Mercure Sydney
Hotel in Surry Hills
4-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Refurbished in 2021, Mercure Sydney offers contemporary, spacious and light-filled rooms with renovated bathrooms, bedside USB ports, rain showers and a dedicated work space. Some rooms feature city views or a balcony.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Surry Hills
Available Rooms
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 365 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
5.0
Location and the room
Room wasn’t cleaned properly and dirty sheets were remade instead of changed
4.5
Breakfast wonderful and location just right.
Pool and sauna area looked very tired and unloved so didn't use it.
3.0
Location was good for a meet-up with a tour group. The hotel is in the Haymarket area in Sydney and the Light Rail lets you off about a block away. The Great Southern Hotel was right at the stop, and the Mercer was a block or two up the street. The Great Southern was fully booked, so the Mercer was a good alternative. Convenient store inside the hotel has long hours. There is a bar with a decent menu. I had BBQ chicken wings and they were good.
The room looked like it should smell, but didn't. Even with a window, it didn't feel like enough light with dark interior colors. I had to go to the front desk for new batteries for the TV remote. The hall to get to my room was a little confusing to get to having two different halls that led to it. When booking, it seemed like the prices changed more than once,
4.0
good for family stay
3.5
Breakfast good
Bed comfy
Pillow choice
Hair and dental floss on bathroom floor when arrived.
No toilet brush.
Did not know how to change heat/cool.
4.0
Location is great, close to light rail
And central station, good food stores close by and friendly
Environment.
Most of all was location followed by value for money, buffet breakfast was pretty good too.
5.0
everything
nothing
5.0
Everything
Nothing
5.0
Close to Central a bonus.
3.5
At the centre of CBD
The hotel is pretty old and it needs some renovating
5.0
Easy check in and out! Parking on property with ease and leaving. Room was Lovley even had different colour mood lights which kids loved! Was super easy to get to the trains and food around.
4.0
Access to Central Station
Good breakfast
Expensive
3.0
It had a nice view and cool lights.
In my cup I found like white dried stuff.
4.0
L’emplacement est parfait même si à l’extrémité du CBD. Il est au pied de transport en commun. L’accueil est très bon et chaleureux. Chambre spacieuse et propre. Literie confortable
La piscine et salle de sport très petit. Assez mal insonorisé on entend la douche de ceux du dessus. Le prix est un peu élevé surtout qu’il n’est pas indiqué que le parking est à payer : 200 dollars pour 4 jours…
4.5
Close to transport easy access
3.5
Clean, great location for light railway, trains and hop on and off bus.
To be fair it's a good price.
Pool was cold. Pool area and changing rooms were freezing. There's openings in the changing room which have no glass in as the temperature was 14 the air was cold.
We only used the pool once due to this.
Only one towel provided and despite asking for another one I didn't get it
One pillow only too which was as.flat as a pancake. Asked for a further one but completely forgotten about/lost in translation.
It's probably the same level as a premier inn.
4.0
I used to like Everything about this hotel, but now, is become more pricey & the internet and parking, is free. But now we have to pay for parking, and internet is only complimentary for limited time.
the internet and parking, is not free. we have to pay for parking, and internet is only complimentary for limited time.
3.5
location, breakfast dining room
The place needs an update of new carpet and paint job is looking tired
4.5
Great location. Good views.
Windows were dirty but seeing the difficulties in cleaning the outside, understandable
3.5
close to central station, hotel room was comfy tho there was a distinct smell of body odor in the room when we entered which was unpleasant.
the small of the room and it was very busy so felt rushed
3.5
Bon emplacement proche des transports en commun, bon petit déjeuner, personnel serviable
Piscine froide, fenêtre qui ne peut pas s ouvrir, menage approximatif
4.5
Pre-check-in made our arrival simple and quick.
4.0
Comfortable and clean rooms. A great bed & good size pillows for mine. They are usually too big & fluffy for me, but these were great. Plenty of room. A Comfortable Lounge Chair with a footrest, a table with 2 chairs (not always the case in many places I have stayed). A great view.
I had to check out for a day, to visit family in Penrith for the night. I am to check back in for the next night. The Concierge was gracious enough to allow me to leave two bags for safe keeping, until my return.
This was extremely helpful to me.
Thank you.
The glass screen in the shower could be a little longer, to prevent water spraying onto the floor.
I had a meal in the bar just off the foyer. I ordered a Chicken Caesar Salad, but got a Chicken Schnitzel and chips. I didn't comment as the chicken looked great, and it really was. Not on my Dietitian's list of things I should eat, but I indulged anyway.
1.0
Location
Pool
Didn’t provide plant based milk as requested and agreed to by Mercure
Dusty room
Glass door on bathroom
5.0
Location
Nothing
5.0
Room was excellent, breakfast was delicious and the location was perfect for taking the train to other parts of the city.
Pillow service phone was never answered throughout my entire stay.
3.0
Location
Food was poor mould in the shower
4.5
Central and with all amenities
No lift access to pool
4.5
Fantastic location and pleasant rooms !!!
Staff were always really busy
5.0
Die zentrale Lage, von hier war alles mit kurzen Wegen verbunden: Busse, U-Bahnen Straßenbahnen und Züge.
Auch das Frühstück war sehr reichhaltig und damit sehr gut. Wir hatten ein Eckzimmer Deluxe Kingsize, mit tollem Ausblick auf die Stadt.
4.0
Location was good, central to all we wanted to see and do.
It was all fine
4.5
Great location
2.5
Was ok
Location
5.0
Central to everything
Nothing
4.5
The gentleman who checked us in was very friendly and helpful in answering our questions .
N/a
1.5
Location
1) Not able to log in to Netflix in room tv which is quite a basic service now provided in most hotels
2) pool is super small, not heated
3) carpark was too dark and scary , and there was a big spider on my car window when I returned
4.0
Good location - well maintained - friendly staff
Very expensive breakfast
5.0
perfect location
nothing
5.0
Location and food options. Luggage storage. Staff very accommodating.
The shower drains and corner of shower not clean.
4.0
Breakfast buffet was amazing. They catered for a wide variety of appetites and all the food was fresh, cooked to perfection and delicious. Staff were all friendly and helpful.
I would have preferred two single bed for the children but their four berth rooms were all two doubles. It’s also a bit further from the CBD than I realised.
FAQs
How much does this hotel cost compared to others in Surry Hills?
The average price for a rental in Surry Hills is $149 per night. This rental is $49 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mercure Sydney. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Mercure Sydney. Enjoy the water!
Is Mercure Sydney pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Mercure Sydney?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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