Genesis Apartments by Gold Coast Premium
3.5
Average(455 Reviews)Apartment hotel in Surfers Paradise Boulevard
2 single beds, 1 queen bed
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this apartment hotel
Located in the heart of Surfers Paradise, Genesis Apartments by Gold Coast Premium boasts self-contained accommodation with a large private balcony. Many apartments also have beach views.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Dishwasher
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Surfers Paradise Boulevard
Available Rooms
2 Single • 1 Queen • 1485 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 2 Single • 2 Single • 1786 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Double • 2 Single • 2 Single • 1786 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
2 Single • 1 Double • 1 Double • 1786 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Queen • 1 Queen • 1485 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(455 Reviews)100% verified reviews
3.5
The location was quite good. Very close to the beach and all the amenities.
The room does not reflect what is showing on booking.com! So anyone who wants to book, please lower the expectation because it is so different. My little boy, who is 3 doesn't have any duvet OR blanket for the first night, so we had to head out to Coles to buy him one because this was not provided. Only a fitting sheet was found on the bed, which was not enough, unbelievable service. This is winter, not summer. Even though the Gold Coast is quite warm during the day, but is only 10 degrees during the night! I think providing essential needs for customers is a basic service that should be provided.
3.5
Location was good to access public transport, beach and shopping.
Apartment was spacious
Colin, at reception, was very friendly and quick to respond to our requests.
The three bedroom apartment could use some upgrading. Curtains to be added in one bedroom, plumbing needs attention and some more bedding in all rooms for the colder nights in July!
The games room was disappointing as we were expected to put coins into the pool table to use it... however we only received two balls for $2.00!
Pool was great but perhaps a little heavy on chlorine.
3.5
Pool was great and location was handy. Super friendly staff.
Apartment need update, grubby and floor quite dirty.
3.5
huge apartment, very clean and tidy and very friendly staff.
A couple of things missing from the apartment and a couple of things required maintenance.
booking.com site said check out was 12pm, but was actually 10am.
3.5
Location excellent. That’s it.
Broken door locks
Uplifting dirty carpet
Mould in the washing machine
Broken front door hinge
Broken tiles
Unable to open balcony sliding door
Stained dirty dining chairs
No security screens on windows to stop toddlers
Minimal crockery - not enough for a family
Broken lamp in one bedroom
Fan broken in other
Bedroom door locks from inside but no key to open from outside.
Couldn’t vacuum as it had no head.
Laminate peeling of kitchen cupboards
Mould in the bathroom.
3.5
The rooms were big and on the higher floor the view was amazing. it was well positioned close to shops and restaurants.
The units are tired and old. The cleanliness was not great with things spilled and not wiped up on the lounge, stains on the blankets in the beds and sticky floors in the kitchen.
I had friends staying in a different room that was meant to be a 2 bedroom but it was not a bedroom just a partial wall with a bunk bed.
3.5
Good location and friendly staff. Parking underneath is great, and the rooms are a generous size.
This is the second time we have stayed here, By coincidence, We ended up getting the same apartment as our last visit. The room we were staying in is good but is getting a bit old. The main doors to the balcony don't open properly & most of the windows don't shut properly either, which means a lot of noise comes through. Also, it was missing some basic things like iron & ironing board this time around. If i visit the Gold Coast again, I'll give it another look. However, it does need some TLC.
3.5
Great location
3.5
Close to city centre
Only given 1 key to the door
Despite asking several times for another key.
It made it difficult to access the apartment
3.5
location was excellent, pool area was clean and more than enough lounges. lounge dining kitchen outstanding for space and views.
The unit needs some maintenance on small issues, there was a pool of water in the laundry when we arrived, door handles didnt work or fell off, a dining room chair was broken and unsafe. Needs a lick of paint to freshen up and 3ply toilet paper please. Also more blankets are needed.
3.5
Location, two clean pools and spa with one heated.
We booked well in advance and were very excited about checking in here to kick off our 3 week QLD Holiday.
The apartment we were allocated was asvertised as two bedrooms, suitable for family of 4. Apartment number 2 was old, filthy carpet, decrepit couch amongst other things. The bedding comprised of a small double bed and a portable bunk. I was so disappointed I cried!
