhörig.
Es war das erste Hotel, das dem von Booking angegeben Preis noch die Booking Gebühren von mir verlangte
10.0
Un hotel muy limpio y la atención del personal fue muy buena
8.0
Staff super friendly.
AC works really well.
Everything clean and fresh.
The room is a little bit small.
There are no hanger or closet to put your stuff in.
10.0
Der Empfang war sehr freundlich und ich habe ein ruhiges, sehr schönes, geräumiges und sauberes Zimmer erhalten; gutes Preis-Leistungs-Verhältnis; nur ein paar Gehminuten vom historischen Zentrum entfernt; super schneller Waschservice vorhanden (innerhalb von ca. 2 h); Check out ist erst um 12h.
Es war alles top. Danke für den sehr angenehmen Aufenthalt!
8.0
No está tan lejos del centro histórico
Buenas instalaciones, aunque menciona que tiene vista, realmente la habitación no la tenia, el pasillo es el que tiene vista
9.0
Todo en la habitación es nuevo, muy limpio y cómodo, TV con acceso gratis a Netflix y YouTube
La salida es las 12 am, deberían considerar que sea a la 1 PM
9.0
location was very central, staff were amazing , breakfast was tasty.
the pillows to sleep on were very flat. other than that all was good.
9.0
El desayuno
10.0
Perfect location, quiet and peaceful at night, very comfortable modern room delightful very helpful staff and the breakfast was delicious !
I’m struggling to find fault..
9.0
Lovely little hotel with simple clean room and bathroom. The staff was super nice and helpful and the breakfast delicious. The location is great!
Could be add more touches to make it more personal: bedside lamps, plants, etc
6.0
Friendly receptionist. Free water refill. Comfy bed and air conditioning.
Very noisy street with music blasting all day. This was a Sunday so i imagine it's worse on Friday and Saturday. Music did stop about 9pm but suddenly at 1am it started blasting even louder, ridiculously loud from right outside the window and this went on for 45 minutes. It felt like i was sleeping in a nightclub! Air conditioning was good but the power went off twice in the morning for an hour each time and during that time the room got so hot i couldn't breathe.
10.0
Todo super bien, amables buen desayuno y una buenísima atención
10.0
A very nice hotel, clean and comfortable with good quality fittings. Well situated close to Gesthemami but in a quieter street. Well run by pleasant and efficient staff
10.0
Quarto limpo com instalações novas e bom banheiro além de ar condicionado
Ter que subir escadas
9.0
Ubicación central y habitaciones cómodas, relación calidad-precio recomendada.
10.0
Los desayunos son muy buenos y super económicos... Recomendado
10.0
Comodidad-preció amabilidad
Todo bien
9.0
Nos gusto todo.
Nada, todo estuvo bien.
10.0
The staff is very friendly. One night of our stay we decided to book a cabin in Tayrona beach and since the staff did not see us coming that night they got worried and they told us the next day that they were about to call us to check on us and make sure we were good. That was a nice gesture of them.
The pillow are not very soft,. The bathroom is kind of small and maybe they can add a shelve in the bathroom so you can place your things there (toothpaste, body lotion, hair cream, etc)
9.0
Great location, really lovely friendly staff. I was floored with covid in arrival and ended up staying a lot longer. Everyone was helpful while I recovered, sending out to pharmacy and food in my room.
Nothing
8.0
Great service. breakfast is great for the price. Rooms are clean.
The rooms are either very tiny or don't have a window. One of the days the power was gone for a few hours n it became very hot.
10.0
super clean, beds was really good. we like the location because is near to different places.
clean and has AC was awesome.
10.0
Staff was super friendly and very helpful. The room was clean and comfortable and just like what was shown in the pictures. Room had air conditioning which was definitely needed as Santa Marta is very hot during the day. Overall the hotel is clean and quiet during the day which allowed me to be able to relax.
There were a few things I didn't like but the staff was able to correct them, so no complaints with that because they were very open to make everything as right as possible. However there were two things that the bathroom had that just bothered me. One was that there was no shower curtain for the shower which was very weird. So when I showered the water went all over the bathroom floor. The manager told me that the rooms are fairly new and newly renovated but who remodels a bathroom and doesn't think to install a shower curtain? This should have been there once the bathroom was finished.
The other thing was the use of a toilet paper wheel dispenser (like you find in malls, schools, or airports) with the super hard, one-ply paper was a big disappointment. Had to go to a store nearby to buy a soft roll because that paper wasn't great. The dispenser was also places on the wall above the toilet instead of the wall in front of the toilet which made using it very awkward. Again like with the shower curtain, who thinks of these things and thinks that was a good idea for a location?
Finally, and this had to be mentioned separately, is the location of the hotel. As other reviews mentioned, during the day, the location is great as it is only four blocks from parque de los novios, with all its restaurants and bars and such and six blocks from the beach with all those attractions down there. HOWEVER, like many other reviews stated, at night, the location is HORRIBLE. The block the hotel is on, as well as the area it is in, gets deserted like a ghost town and the streets are quite dark. I didn't feel safe walking back to the hotel (my first night I arrived back close to 11pm and the other days between 6-8pm) even at early evening hours. And this is even returning from parque de los novios only four blocks away. Very sketchy. As a solo traveler, this is a definite consideration and one that would make me very hesitant to stay there again in a future trip.
9.0
Excellent hotel, in a great spot in Santa Marta, with really lovely and helpful staff. All in all an excellent stay, would recommend to anyone in/ around Santa Marta.
Nothing, it either reached or exceeded my expectations.
9.0
Staff was very friendly, helpful, and professional. The rooms were clean, bathroom, and shower very clean. TV with English channels and streaming. Breakfast was prepared for each guest and served. I will say the benches in the breakfast room were uncomfortable. Did not make for relaxing over morning coffee. The coffee was wonderful and served immediately when you sat down. Location was very good, short walk to beach and restaurants, shops.
More comfortable seating in the breakfast room
8.0
We had a room in the second floor. It was on the side of the street and had one window. The porter said that we won't hear the noise from the street, but we did. If you are a light sleeper, we suggest choosing a room without window.
8.0
excellent
10.0
very comfortable, clean and really good breakfast. It was a much needed stop after staying in hostel dorms! I loved it! also the staff is super nice and helpful
have in mind not ideal for solo travelers. it’s more a place to rest and have some comfortable private rooms for a good price, if that’s what you’re looking for!
10.0
the location is great and is. safe area.
all was good.
10.0
exceptional place . very clean .
7.0
New and modern room, smart TV, quite good Wi-Fi, quiet neighbourhood but not far from the centre
There was no table in the room. When asked for some furniture, the man from the staff brought a chair but said that he thinks 'they' will not allow him to move the table to our room from another even though it was empty.
There was supposed to be a fridge in our room, but it was missing - we used the common one, so not the end of the world, though.
The common kitchen is very badly located (in a passage), and even though there was space for a table to sit at, there wasn't one.
The laundry service in the hotel was 3x more expensive than in a place nearby.
9.0
Spotless, quiet location but close to the centre. Nice breakfast for small additional cost (10,000 COP$)
N/A
FAQs
How much does this hotel cost compared to others in Santa Marta?
The average price for a rental in Santa Marta is $62 per night. This rental is $15 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Sierra Nevada. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Sierra Nevada pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Sierra Nevada?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and laundry.
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