Kiki Tulum

4.4 / 5.0

Excellent(105 Ratings)

Apartment in Tulum

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this apartment rental

Set in Tulum, Kiki Tulum offers accommodation with rooftop pool, free WiFi and free private parking for guests who drive. Wellness packages and a bicycle rental service are available for guests.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Garden

Family friendly

Map of Tulum

Nearby attractions

Available Rooms

1 Sofa • 1 King • 1 King • 861 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 2 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 2 Double • 861 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

$$$$

Kiki Tulum

$$$$

4.4 / 5.0

Excellent(105 Ratings)

Apartment in Tulum

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this apartment rental

Set in Tulum, Kiki Tulum offers accommodation with rooftop pool, free WiFi and free private parking for guests who drive. Wellness packages and a bicycle rental service are available for guests.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Balcony or Patio

Garden

Family friendly

Map of Tulum

Nearby attractions

Available Rooms

1 Sofa • 1 King • 1 King • 861 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 1 King • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Sofa • 2 Double • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1 Sofa • 2 Double • 861 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.4 / 5.0

Excellent(105 Ratings)

100% verified reviews

5.0 / 5.0

Aug 2024

Très bien et agréable

Nous avons pa sprint le petit déjeuner

Rien

3.5 / 5.0

Feb 2024

Quiet, relaxing, but need a car to get around

The shower, the comfy bed, parking spot at the front of the complex. How close it was by car to the beach

The ants, you definitely needed a car to get around, lack of personnel, we had to contact property manager to request extra towels,linen and shower gels and shampoos as they didn’t cater for 3 in the apartment, even though we had booked for three people. As the towels aren’t Changed everyday, there needs to be a washing machine either in the apartment or in the complex.

5.0 / 5.0

Feb 2024

Fantastyczne miejsce na pobyt z rodziną.

Apartament bardzo przestronny, każdy miał swoją przestrzeń. Basen na dachu rewelacyjny - można się było schłodzić w gorące popołudnia. Publiczny parking tuż przy drzwiach do budynku. Spokój i cisza. Bardzo blisko (samochodem) do wszystkich atrakcyjnych miejsc w Tulum.

Szklane drzwi w głównej łazience często same się otwierały (nie mają zamka) i przez to wlatywały do mieszkania komary (przydałby się zamek). Drzwi i okna słabo izolujące od hałasów na klatce schodowej i z zewnątrz. Na szczęście byliśmy chyba sami w całym budynku, ale pierwszej nocy obudziły nas odgłosy jakichś ludzi (którzy nie byli głośno - po prostu dźwięki strasznie się roznosiły po całym budynku).

4.5 / 5.0

Jan 2024

Haben eine fantastische Zeit in Tulum gehabt!

Die Lage ist top, sehr zentral zur Altstadt und zum Strand.

Es wäre wünschenswert einige Küchenutensilien in der Küche zu haben (Lappen, Geschirrtücher, Spülschwamm )

5.0 / 5.0

Sep 2023

Better than expected!

The apartment was beautiful and the staff was very helpful. Location was great, there was restaurants and artesanal stores around. The area where the apartment is located is nice and safe. We had everything we needed it for our stay.

I received the check out instructions around 2:30pm even though the check out was at 12 so we had a little bit of wait time trying to find out what to do with the key. But other than that everything was good! Thanks

4.5 / 5.0

Jul 2023

Superb

Nice apartment, fully aircondition and just as then photos suggest.

Nothing major. All was just fine. Aldea Zama is a new area and very confusing to find your way around, but after 3 days we got the hang of it.

3.0 / 5.0

May 2023

Pleasant

the property was very comfortable and clean

communication with the host was poor, I sent several emails and didn’t get one response. Concierge was no where to be found. sole reason I booked this property was to book a massage and chef for my partners birthday - this was unable to happen. good place to stay if you want to be left alone with no communication or responses

5.0 / 5.0

Mar 2023

Great condo in a perfect location. Not too close to the centre and close enough to the beach.

Great condo in a perfect location. Not too close to the centre and close enough to the beach. Edgar, the concierge, was fantastic and helped us with everything we needed. Olivier the host was also great, giving us some good recommendations and assistance. Would recommend Kiki

3.5 / 5.0

Mar 2023

Good

Everything were clean and neat.