I made a complaint to Booking.com and after one conversation with the manager they told us there was nothing they could do. My husband and I approached the manager who was not supportive at all saying things like "my hands are tied" & "the dirty apartment is just an oversight". He also admitted that he wouldn't stay in that apartment and nearly every other guest who has checked in there has complained. No refund, no upgrade was offered. After a robust discussion we asked if there were other apartments we could move to and we'd pay extra.
Thankfully we moved to Apt 13 which was lovely.
If you book here make sure you request photos of the actual apartment you'll be staying in.
This manager was the most unhospitable hospitality worker I've ever met!
3.5
location
air cond did not work. carpet was filthy, windows broken, bins stunk, balcony doors do not slide need wheels replaced. cupboard doors do not stay closed. blankets stunk beds comfy but pillows were poor quality would have expected better standard for amount we paid
3.5
Quality, setup and space of apartment. Very comfortable.
No quilt on bed?
TV reception poor.
Couldn't connect to speaker.
3.5
Location was good
I got bitten by bed bugs while staying there place needs to be fumigated and the place wasnt very clean like someone hadnt stayed there in a while was very dusty. Was not overly Happy with my stay there didn't enjoy it.
The hot water in the showers was also luke warm not hot at all
3.5
View was great rooms etc were a good size
Bed mattress light over bathroom sink not working
3.5
good location, right near the beach
pool was nice
air con was good
Apartment was NOT CLEANED
dirty dishes in the cupboard
fridge was dirty from previous guests
broken doors to balcony
stove top broken
dirty bathroom (toilet was NOT cleaned before my arrival)
kitchen tap was leaky
bugs in the dishwasher
tv audio kept cutting out
3.5
The location, pool, size of appartment.
It wasn’t clean
3.5
the friendly receptionist
Broken curtain on arrival so looks like nothing gets fixed before the next lot comes in. We didn’t close curtains at night as we didn’t want to make it worse. broken drawers and broken fan and light remote. No switches to turn on lights in two rooms.
Not sure how often the cleaners go around but the fridge had mould in it, it was DIGUSTING we had to clean the fridge before we put our food in there, we find a used blue mask on the couch when we entered in the room and that is not on and gross, and the smell from the cupboards in the kitchen was not pleasant every time we open them up.
I have taken photos when we entered the property and photos when we left.
The photos I took before we left compare to the photos I took when we entered the property it’s like we have made the property look much more cleaner than what it looked like when we came in on the first day.
3.5
Manager did his best to sort out a unpleasant situation.Location good for what we needed.
Disaster 3 bedroom apartment not cleaned after previous guests, dirty towels,dirty unmade beds, dirty water still in bathtub, no toilet paper or new starter pack the list goes on. Our parking spot number didnt seem to exist, ended up in 2 2 bedroom apartments on different floors. Totally exhuasted splitting up food between family members, elderly dad, young granddaughter, husband with health problems not good enough.$600 wasted.
3.5
Nice close to beach and entertainment
Not very clean
No toilet paper
No cleaning products for kitchen
Clothes dryer broken
Table and chairs don't match
3.5
all
nothing
3.5
only location was great
most important do not trust the fake pictures they belong to one of units which is renovated you never get that unit with this price !!!!
mis advertised.
No Hair dryer
No Bath towels !!!!!
toilet paper one roll for one week!!
Left over butter Expired milk in the fridge on arrival!
Rotten fruits was left in cabinet !
Broken dishes in the kitchen
Pot with no leads
No extra pillows or sheets
Old blankets
Light with remotes but remote wasn’t working no battery
Leaking shower head in the bathroom one week I was waiting and never got fixed.
3.5
Pool was fantastic, and washing facilities
Lots of bugs
Stains on rugs
Curtains dirty and some missing
Not overly clean
3.5
Its location
It was dirty.
Furniture was broken
No blankets on beds
Sinks were blocked
Toilet didnt flush properly
Property manager wasnt helpful
FAQs
How much does this apartment hotel cost compared to others in Surfers Paradise Boulevard?
The average price for a rental in Surfers Paradise Boulevard is $251 per night. This rental is $2 less expensive than the average.
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Genesis Apartments by Gold Coast Premium. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at Genesis Apartments by Gold Coast Premium. Enjoy the water!
Is Genesis Apartments by Gold Coast Premium pet friendly?
Unfortunately, this apartment hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Genesis Apartments by Gold Coast Premium?
We found 16 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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