Emporio Mazatlan

TV and multimedia, Coffee/tea facilities, Bedroom

View (from property/room), Balcony/Terrace, Bedroom, Sea view

7.9 / 10.0

Outstanding(1,699 Ratings)

Hotel in Mazatlan

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Only a short distance from the historic center of Mazatlan and the international airport, this beachfront hotel provides guests with exceptional accommodations in a beautiful tropical environment.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Map of Mazatlan

Nearby attractions

Malecón de Mazatlán

5.3 mi

Maritime Navigation Lighthouse

Available Rooms

2 Double • 269 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 688 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 688 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

$$$$

Emporio Mazatlan

$$$$

7.9 / 10.0

Outstanding(1,699 Ratings)

Hotel in Mazatlan

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

About this hotel

Only a short distance from the historic center of Mazatlan and the international airport, this beachfront hotel provides guests with exceptional accommodations in a beautiful tropical environment.

Amenities

Pool

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Map of Mazatlan

Nearby attractions

Malecón de Mazatlán

5.3 mi

Maritime Navigation Lighthouse

Available Rooms

2 Double • 269 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 678 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Double • 688 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Double • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 688 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.9 / 10.0

Outstanding(1,699 Ratings)

100% verified reviews

8.0 / 10.0

Oct 2024

No lo recomiendo apenas que sea una urgencia

El bufet

El aire condicionado del cuarto con fallas, además el área de restaurante malo, solicite factura y jamás se me realizo

10.0 / 10.0

Oct 2024

Excelente servicio

La atención del personal

Todo estuvo bien

10.0 / 10.0

Oct 2024

vacacion en Mazatlán

el hotel es hermoso, las instalaciones limpias, super ordenado, el personal amable en todo momento

la puerta de acceso a la habitación costaba un poco de trabajo abrir

8.0 / 10.0

Oct 2024

En general bien

El desayuno es riquísimo, muy variado, de los más ricos qué he probado, es un hotel cómodo, muy bien ubicado

Solamente te respetan el paquete de desayuno si haces en línea la reservación, no hubo disponibilidad todos los días que necesitaba, en caso de querer reservar más días directamente en el hotel se elevaba mucho el precio (sin incluir desayuno), las habitaciones se ven un poco viejitas, pero para solo dormir están bien.

10.0 / 10.0

Oct 2024

Muy cómodo

La ubicación y las áreas comunes

Que no ay servicio de alimentos a la habitación

8.0 / 10.0

May 2024

Regular

Habitaciones muy amplias

Está en remodelación y el elevador no se puede usar. Contan por usar unas camas en la alberca o en la playa, el precio es muy elevado.

10.0 / 10.0

Mar 2024

Excelente

La ubicación

El ruido que había en las noches y el sonido de un taladro

8.0 / 10.0

Sep 2023

It’s okay.

Good location, access to the beach, good food.

It’s old. Insects go inside room. Shower door was not closed and water go out getting flood in the bathroom. Kind of noise.

6.0 / 10.0

Aug 2023

would return only if no other option is available

it was near beach, pool is okay and so are the mattresses of the bedrooms

they charged me over thousand pesos extra than the amount that was booked for, at the restaurant I was waiting for over 15 minutes and no one reached to take our order or even give us a menu, service was kinda bad also parking lot at hotel is quite small, you have to go across the street (where cars doesn’t slow down at all) to park your car (they do offer valet)

1.0 / 10.0

Jul 2023

It was okay it could’ve been better

The only good this is the pool. But the service is expensive. The staff is welcoming tho.

The rooms need work done, it needs to be more clean.

1.0 / 10.0

Jul 2023

Terrible experience that ruined my vacation almost everyday.

Horrible experience all the way around from rude staff to dirty and dangerous (wires with tape in restroom). Stay away.

Room, staff was horrific, and hands down the worst housekeeping services.

10.0 / 10.0

Jun 2023

Confortable

Room, Atmosphere , friendly

1.0 / 10.0

Jun 2023

terrible

pool

there was poop on the men’s restroom floor, we let the staff know and 30 minutes went by and it was still there. the ceiling light fell on my brother and hit him pretty hard on the head. I had my 7 year old daughter who took a shower minutes before I can just imagine what would’ve happened if it would’ve fallen on my daughters head. to top it off staff was not helpful with the way they handled the situation. Sarahi front desk clerk laughed when we told her it fell on his head. that is terrible terrible experience, price isn’t so cheap for an experience like this!!!! do not recommend no wonder the rating isn’t even 4 stars!

6.0 / 10.0

Jun 2023

Once renovations are complete, this place will be very nice again.

Location is amazing. Beautiful beachside and pool. Rooms are large and comfortable. Food at the restaurant is of very good quality.

