Crystal Lodge Hotel
Hotel in Croydon
Reasons to book
Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
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About this hotel
Thornton Heath hotel in Bensham Manor with free parking
Valet parking, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.
Valet parking, coffee/tea in a common area, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Crystal Lodge Hotel offers 14 accommodations with safes and coffee/tea makers. Guests can make use of the shared/communal kitchen. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. LED televisions are featured in guestrooms. Microwaves, refrigerators, and irons/ironing boards can be requested. Housekeeping is provided daily.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
TV
Garden
Map of Croydon
Available Rooms
Single Room, Shared Bathroom
1 Single • 65 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Single Room, Private Bathroom
1 Single • 75 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Double Room, Shared Bathroom
1 Double • 75 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Double Room, Private Bathroom
1 Double • 97 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Twin Room, Accessible, Shared Bathroom
2 Single • 86 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
5.0 / 10.0
The gentleman at xheck in was very nice and so helpful
Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs
Good value would stay again
10.0 / 10.0
Excellent đź‘Ť
3.0 / 10.0
We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting>
However Walid made up for the lodges short comings with his warm welcome
3.0 / 10.0
Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.
1.0 / 10.0
Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
10.0 / 10.0
Very reasonably priced rooms.
Very clean all the staff as well as cleaners.
Basic but everything you need
10.0 / 10.0
The receptionist have great manners
10.0 / 10.0
Nice and friendly staff.
Our family room was all new beds so I could sleep well.
I just feel bad for another customer.
My children were so happy stay here so running around and making noise.
6.0 / 10.0
It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.
3.0 / 10.0
Ok
4.0 / 10.0
Very good could use improvement but it is a great place to stay encouraged to visit there at least once or more
1.0 / 10.0
Not very good. Shower not working well. Almost 10-15 people had to queue up for use of bathroom. Rooms not spacious, beds uncomfortable.
5.0 / 10.0
It’s good . Booked for a room with private toilet but had a little problem but was changed for a room with shared bathroom, staffs there were very friendly and helpful. Can’t complain much. Room was very neat and clean.
6.0 / 10.0
Was nice enough, not overly fancy. Communal bathrooms for rooms which was a little awkward but fine. Rooms were clean but bathroom could be cleaner. Minimal contact with staff but we’re friendly enough when engaged.
6.0 / 10.0
smelt of smoke in the room but otherwise fine. Don't expect too much, good for one or two nights
4.0 / 10.0
The staff were very helpful but the bed mattress really uncomfortable and the shared bathroom in need of decorating and modernising. The disappointment was the pictures advertising the property is very misleading I actually thought there was a garden area with seating in fact it was very overgrown and very uninviting. A lot of money paid for this budget hotel for 1 night.
2.0 / 10.0
The hotel is extremely run down and the bathroom was absolutely filthy. I walked to Tesco to buy bathroom cleaner and mould remover as it was so disgusting. I put a very dirty bath mat outside the room as very unhygienic. No duvet just a used throw, everything old and stained. The staff were friendly and helpful though. They washed the bath mat, got me a new duvet and cover. I just don’t understand why basic cleanliness and guest comfort is not a rule here. We didn’t expect too much for the price we paid but you don’t expect a dirty room. The location is good and free parking a bonus.
2.0 / 10.0
Was not very clean at all. The sheets and towels were dirty and we only had a blanket not a duvet and the blankets had burn holes in them. Just all in all didn’t seem very safe and quite unclean.
1.0 / 10.0
Booked room with breakfast included, no breakfast received. Very limited parking space. Room very cold, on request received extra heater. Shower in room didn’t work, had to use shared one. No duvets , only blankets. Very dusty under the bed.
