Hampton Inn & Suites Cleveland Mentor
4.3
Excellent(635 Reviews)Hotel in Mentor, OH
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel in Mentor with free breakfast and a fitness center
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Hampton Inn & Suites Cleveland Mentor offers 90 accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include a fitness center.
This hotel features a fitness center, coffee/tea in a common area, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Housekeeping is available on request.
Hampton Inn & Suites Cleveland Mentor offers 90 accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.
This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Mentor, OH
Available Rooms
Deluxe Room, 1 King Bed
1 King • 366 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed
1 King • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 King Bed
1 King • 431 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds
2 Queen • 312 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible
2 Queen • 388 ft²
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
4.3
Excellent(635 Reviews)4.3
Reserved 2 rooms for 7 people. They only had one room. Had to wait 2 hours until they cleaned one that was under renovation. Very poor customer service
4.3
The hallway fire alarm went off randomly throughout the night, a dozen or more times. We were afraid to go to sleep for fear of being jolted awake at any moment. We called the desks, and they said, "Yeah, we've been having problems with that." So, we willingly booked into a hotel that knew we wouldn't be able to sleep. We might as well have stayed on the road all night.
4.3
It was a good stay. Staff was friendly as well as courteous. Overall we were pleased. Thanks again!
4.3
They messed up my booking. Gave my room to another guest and I ended up with a room half the size of what I booked. The front desk staff are inexperienced. I was checked out by them before the end of my booking. When I found out and called to try to fix it, I was put on hold forever. Overall a very unpleasant experience.
4.3
It was horrible except for the cleanliness of the place. No pillows. No garbage cans. Was given a garbage bag. Later to put over the door. No tv. If there was a fire no smoke detector. Clerk did not tell us that thes items were missing. Managers to call on Tuesday No call. I need at Least. 50 Percent back. I heard someone asking for 100 percent.
4.3
This was the worst hotel, they are under renovations so you get no tv, no internet
4.3
The property was under renovation, which was not indicated on the website. Housekeeping did not respond to a request for making up the room for one day of the stay. Two of the 3 nights spent there the adjacent rooms were noisy well into the night.
On the plus side the daily breakfast was very good.
4.3
Upon arrival had to wait 15 minutes to check in only 1 person working, key issues getting into room then no TV.
4.3
Very nice room. Desk chair needs replacing. Light above sink by bathroom doesn’t work.
4.3
We were graciously put in a newly renovated room but the room key did not work the whole time we were there. The hotel staff was very accommodating in getting us in the room but it was definitely an inconvenience for all involved.
4.3
Stay was nice
4.3
Under construction, two floors are closed. TV did not work. Toilet was too low, as if made for children.
4.3
We tried to check in, but were told that we didnt have a reservation. To make things worse they were full so we had to scramble and find somewhere else to stay.
4.3
Staff was very accommodating and friendly. Quiet, very clean and comfortable room.
4.3
The breakfast was really good we were impressed.
4.3
Curtains were not able to be pulled for privacy or to block out light from the street light right by our room. The bathroom had no door knob so it wouldn’t stay closed. I understand the hotel was under construction on floor 3 and 4 but we were on floor 2.
4.3
Clean and comfort
4.3
Breakfast was great
The place was under construction
4.3
This hotel is in the process of renovating so things were not normal, which was to be expected, but the lobby and breakfast area had been renovated, and looked awesome.
The breakfast was very nice and had many choices for guests. The attendant taking care of the breakfast area kept everything neat and clean. We will definitely go back.
4.3
Other
4.3
Staff was great, clean and comfortable. Breakfast was good.
4.3
Ok
4.3
We were 8 min before checkin time and someone from Hampton inn called and cancelled our room because of a remodeling problem with sprinkler! We know things can happen but the way this was handled was very unprofessional leaving us without a place to stay! If we had something come up and cancelled that close to check I. You know we would have been charged yet they can do something like this and nothing to make it right !
4.3
Hall way smelled like a wet ashtray and the elevator was not that clean keys didn’t work first time went back down to front desk there was no one around so I called the hotel phone rings and they finally came back to answer the phone and we got new keys made
4.3
This Inn is under renovation and so this review needs to be understood in that context. We received an email in advance advising us of the situation and that the pool was no longer an amenity. The staff was excellent. We had a pleasant stay.
4.3
Check in was quick and flawless. I am in a king room and it's about as big as my college studio apartment. Really spacious and comfortable. The hotel is undergoing renovations, so there's some noise and clutter, but it hasn't disturbed me a bit.
4.3
New lobby rooms will be renevated soon
4.3
Clean and convenient location. Minimal issues with renovation.
4.3
Close to a few restaurants
Front desk were very friendly
4.3
We were given a room that was handicap accessible. So it didn't have a pull out that we needed. But they were able to give us a roll away bed. The room was spacious and clean. The breakfast was delicious with a variety of hot foods each day. What a nice city!
4.3
Area was quiet safe and convenient.
4.3
It is a quiet area. Walkable to restaurants and movie theater.
4.3
Wonderful and clean hotel. Friendly staff and great breakfast choices
4.3
The front lobby was under construction
4.3
Nice area. Good, friendly staff. Great breakfast. Lobby under construction. It took many attempts to get key cards to work in door. Cushioned bench was stained. Bathroom walls had large yellowing stains around sink and toilet.
4.3
Lights did not work in bathroom above sink, nor door entry light. TV did not work as well just said no signal whole time. Told them about our situation and they were able to fix one light for the entry but never fixed the tv nor bathroom. Asked if their would be any compensation for things not working in the rooms and the desk people just took our info but did not act like it would go any further. Would not recommend.
4.3
My stay was wonderful. The agent had recommended a restaurant that was within 800 feet of this hotel. The food was delicious.
4.3
This is my go to Hotel. It’s always clean and the staff is so very friendly and helpful. Thank you for a wonderful stay as always.
4.3
We stayed at this Hotel for a family event, along with several other families with rooms. The hotel was under renovation which we were not informed of beforehand. That said, the management was accommodating to provide us a room to gather. The room was bigger than expected. Only real update needed was the bathroom wallpaper. If not for the current renovations and updates to the room, I would have rated higher.
4.3
Room needed updated, requested a king bed and got 2 queens. Old tv. No weights in the work out room.
FAQs
How much does this hotel cost compared to others in Mentor?
The average price for a rental in Mentor is $211 per night. This rental is $27 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hampton Inn & Suites Cleveland Mentor. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton Inn & Suites Cleveland Mentor pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton Inn & Suites Cleveland Mentor?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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