I didn’t like dark light in bathroom so would like to bright light to see better and some of the flies everywhere in rooms so try to prevent them.

2.0 / 5.0

Mar 2023

The whole experience was over-shadowed by a strong smell in the room that made the stay unbearable.

Neighborhood was safe, GPS found it easy enough, parking was on the road. The hotel is well kept and modern. We were greeted at midnight without any fuss, concierge was helpful and obliging. Host is easy to deal with and although we were not satisfied with our stay he was non-confrontational and easy to deal with. Probably suits younger people on a budget without any expectations.

So the first thing is that it was not what we expected based on the photos on booking.com. There is no pool in the room and no indoor-outdoor area. The owner pointed out this was all stated clearly in the description, fair enough. The window in the sitting room is large and faces the road with no privacy so unless you want guests looking into your room you will have to keep the curtains closed at all times. There is a huge construction going on next door so don't expect it to be quiet or peaceful. These were things we could live with however the chemicals used to clean the room leave a stench that is unbearable, to the point where it's all you think about. My wife felt it was damp and we chose to leave the next day. The host could not identify any smell and claimed all products are organic. He would not reimburse us as it would mean a loss for his business, we booked for three nights but could only manage one night. It is value for money and if you are not sensitive to chemicals go for it. On the bright side Tulum is worth visiting with excellent food and tourist sites.

3.0 / 5.0

Feb 2023

Pleasant

Nice spacious rooms.

Bad service by host. Construction right next to the apartment is going on as of 7:00-7:30 in the morning with too much noise to be able to sleep. I complained and both the host and Booking.com did not even confirm this is an issue, let alone compensate anything. They even questioned my complained as 'according to the host' noise is only as of 9:00 (of course he says that....) and my video that I have sent could not 'prove' the timing. Well.... I am not complaining if it is not true, why am I being distrusted (???). Also on Booking.com the room appeared to have a private swim bath as mentioned in the room specification and also pictures of that bath was shown with the room pictures. So I was expecting a private bath, but turned out to be a shared bath(?). So I complained on this topic as it was misleading, but they just ignored my arguments.... But now suddenly the swim bath picture is not shown anymore when clicking the room...... so apparently it was misleading?? Also the host did not respond in a professional way to my complaints. The location is not convenient, there are some (very expensive) restaurants nearby. But if you want to go to the centre where the most restaurants are, you cannot walk (not safe to cross certain neighbourhoods) and have to take taxi's. Also handover of keys took too long, although I did even send regular arrival time updates via the app/text... In short ok apartment, but unprofessional management.

5.0 / 5.0

Feb 2023

it was lovely

The condo was amazing, lovely apartment.

the next door constructions, but I understand it is a development. the pool had not a nice background

3.5 / 5.0

Jan 2023

safe, clean, great communication

coffee machine but no coffee

5.0 / 5.0

Dec 2022

amazing 🤍🤍

everything

nothing

5.0 / 5.0

Dec 2022

amazingly located and clean

i liked the room, location and the boutique vibe to it

nothing

5.0 / 5.0

Dec 2022

Exceptional

During my stay I spoke with Mr Olivier most frequently and I must admit I was surprised at how responsive he was throughout my stay. I text him for food delivery options one evening around 1am and he texted back immediately with 3 options. I also paid for a full body massage, direct to my room, which was amazing and well worth it. Location is a great area, close to food shopping beach and ruins. Ruins was great and cheap to enter about $5 USD. Super hot, take a hat and shades and extra water. Lastly, Mr Edgar in the front desk was extremely friendly polite and virtuous. Always greeted me with a big huge smile asking how can he help. They also secured transpo to and from Cancun and both times my driver was on time, helpful and provided lots of cool info on the history of Talum. All around I give this a 5 star. Great job I’m impressed. This was super crucial for me to feel safe, and they achieved that. I travelled alone for 5 days or so and stayed only here. I will def come back.

5.0 / 5.0

Aug 2022

Our favorite hotel!

Everything about this property was wonderful! Close enough to the Pueblo to walk and get tacos and a 5 minute scooter ride to the beach. Edgar and Oliver were super accommodating and the massages you can get at your room were the best! The 2 ladies who came to give me and my bf massages gave us the best messages ever we had to call them to come give us another one!

