Sheraton Vancouver Airport Hotel
Hotel in Richmond
4-Star Hotel
Reasons to book
High-end valuePrice for this property is higher than average in the area
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Eco-certified Richmond hotel in Richmond City Centre with free airport shuttle
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. An airport shuttle is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Vancouver Airport Hotel offers 390 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and hair dryers.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. An airport shuttle is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Vancouver Airport Hotel offers 390 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, designer toiletries, and hair dryers.
37-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Balcony or Patio
Hot tub or spa
TV
Garden
Map of Richmond
Available Rooms
Traditional Room, 1 King Bed, Balcony, City View (Balcony)
1 King • 350 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Club Room, 1 King Bed, City View
1 King • 350 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Traditional Room, 2 Queen Beds, Balcony, City View (Balcony)
2 Queen • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 1 King Bed, Balcony (Balcony)
1 King • 450 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 5.0
Everything was great. Quiet. Smooth check in and out. Not busy. Great location. Starbucks coffee! Beds were exceptional.
2.5 / 5.0
The airport shuttle was a big plus. The rooms are clean and spacious.
5.0 / 5.0
The property was excellent
4.0 / 5.0
There was a staff strike when we were there. Our stay was not pleasant as the dining room, Starbucks, and the pool were closed. It was noisy at times as the strikers were making lots of noises with their shouting and drumming. We had to ask the front desk for anything that we need for our room, however, they were helpful. Overall, the staff at the front desk were friendly and helpful.
2.0 / 5.0
We were suppose to be at the Sheraton but due to the labor dispute they had arranged for us to stay at the Marriott which was located across the parking lot. It was very loud outside with noisemakers and music from the people on strike which ruined our stay.
I did not like our hotel room- their was no privacy with the bathroom located in the middle of the suite and no locks on the sliding doors to bathroom. Will not be staying at either hotel again
2.0 / 5.0
We had to change hotels to the Hilton and there was no shuttle service so we had to pay, and as group of 11 it was quite expensive.
Since it took so long to get the service, we arrived to the hotel later than expected and we were quite famished. Asked if there was anyway to get some food or drink, and the answer was a stern no. I am aware that there was a strike going on at the time, but come on. You need to do better.
5.0 / 5.0
This hotel is close to shopping and the transportation links into the downtown area. The staff were very helpful and friendly. The hotel was having a few labour disputes during our visit but the staff and management when above and beyond to ensure it had minimal effect on our stay.
0.5 / 5.0
I am writing to express my disappointment and frustration with my recent stay at your hotel. Unfortunately, my experience was negatively impacted by the ongoing labor strike, which resulted in a number of disruptions to my stay.
Firstly, my room was not cleaned and no one refilled the essential toiletries nor linen during my stay. This made my stay quite uncomfortable, as I had to manage with limited resources and had to purchase additional items myself. Furthermore, the hotel restaurants were not open, and the alternative options were not up to standard and quite unsatisfactory. The overall cleanliness of the hotel was also subpar, which made me feel uneasy and uncomfortable throughout my stay.
Moreover, despite the disruptions, your hotel did not make any relocation arrangements nor did it offer any compensation for the inconvenience caused to us .As a result, I had to bear the discomfort and inconvenience throughout my stay.
I kindly request that you consider offering some sort of compensation for the disruption to my stay. I believe that it is only fair to receive adequate compensation for the inconvenience and discomfort caused by the labor strike.
I hope that you take my concerns seriously and take appropriate measures to ensure that future guests do not experience similar disruptions.
Thank you for your attention to this matter.
Sincerely,
Leo Tam
2.5 / 5.0
Overnight stay next to the airport. Hotels have shuttle service so very convenient for following day back to airport. I house Starbucks or restaurant available. Comfy beds. All I needed
4.0 / 5.0
Walking distance to the Olympic oval and to the mall.
4.0 / 5.0
5.0 / 5.0
So convenient and nice staff!
2.0 / 5.0
The price is expensive, the room facilities are average, slippers need money! Bad review
2.0 / 5.0
Clean room. Comfortable. Close to SkyTrain and amenities.
3.0 / 5.0
We were staying here for a youth tournament and it was quite noisy til 11:30 with kids running around. The rooms are dated, but I am guessing that is why the “tournament” hosting rooms are what they are.
They are spending $$ revamping the rooms and ours hadn’t got their just yet.
Make sure you ask for the South Tower vs North Tower as the rooms are redone and quite nice their I’m told
5.0 / 5.0
Everything was great!
2.5 / 5.0
My stay was short & sweet. The shuttle service was very good from airport to hotel at 11:30 pm. Fast and friendly check-in. Very quiet room. Lovely comfortable bed. Great setup for anyone who may be travelling for business and require desk space. I didn’t have time to explore the surrounding area, or fully enjoy the room, but will definitely use the hotel again when travelling or on business in Richmond. Handy Starbucks location on site. The pub/restaurant located in the main area infront of reception area is handy, the food was basic fair at a reasonable price for breakfast anyway.
