Empress Heights - Southampton Festive Family Escape

Bed, Kitchen or kitchenette, Bedroom, kitchen, kitchen
Empress Heights - Southampton Festive Family Escape Apartment in Southampton
Empress Heights - Southampton Festive Family Escape Apartment in Southampton
Empress Heights - Southampton Festive Family Escape Apartment in Southampton
Empress Heights - Southampton Festive Family Escape Apartment in Southampton
7.8
Outstanding(38 Reviews)

Apartment in Southampton

Reasons to book

Includes essentialsKitchen or Kitchenette, Internet / Wifi, Balcony or Patio and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this apartment rental

Located within 700 metres of Southampton Cruise Terminal and 1.3 km of Southampton Guildhall in the centre of Southampton, Empress Heights - Southampton Festive Family Escape provides accommodation with free WiFi and seating area.

Amenities

Kitchen or Kitchenette
Internet / Wifi
Balcony or Patio
Dishwasher
TV
Wheelchair accessible
Family friendly

Map of Southampton

Available Rooms

Apartment

1 Sofa • 1 King • 2 Single • 861 ft²

Sleeps 6
+
You'll be directed to Booking.com for availability & pricing

Two-Bedroom Apartment

1 Double • 1 Double • 753 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing

Deluxe Apartment

2 Single • 1 Queen • 861 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
booking logo

Reviews

7.8
Outstanding(38 Reviews)
100% verified reviews
9.0
Feb 2023
Superb
Great location with everything close by. Good communication with owners. Easy walk to city center, shops, pubs, museums, buses etc.
9.0
Nov 2022
NIce relaxing break (and the football team won!)
Good place to stay - i was at atlantic mansions. 10 minutes from the football ground and 20 minute walk to town. Nice apartment with good facilities. Parking outside on street or nearby student place if you book it!
1.0
Oct 2022
Absolutely miserable and I would not recommend that anyone uses this facility in its current state
We were looking for an apartment for 2 days prior to going on a cruise so on that criteria only it was OK , but as I have indicated this apartment should not have been let given the works in the building
The honest position of the landlord would have been to contact me in advance and advise that the apartment was undergoing major construction work and offered our money back . We had to buy washing cloths and had to contact the landlord and ask for shower gel, soap etc The whole building was covered in scaffolding and tarpaulin , the view from the window was scaffolding and the entry thorough a works area . We paid £341.00 for 2 nights clearly the landlord thought well why not make a bit extra when he knew he should have closed the facility .
10.0
Aug 2022
Exceptional
Very well equipped and comfortably decorated apartment. Washing machine with tumble dryer combo is very useful.
Pity about the building work to the exterior of the building. We were warned though.
9.0
Aug 2022
very nice apartment
location and clean
9.0
Aug 2022
Excellent. A very good quality apartment that has plenty of space and facilities.
The information provided about getting into the property is rather confusing and should be updated.
7.0
Jul 2022
Great location and a very well-kept property. Recommend this place.
The place was well-prepared and everything was clean when we arrived. The location is also strategic and very near the city centre.
We had some minor trouble finding the exact building as Google map indicated a different location (opposite the right building). We also had to pay for the parking. The hot water for shower seems to have a limit in the morning.
1.0
May 2022
Absolutely appalling management by Smart Apartments and also badly managed by Booking.com
Absolutely nothing, it's a disaster !!
Everything - I made a booking with Smart Apartments which turned out to be not very smart at all. I had booked a weekend stay at Empress Heights, College Street, Southampton, SO14 3EJ from 13 May - 15 May, at a cost of £383. I was then offered an “upgrade” which I accepted but when we arrived, I was disgusted to find the apartment was located at a completely different address of Atlantic Mansions, Albert Road South, SO14 3FR. There were no cars on the street and it just looked like a complete dump. We are pensioners in our early 70’s and we had hoped to walk around the area, go for a meal and then walk back again. We did not think it would be safe and I certainly wasn’t happy taking my wife to such a place. While unloading the car, young people, students were entering and leaving the building and we realised the building is student rented accommodation. The lobby area was dingy, dirty and smelt damp and we decided this property was certainly not worth the cost of £192 per night that we had been charged. We were not prepared to stay in this place and we managed to find alternative accommodation elsewhere. I have asked for a refund but of course heard nothing from the people who call themselves Smart Apartments.

FAQs

How much does this apartment cost compared to others in Southampton?

The average price for a rental in Southampton is $200 per night. This rental is $5 above the average.

Is parking included with this apartment?

Parking is not specified as an available amenity at Empress Heights - Southampton Festive Family Escape. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

We didn’t find pool listed as an amenity for this apartment. It may be worth double checking if a pool is important for your stay.

Is Empress Heights - Southampton Festive Family Escape pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Empress Heights - Southampton Festive Family Escape?

We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, balcony or patio, dishwasher, and tv.

Explore similar vacation rentals in Southampton

Explore all rentals in Southampton

Southampton travel inspiration

Read our blog