5.0 / 5.0

Jul 2022

Exceptional

Fine location with a nice quiet atmosphere, perfect for families

5.0 / 5.0

Feb 2022

Strongly recommended

Great location in a an upscale district of Tulum. Nice restaurants/ coffee shops in the area. The room itself was spacious and very suitable for us as a family. Very responsive hotel manager. We had an issue at the beginning, Olivier settled everything within few hours to our satisfaction. A guard (Edgar) is at the property 24/7. He is also very helpful and made our stay very pleasant.

A safe in the room would be useful (maybe we just didn´t find it...)

4.0 / 5.0

Dec 2021

Nice stay

Loved the location and how quiet it was compared to the city. Very affordable and close to both the city centre and the beach. The host provided a crib as requested.

The water heater is very small, thus you can only take about a 5 minute hot shower. As other guests have stated, there was a small case of ants and I saw a few bugs, but nothing major (and they provide bug spray).

5.0 / 5.0

Sep 2021

Tulum

I liked everything. This property is beautiful. Its peaceful and full of nature which i love. Everything was clean and organized, the staff was amazing very informative very polite.my kids loved it as well.

What i didn’t like was the pool closing so early. We stood here for 3 nights but since we were out of the property much of the time we always wanted to come back and enjoy the pool but the closing time is to early and we never got to try it.😩

4.5 / 5.0

Jun 2021

Beautiful!

I love this property. It's gorgeous and romantic. It's located in Aldea Zama, so it's more private than the main strip or the hotel district.

I wish there was a cleaning schedule. I got more towels and trashbags on request, but I was expecting at least one refresh during my 7 night stay.

3.5 / 5.0

May 2021

Nice

Nice flat

No tv in the bedroom, despite the pictures shows it

4.0 / 5.0

Apr 2021

Very good

The property was very nice. Our rooms were a great size and the communication was perfect at the place. This was a great location, but it is not located at the Tulum strip where the partying was. I was fine with that and I preferred our place and it's location.

I did not like that the pool closed and 9pm. However, I understand completely that it is a safety issue. From the pictures, I thought that our stay would be a bit bigger and had a little issue with room towels. But nothing to crazy. This was a great stay, a little pricy, but the time we went was prime time for travelers. I felt safe at my location and the guy who worked at the property was always responsive. I do suggest hiring an overnight worker especially on the weekends.

5.0 / 5.0

Apr 2021

Modern and cozy

Everything was clean, it had a complete kitchen, we had a great time there. Edgar was a great host.

No place walking distance to eat, especially at night, but Edgar tell us about a website that offers delivery many restaurants near the property.

2.5 / 5.0

Mar 2021

Marginal

Well constructed and comfortable bed. Large shower. Very friendly staff.

Normal checkin 3pm. Arrived at 6pm - condo not ready. Told it would be one hour. Waited 2:15 minutes to finally have access at 8:15pm. Dark interior due limited natural light from obscurations caused by high concrete walls around the balconies. Only unblocked windows view the front entrance area. Upon arrival had cogged bathroom sink and broken mount on vanity mirror causing it to hang sideways. Stains on walls adjacent toilet. No water on Day 2 though this was not their fault. I’d assume a local water main had been shut off.

FAQs

How much does this apartment cost compared to others in Tulum?

The average price for a rental in Tulum is $333 per night. This rental is $1 less expensive than the average.

Is parking included with this apartment?

Yes, parking is listed as an amenity at Kiki Tulum. For more information, we encourage you to contact the property about where to park.

Is there a pool at this apartment?

Yes, a swimming pool is available for use at Kiki Tulum. Enjoy the water!

Is Kiki Tulum pet friendly?

Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Kiki Tulum?

We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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5.0 / 5.0

Outstanding(1 Rating)

Design Villa with Concierge, 4BR, 12 guests

Kiki Tulum

Apartment in Tulum

Reasons to book

About this apartment rental

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Kiki Tulum

Apartment in Tulum

Reasons to book

About this apartment rental

Amenities

Map of Tulum

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this apartment cost compared to others in Tulum?

Is parking included with this apartment?

Is there a pool at this apartment?

Is Kiki Tulum pet friendly?

What amenities are available at Kiki Tulum?

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