Palmbeach Resort & Spa Mactan, Cebu
3.5
Average(158 Reviews)Resort in Lapu-Lapu City
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this resort
Palm Beach Resort and Spa is a beachfront property located in Punta Engaño, Mactan, Cebu. It offers rooms with free Wi-Fi, access to the beach and an outdoor swimming pool and a spa.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Lapu-Lapu City
Available Rooms
1 Queen • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen • 624 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.5
Average(158 Reviews)100% verified reviews
3.5
Clean staff was excellent
No hot water after paying 8200 pesos per night
Food in the restaurant was terrible
3.5
Hôtel médiocre très mal placé
Petit déjeuner nul , hôtel très mal placé rue impraticable
3.5
Clean room & spacious.Quiet place .
Delivered breakfast at the room. Good service.
Small room table.
3.5
The family is big enough for the entire family and the bed is big..
Except the fridge shocking very small for the size of the room..
3.5
The family room is big enough for my family..
The fridge is too small for the family room
3.5
The location is great. There are a lot of water sport activities that are close by to do.
There was no water at some point to shower. We also had issues with the Wi-Fi.
3.5
The location is far from the city very isolated .
The rooms were like a small apartment that was converted to hotel rooms .
Dark hallway in the entrance .
Flies everywhere .
Big property need an upgrade .
Need to modernize that utilities and facilities .
Lot pf stairs to get to the view that is in the photo ( ad photo )
Rooms were located in the long hallway like a dormitory .
Not a family friendly place especially if you have an elderly parent ,
Beach was rocky ,
The pool was cloudy .
Suggestion :
Upgrade the hallway in the main floor , lots of lighting ,
Open up the space in the hallway .
Kitchen or restaurant need yoat upgrade .
Utilities and amnesties need an upgrade ,
3.5
Comfortable bed compared to other stays in the Philippines.
Convenient 7/11 opposite the hotel.
Staff were helpful with room issues.
English Breakfast was poor. No baked beans as advertised. Scrambled eggs were gritty.Never had English breakfast again,
Club sandwich was basically fried egg, with fried ham and cucumber. Very poor compared with places.
Toilet got blocked twice on our stay. Faucet bidet didn't work, had to be changed.
Airtcon froze up and had to be replaced.
Final day elevator broke, we were on the 4th floor, very inconvenient with baggage, my 3yr old son and my 78yr old mother in law.
Furniture was dated but ok
3.5
We were initially placed in a room with an extra bed which made the room feel dense, we brought this up to the front desk's attention and they moved us to another room. The room is spacious, nice view of greens and the ocean, comfortable bed, quite room, working cable TV, and AC. We stayed during the weekdays so there were fewer guests. The staff were friendly and polite.
The breakfast food choices were limited to a checklist, due to fewer guests during the weekdays which was not communicated to us in advance. When we booked the room, it stated the breakfast was buffet, so we thought the price was worth it. Had we known, we could have chosen a different hotel/resort. The Filipino breakfast offerings were acceptable, however, the American and English could be improved by a lot especially the bread. We didn't like the canned fruits served, so we went to a nearby market to get fresh fruits ourselves and it didn't cost a dime to get bananas, buko, and seasonal fruits like papaya. Some information in the listing is outdated like the spa and massage which was inoperational, not sure how long it has been. Lastly, going to the swimming pool/beach area was kind of troublesome.
3.5
When I arrived at past 12Midnight due to delayed Flight then the lady counter gave me the Key of my Roon in 4th Floor when I reach the Area the Lobby is dark No Light the When I open my Room all were Switch off No Lights, Aircondition etc.
Then I tried to call the receptionist but no answer. Then I went to inform her what happen to my room and lobby is Dark then she followed me to verify then she found out that the Main Switch was Off that's the reason the Room was very Hot.
And only that time the Air-condition was Switch on and It cannot cooldown the Room because its and old window type and does not install directly to the Bed so if you will lay down in my Bed No Air-condition that you can feel comfortable.
What I did was since there was a small Sofa directly to the AC since I was very tired I laydown to that sofa so I could fell asleep the Coll air wind from the AC.
The as a result the following morning what I got were headache and body pain when was so disgusting that I have paid expensive Room and in return make me Uncomfortable.
Not recommended for other customers.
Prio to the Arrival of the occupant since its Hot in Cebu they must switch on the Air-condition must be switch on and the lobby must be lighted.
3.5
The friendly staff
There was no shoreline for the beach. I thought otherwise as shown on tge photo ads.
3.5
friendly staff and pool was fun for the kids 🙂
booked 4 rooms, rooms we’re pretty clean but the floors in room was dusty
3.5
Value for your money, nice place to stay with family.
3.5
The professionalism of the staff, the rooms are very clean
Everything the three pools, the food and the staff
3.5
I like the pool and that it was near the water
3.5
nice...relaxing..view is okay especially the pool or beach view... my kid was very happy... huge room with sofa..the whole day stay is worth it.staffs are very accomodating...
3.5
very spacious room and very clean.
staff were very helpful
Breqkfast below average. Nor many options, and mostly the same menu everyday.
3.5
it was clean and nice. staff was nice and accommodating.
No hot water in our room. wasn’t the best location for vacationing. if you have a reason to be in the area it would be a good place to stay.
3.5
The main staff here is great. The restaurant here is also very nice. Great staff there also. The access to pools is a little steep for handicap but pools were nice n clean also.
The food portion is nice size for money.
Well. Had some room issues on check in thar was hard to fix through booking because the manager is bullhead and described room wrong
Which has since been fixed. But he wanted me pay walking upgrade price instead of the price on booking.com. if it wasn't for their nonsense it would been totally enjoyable.
1 more thing though. The check in area had no fan or ac running. I know it's Philippines but have some air flow. Gees
Beach access. I don't know where beach went. But during the day the tide seem to be up on steps directly to water. Not sure if certain part of year u can see beach. I did not.
3.5
the resort is exactly diff in the photos posted. the toilet is clogged. the shower bulb is dirty.
3.5
Location--it was okay
Parking area was congested with unnecssary stuff. Staff was limited. When we arrived,there was a company party & left over food was left near the plants and some bottles..no staff was in the area esp pool area. Breakfast--so,so..pool--it seems that there was a lot of chlorine applied
3.5
staff friendly
long waiting for food
3.5
Very accomodating staff, nice place and spacious rooms.
None
3.5
The swimming pool and the ocean view
The beach needs to be cleaned
3.5
very accomodatinh and friendly staff
3.5
The breakfast was not so good.
Breakfast and cold pizza in the afternoon, take to Long time too. Waiting 45 min and than got cold pizza its not good enough.
3.5
The breakfast food was not good and day use food was not ok .
I ate half cooked chiken.
3.5
The bill from booking.com did not reflect when we arrived at the resort. Booking.com was 2.6k while at the resort we were asked for 3.6k.
3.5
The staff, ambiance, rooms and cleanliness
Overall, our experience was good only not the stairs going to the pool a d beach is quite tiring for my senior citizen mother who really like swimming in the beach. It's much better if they have elevator down to the basement leading to tbe amenities 🥰
And also i didnt find a garbage bins in the pool and beach premises.
FAQs
How much does this resort cost compared to others in Lapu-Lapu City?
The average price for a rental in Lapu-Lapu City is $60 per night. This rental is $47 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Palmbeach Resort & Spa Mactan, Cebu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Palmbeach Resort & Spa Mactan, Cebu. Enjoy the water!
Is Palmbeach Resort & Spa Mactan, Cebu pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Palmbeach Resort & Spa Mactan, Cebu?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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