3.0 / 10.0
Very low budget hotel, with free parking, free WiFi and close to the train station. Friendly staff. However, heating hours set up randomly and minimal, been cold in the room as windows was old and in need of repair / refurbishment as the hotel, also. Wardrobe with no hangers and missing door, shower cubicle in room was blocked / closed/ not in use. The sink in the room had the hot water tap broken. Inadvertently advertising free breakfast on Hotels.com. Expedia, etc
2.0 / 10.0
This place is horrendous! The guy checking us in was angry we checked in a day late (done because our flight was early the next morning and we wanted to check right in) but the room we were supposed to be in flooded so they put us in a smaller room. So he was mad that we were both a day late, and 2 hours early for check in?? There was a shared bathroom which was never advertised, the mattress for lack of a better word was springs with a sheet on top. They never turned heat on, we couldn’t plug anything in without it scrambling the television, the was we’re so thin you can hear every voice in the building. One morning the manager was banging on a neighbor’s door threatening to call the police because it was after checkout time and they were still there (this went on for nearly an hour). I’ve never been so disappointed with accommodations in my life and wouldn’t recommend for even mice to stay here. We paid for 7 nights and stayed 2 before finding somewhere else.
1.0 / 10.0
Really not great, I knew it wasn’t going to be spectacular but I didn’t expect it to stink of cigarettes, have no duvet but only a suspicious blanket and a thin sheet (the staff did offer more blankets
8.0 / 10.0
I like the location,in the room is comfortable
Sure not comfortable with bath room outside and no lift
5.0 / 10.0
My stay at the hotel was a pleasant one for what to expect for the cost. The
shower could do with better cleaning...
Overall friendly and accommodating staff. Easy access to transport and local shops.
3.0 / 10.0
The front desk staff were extremely helpful and very knowledgeable with regard to apps.
Rooms were very small and tired. Expected a bit more for the price.
2.0 / 10.0
two beds one of the beds was ok the other was so old and full of springs it was inpossible to sleep the bathroom was dirty and very old not recommended
1.0 / 10.0
Horrible place - nothing like it looked on-line and didn’t even bother staying for the second pre-paid night, it was such an ordeal! Felt like there were fleas in the bed and woke up with a rash - avoid at all costs if you value your health and sense of good judgement!
0.5 / 10.0
Horrible place - nothing like it looked on-line and didn’t even bother staying for the second pre-paid night, it was such an ordeal! Felt like there were fleas in the bed and woke up with a rash - avoid at all costs if you value your health and sense of good judgement!
6.0 / 10.0
Decent place to stay for the night, ok location
4.0 / 10.0
I was very disappointed with the hotel, the room was very tiny, the bed was not comfortable, bathroom was not very clean, there was hair in the shower. Breakfast was not provided even though the booking said it would, I was offered a cup of coffee or pointed to where I could make one. Overall I wouldn’t recommend this hotel.
1.0 / 10.0
My girlfriend ran away in the first hour of our stay there it was so disgusting and fake representation of the rooms. It was tiny
3.0 / 10.0
Good
6.0 / 10.0
Good
2.0 / 10.0
Nice place shame about stairs why do i have a filter saying disabled access but still get stairs
4.0 / 10.0
I had the worst experience at this place. I paid for a private bathroom & toilet but when I got there they told me I had to share. The images of the bathroom looked nothing like what they had. They are definitely misleading and I regret going there. Staff was rude. There was also a broken window which meant I could hear all the noise from outside!
2.0 / 10.0
I had the worst experience at this place. I paid for a private bathroom & toilet but when I got there they told me I had to share. The images of the bathroom looked nothing like what they had. They are definitely misleading and I regret going there. Staff was rude. There was also a broken window which meant I could hear all the noise from outside!
2.0 / 10.0
Great locationFriendly staffWould stay again
2.0 / 10.0
Great location
Friendly staff
Would stay again
2.5 / 10.0
Fantastic team were very accommodating, humanity helped me in a challenging moment.
2.5 / 10.0
Fantastic team were very accommodating, humanity helped me in a challenging moment.
FAQs
How much does this hotel cost compared to others in Croydon?
The average price for a rental in Croydon is $149 per night. This rental is $32 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Crystal Lodge Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Crystal Lodge Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Crystal Lodge Hotel?
We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, laundry, and balcony or patio.
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