Unfortunately major renovations are underway on about 1/4 of the property, so the hotel was very noisy with power tools and hammering going on every day from about 8am until 7pm. And this construction created a great amount of dust in the air and on the floors. Due to this construction, some of the corridors were closed, so getting to my room required taking a complicated route that is typically used only by hotel staff, and required carrying suitcases up and down a number of small staircases.

3.0 / 10.0

Jun 2023

Service was good but room was beat up

we got the old rooms, room was flooded when we got there from AC and safe was broken.. looked like an old beat up room. Hair dryer holder broke, Mirror broke and was just beat up

room was old looking

9.0 / 10.0

Jun 2023

great location , it’s next to the Malecón and several other restaurants and clubs they are all walking distance from the

I love the location it’s very close to everything

I really believe that it needs to be renovated, the pool and the rooms need a little more help , other than that we like staying here it is our second time , I do recommend it.

10.0 / 10.0

May 2023

we will definitely be back

the location was the best

the beds could be a little better

9.0 / 10.0

May 2023

Descanso y Tranquilidad

Ubication

Piscina

9.0 / 10.0

Mar 2023

The staff were very attentive to my needs, I would recommend to all, location is perfect.

Everything about the hotel referral

The restroom was not clean at all, there was toothpaste on the faucet and mirror

3.0 / 10.0

Mar 2023

Poor

The location

It wasn't clean at all missing bathroom door a lamp wasn't working the beds to small the drinks were terrible and expensive and I got the worse room next to the ones under remodeling lost of noise without warning.

4.0 / 10.0

Mar 2023

not satisfied

the Pool

1st the lobby restroom did have hand soap, 2nd day told the staff member and till the day I left they never provided some- room shower was with a bunch of hair , left the facility and it was still there, was making a coffee and a cockroach pass by, the sink was always with hair, they didn’t sweatpants the room, didn’t change take out the pouch of coffee out of the coffee machine- the water temperature of the jacuzzi was warm I ask they didn’t do nothing about it, just one side of the jacuzzi work - never coming back- will tell all my friends relatives not to go there

3.0 / 10.0

Dec 2022

We will never ever stay there again

I might say that the rooms are clean. Then, ONLY AT THE RESTAURANT: the breakfast buffet is very good, the staff, service and atmosphere there is pleasant.

To start with, do not trust the photos published of the hotel. they are all photoshopped. Besides, if you are searching for a room where to relax, this is not the place. they have all kind of extremely noisy private events from mid afternoon to late night (all week long) and there is not place to hide from the uncontrable decibeles produced. Also the maintenance of the place is behind its needs and the staff is not responsive, not following up claims. We had to wait more than half an hour to get our room door opened to let us in, as the battery of the lock stopped working. Then they told us that it will be repaired asap while we were at the pool and… 3 hours later it remained the same, making us to loose more time of our short holiday while the staff figured out how to change a battery. I have never given such a bad opinion, but believe me, the administration has to fic a lot of issues to make it comfortable to stay.

4.0 / 10.0

Dec 2022

Disappointing

Location was amazing! The beach is steps away from the property and everything is so close by.

The rooms and the staff were not the best. We had issues with our first room which had a huge water leak. They told us there were no more rooms available so we had to wait for them to clean it up. We waited over an hour just for them to tell us there actually is a different room they can move us to. Two nights later, the AC unit from that room started leaking water, too, at 1am. Such a mess.

10.0 / 10.0

Dec 2022

great location comfortable beds and clean rooms

great location walking distance from Malecón and many restaurants around beach access

I think it needs to be renovated

8.0 / 10.0

Nov 2022

Very good

Cleanliness was important to staff. They were always attentive to anything we needed in our rooms.

The furniture was old, some of the drawers were unusable due to them falling off the rails when opened.

9.0 / 10.0

Nov 2022

very relaxing and enjoyable. I will return

great location and helpful staff. complimentary breakfast was great!

hot tub could be kept cleaner

4.0 / 10.0

Nov 2022

the hot tub and pool didn’t work and a Versace perfume was stolen

location

the cansón beds weren’t clean, the pool with chairs didn’t work and the jacuzzi was cold

FAQs

How much does this hotel cost compared to others in Mazatlan?

The average price for a rental in Mazatlan is $190 per night. This rental is $76 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Emporio Mazatlan. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Emporio Mazatlan. Enjoy the water!

Is Emporio Mazatlan pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Emporio Mazatlan?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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Emporio Mazatlan

Hotel in Mazatlan

Reasons to book

About this hotel

Amenities

Map of Mazatlan

Nearby attractions

Available Rooms

Emporio Mazatlan

Hotel in Mazatlan

Reasons to book

About this hotel

Amenities

Map of Mazatlan

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Mazatlan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Emporio Mazatlan pet friendly?

What amenities are available at Emporio Mazatlan?

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