5.0 / 5.0
Very well run hotel - excellent staff.
3.0 / 5.0
Andrea at the front desk was great. Checked me in quick. Friendly.
The hotel has a few different towers and it is a bit of a trek to get around. My husband and I were carrying our sleeping toddlers plus pushing a cart with our luggage and dog crate. By the time we walked all the way to our room on the 8th floor of the North tower, we noticed the bed was not made and there was a dirty towel on the bathroom counter. Obviously they forgot to clean the room before giving it to us. I called front desk immediately and they moved us to another room and gave a bit of a discount. However, it was very inconvenient to now have to trek all the way back to front desk to get new keys and then move to a different room.
The hotel is pretty old. Definitely time to update. I was also disappointed that the pool was outdoor! I was not aware and it was too cold to use. We were excited to take all the kids to the pool for the long weekend so we ended up taking them to Minoru pool. That pool was super nice! Newly updated. Was massive. The lazy river, water slide, and rock climbing wall were fun.
I did like that this hotel was pet friendly and that they offered a dog bed and dog bowls.
Overall, mediocre experience and I would not stay here again.
2.5 / 5.0
Nice comfortable hotel within walking distance to shopping. Starbucks in lobby was excellent and ideal. Rooms weren’t restocked after arrival with coffee/tea but overall great hotel
2.0 / 5.0
Very rundown room. Furnace very noisy and I could hear people next door and in the hallway
5.0 / 5.0
Excellent
2.0 / 5.0
The room was comfortable and clean. The decor in the halls and room is dark, it would be nice to have new carpets in the hallways and a lighter paint job on the ceiling.
Overall a very nice hotel.
3.0 / 5.0
Surprised had to pay for parking while there
4.0 / 5.0
Everything was very good, except the heating unit was too loud and woke us up every time it turned on.
2.5 / 5.0
I have stayed at the Sheriton Vancouver Airport many times usually in the South tower and loved it
This time I stayed in the North tower and it was dated and tired looking
The hallway was shabby and rugs need cleaning The staff, the restaurant and everything else was great
4.0 / 5.0
Everything is good except our bed was a bit sunken so my husband woke up with back pain! Maybe we just got unlucky so we probably will give this hotel another try.
5.0 / 5.0
We absolutely loved our stay. Friendly, incredible staff, great amenities, wonderful food in the restaurant and a beautiful pool. Very convenient for shopping and dining. We will be back!
2.0 / 5.0
Bathrooms in lobby were unclean. Toilet in room wouldnt stop running, had to turn off at night.
Couldn’t get Kate enough checkout for evening flight
5.0 / 5.0
Broke a glass in the room, housekeeping immediately came to the room , vacuumed up the glass and provided us with slippers😊😊, well done
4.0 / 5.0
The hotel is located in central Richmond, a few blocks from the Richmond Centre Shopping Mall. The location is great for those travelers wanting to stay close to the airport. The hotel provides shuttle service to and from the hotel. The hotel rooms are large, and the beds are comfortable. The hotel's restaurant serves very good breakfast, lunch, and dinner.
5.0 / 5.0
Excellent
3.0 / 5.0
It's in a very convenient location and the restaurant in the hotel was good.
I have to complain about the smell when we entered our room. "Cat pee smell" then the toilet seat was broken. When I sat on it moved. We put it back on the position, but kept sliding. The last thing I was annoyed with was when we were packing before checking out, an impatient house keeper knocked on our door and asked how long it would take us to leave the room! I couldn't believe it!
I knew we had to check out by noon and it was more than one hour before that!
I've stayed in many hotels, but I've never been bothered by a house keeper before check out!
1. Room smelled terrible " cat pee smell.
2. Broken toilet seat
3. Inappropriate and impatient house keeper
So 3 strikeouts.
We'll never reccomend this hotel to anyone.
2.0 / 5.0
Th Hard Beds wreaked havoc on my shoulders
4.0 / 5.0
Easy to get to, clean and comfortable.
2.0 / 5.0
Updates rooms are nicely done. Great location in Richmond and handy Starbucks and Harold’s Bar and Bistro in lobby.
5.0 / 5.0
staff
4.0 / 5.0
All was good
4.0 / 5.0
Perfect location for my event
3.0 / 5.0
Was ok for a night, wouldn't want for extended stay.
FAQs
How much does this hotel cost compared to others in Richmond?
The average price for a rental in Richmond is $191 per night. This rental is $96 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Vancouver Airport Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Vancouver Airport Hotel. Enjoy the water!
Is Sheraton Vancouver Airport Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Vancouver Airport Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, balcony or patio, and hot tub or spa.
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