Emara Ole-Sereni-Nairobi Park View
4.1
Excellent(298 Reviews)Hotel in Nairobi
5-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Located in Nairobi and with Kenyatta International Conference Centre reachable within 6.1 km, Emara Ole-Sereni-Nairobi Park View provides concierge services, allergy-free rooms, a shared lounge, free WiFi and a restaurant.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Nairobi
Available Rooms
1 King or 2 Single • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 452 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.1
Excellent(298 Reviews)100% verified reviews
4.1
Services
La vue
4.1
El personal es muy amable. El sitio está bastante alejado de todo. Está frente a un parque natural en el que se ven animales salvajes frecuentemente si desayunas en la terraza del restaurante. La comida es muy buena. El desayuno, excelente.
Está rodeado de carreteras muy concurridas, con lo cual la habitación es bastante ruidosa, incluso en el sexto piso.
Las almohadas son muy duras. Solo una es apropiada. Al menos para mí.
Deberían tener la política de no cambiar las toallas todos los días, a menos que se pida. Yo les pedí que no me las cambiaran, pero no hubo manera.
4.1
Clean, near the airport, near the park, helpful staff at check in.
Check out took longer than necessary. A dinner cost was wrongly charged to my account and the check-out staff insisted that the expense was to my room even though I did not incur it (dining fee from Acacia Restaurant). The staff made me wait a long time while sorting their mistake. This was unpleasant because the staff should have sorted out this problem without inconveniencing me. I felt that the staff doubted my integrity even though clearly in my bill, it was not possible to have dinner in Acacia while I had also in-room dining. What made it worse was that the bill was made the day prior to my arrival in the hotel.
4.1
Location and overall feel of the hotel was very good. Staff were very friendly and helpful.
Nothing negative to say.
4.1
Modern luxury at its best. Beautiful, pristine rooms w/ high ceilings, hardwood floors, and crisp linens. Friendly, professional staff. The hotel in and of itself is an experience — we were blown away. Highly recommended.
Nothing.
4.1
Nice rooms and the roof top pool with sunbeds. Loved the view of the national park!
Really expensive for the overall product. Not really value for money.
Cocktails were expensive but among the worst we have had, which shocked us as it is such an exclusive hotel and bar.
Service was really slow at times and it was as if everything was a hassle for the staff. When we asked for pool towels they proceeded to say the pool was closed mid-day as they couldn’t bother bringing the towels. However, one staff member warmed up and was really helpful. But they always had to ask someone if the items on the menu could be made, we could not put the bill on our room etc. We felt like we bothered them all the time.
Overpriced dinner buffet.
4.1
Great views over Nairobi National Park
4.1
Smooth check in and I was able to get into my room my earlier than normal.
surrounding neighborhood.
4.1
The restaurant in level 3 was great, the view was the best thing about the hotel.
Rooms could have been more clean when we arrived, tables in the room were dirty and when we called house keeping they said they would clean it the next day as it was the evening.
4.1
Its Exterior Was Beautiful For Kids I Would Say.
The Fact That The Rooms With Park Views Don’t All Have Balconies. We Never Saw An Animal.
4.1
Location and Facilities Great
Staff need more training on how to give A 5 star treatment to clients Comparative to other places in the world. FROM RECEPTION TO the Restaurant BREAKFAST,simply to attend to the tables, to the Skybar, You struggle to get Service.
4.1
Great location overlooking the park. Could see antelope and zebra from my bedroom. Great rooms and bars. Recommend the pizza in the old part of the hotel.
The staff didn’t seem to know about the airport lounge access offer and I had to show them on the web page. Also tried to book a full day safari which differs from the usual half day one. This seemed to confuse the staff but did get a call later in the day to confirm the booking.
4.1
The accommodation was clean. The receptionist was very welcoming. Breakfast had a variety of meals.
I had to ask for cutlery and napkin during breakfast. When asked the waitress appeared grumpy 😠 .
Lack of floor towel in the bathroom.
Being given a different room from what I had booked . ( a city view instead of a park view) ,but this was sorted immediately. It may have been a system error.
4.1
the luxury of the building, especially the lobby, the restaurant (breakfast) and the room.
towels in the swimming pool area were rare to find. we asked to the staff and they searched for like 1h until they find them. In addition, after we ordered 2 cocktails and waited like 20-30 min, we asked the staff and they realized that they forgot our drinks. After that they offered us two drinks for free.
4.1
The amazing views over the park.
Service not at 5 star level. Gym is not as advertised on the photos. It is in a crowded back room on the premises about a 15 minute walk from the hotel.
4.1
loved the ppl. They were very nice and helpful
very clean
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is $101 per night. This rental is $0 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Emara Ole-Sereni-Nairobi Park View. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Emara Ole-Sereni-Nairobi Park View. Enjoy the water!
Is Emara Ole-Sereni-Nairobi Park View pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Emara Ole-Sereni-Nairobi Park View?
We found 10 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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