Grand Erbil Hotel
Hotel in Almaty
4-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Family-friendly Almaty hotel in Turksib District with 2 restaurants
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar, and a sauna are onsite.
Grand Erbil Hotel offers 67 accommodations with safes and bathrobes. Accommodations offer separate dining areas and include kitchen islands. 70-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, slippers, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a sauna.
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar, and a sauna are onsite.
Grand Erbil Hotel offers 67 accommodations with safes and bathrobes. Accommodations offer separate dining areas and include kitchen islands. 70-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, slippers, and hair dryers.
This Almaty hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
Recreational amenities at the hotel include an indoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
Hot tub or spa
TV
Map of Almaty
Available Rooms
Economy Double Room, No Windows
1 King • 172 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Single Room
1 Single • 161 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Standard Double Room
1 King • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Twin Room
2 Single • 194 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Superior Double Room
1 King • 258 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
3.0
Terrible experience. The AC and Wi-Fi were both non-functional, making the stay uncomfortable. The cleanliness was disappointing—towels that should have been white were grey and dingy. The only redeeming factor was the breakfast, which was decent. I wouldn't recommend staying here.
3.0
We checked out around 3 am in the morning, so we couldn't enjoy the hotel well, but there is no problem. The reception staff welcomed us and responded to our early check-out.
3.0
Good hotel for one night
3.0
Strong sewage smell in bathroom. Low water pressure in bathroom.
3.0
Leaving the hotel premises, I witnessed a distressing scene of a man physically assaulting a woman, causing a public outcry. Despite the evident commotion, approximately ten bystanders remained passive, declining to intervene. Shockingly, even the security guard on duty abstained from taking any action. Upon alerting the hotel management via phone, my friend was assured that the situation was being handled, despite the ongoing violence inflicted on the woman just outside the hotel premises, resulting in severe facial injuries.
3.0
The restaurant was good and the personnel polite.
The club was good too.
The hotel reception and the room was horrible.
3.0
The room had good spce area but need rerenovation.
3.0
on over all it was ok and good.
3.0
internet was very poor or none and room service was every other day
3.0
I liked that hotel did not make a big deal about checking in, after a long flight this is appropriated.
3.0
Didnt like it
3.0
Free shuttle service “included” in the hotel amenities doesn’t exist in fact. Had to pay for a taxi cab to get in there and back to airport
3.0
Nothing
3.0
Nothing
3.0
Nice hotel,good food and very good service. But rooms really need a upgrade. Room I stayed was not worth that price at all and should have been renovaded years ago
3.0
This hotel is dated, dark and depressing. This hotel is okay if you need a place to stay in between flights, but not good for a holiday stay. We booked the hotel for three nights, but stayed for one night. When we checked in, we were ignored and finally another person came to check us in because the other girl was talking to another employee. While trying to check in a disagreement took place between the employees which was loud and made me feel uncomfortable. We wanted to go swimming and relax; however the pool didn’t open until 1:00 PM and when we did get to the pool area, it was dark and not relaxing at all. We were told the breakfast buffet was from 7:00 to 10:00, but at 8:30AM a cold breakfast of hard cooked eggs with warm yogurt and vegetables was delivered to our door. Don’t bother putting out the Do Not Disturb sign because the ignored the sign. Also there was no seasoning on the food and no salt/pepper was brought either. You would think someone would ask why we were checking out two days early, but no no one even noticed we were checking out early. This was not a good experience at all.
3.0
.pleasant hotel, met expectations, relatively close to airport
3.0
Well, a little bit divided experience. I chose this hotel because it was one of closest to the airport, and it had free airport shuttle. Later I found out, that the free airport shuttle is for arrival only, but it's ok, especially when the driver was on of most effecive taxi drivers ever.
Outside looked promising, Saturday evening, and barbecue on patio. The reception was ok, and the Lady begind desk one of loveliest I have met. Check in was done with professionality, but with personal attitude. Then I got in the room, which was ok, although little worn out, as whole hotel looked to be. Magnetic door lock and missing (someone broke it before my visit) security chain created slightly uncomfort feeling about the general safety.. The restaurant and lounge looked to be very lively, unfortunately I had an early flight.. No experience about the breakfast, because of early flight again. So, ok place for one night, but I would not spend my holiday here. A party weekend maybe :D. And the bed was hard.
3.0
I regret I haven’t read reviews before booking. This is a typical (for CIS countries) near-train station hotel - drunk and aggressive people, loud music, smells, etc. No sound proof at all. The only reason I booked it is because I needed a hotel close to the airport to spend a night there - and in fact I wasn’t able to sleep at all. Please don’t make my mistake
3.0
the hotel is old with not the best rooms. will not call this 4 star hotel. the food is good. I was probably unlucky with my room that did not have windows and it was extremely hot in the room. I did not sleep at night. The Hotel stuff was kind.
3.0
The location is good. The reception staff speak excellent English and Chinese and were very helpful. Very good breakfast and restaurant. We ended up stay there three nights more there because we liked it so much.
3.0
The location is good. The reception staff speak excellent English and Chinese and were very helpful. Very good breakfast and restaurant. We ended up stay there three nights more there because we liked it so much.
3.0
We felt almost robbed by the hotel on two occasions, leaving a bad taste. The more I think about it the more I felt we were part of a scam.
We asked the hotel to order us a taxi. When it arrived we were told the price and confirmed it on the drivers phone with the email from the hotel listing the price (5000). When we returned the driver requested more (14000). No one at the hotel would help us or stand up for us. All five at reception just stood there watching this man shout at us threatening to call the police. I said he should. I didn't want to go to jail so Infront of all the staff handed over the cash. The driver then shook all there hands (they were clearly friends) and walked off. Afterwards the receptionist said "yea you paid too much".
The second occasion was the hotels laundry service. Three pairs of socks, a Tshirt and a pair of boxers cost £12/€14/$15.
3.0
We felt almost robbed by the hotel on two occasions, leaving a bad taste. The more I think about it the more I felt we were part of a scam. We asked the hotel to order us a taxi. When it arrived we were told the price and confirmed it on the drivers phone with the email from the hotel listing the price (5000). When we returned the driver requested more (14000). No one at the hotel would help us or stand up for us. All five at reception just stood there watching this man shout at us threatening to call the police. I said he should. I didnt want to go to jail so Infront of all the staff handed over the cash. The driver then shook all there hands (they were clearly friends) and walked off. Afterwards the receptionist said yea you paid too much. The second occasion was the hotels laundry service. Three pairs of socks, a Tshirt and a pair of boxers cost £12/€14/$15.
3.0
Stayed at the hotel for two nights. Very dusty rooms in the hotel all night making noise in the restaurant. The hotel wrongly assessed at 4 stars.
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $60 per night. This rental is $9 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Grand Erbil Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Grand Erbil Hotel. Enjoy the water!
Is Grand Erbil Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Erbil Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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