Shera Inn Hotel
3.8
Good(960 Reviews)Hotel in Almaty
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsPool, Air conditioner, Internet / Wifi and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Almaty, 11 km from Medeo, Shera Inn Hotel boasts a terrace and views of the mountains. Guests can enjoy a meal at the restaurant.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Almaty
Available Rooms
Standard King Room
1 Queen • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Twin Room
2 Single • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room
1 Queen • 409 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Suite
1 Queen • 1 Sofa • 592 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
3.8
Good(960 Reviews)100% verified reviews
3.8
침구가 좋음
리셉션에 있는 여자 직원이 특히 너무 불친절함
(야간담당)
3.8
the view was nice .
receptionist was kind . however there was a problem with the ac system it was complicated to use we called the technician he was extremely rude and yelled at us .
more over the toilet shower got busted really quick and we called the reception to fix this they told us it was down for the whole hotel and they can't do anything about it . i had to check out on my second day even though i booked for 3 days . utterly disappointed with room service and cleaning . won't recommend or visit this hotel again
3.8
just location. nothing more.
Breakfast was poor. The staff is rude. Fried eggs were cooked for 15 minutes (((
I ordered dinner in the room, the conditions - payment only in cash, they do not accept cards, they do not write to the room. I paid in cash, there was no change)) At the reception, when checking out, I asked to return the change, the staff created a violent imitation of activity, for about 30 minutes they found out who my money was from, but they never returned it.
3.8
we enjoyed the pool and sauna (the whole family could go in together) and the buffet breakfast was great with a lot of variety for all the children.
3.8
location breakfast
bad sound isolation
3.8
the property is old, it was a hole in the sofa, on the pictures the property looks newer than i actually saw it.
3.8
value for money and breakfast
staff
3.8
I liked the hotel room cleanliness and rich breakfast. Also room was quiet big.
3.8
the breakfast was good, cozy and super soft beds
the curtains were dirty
3.8
Breakfast was good
No one speaks English properly, only the security man who helped in explaining the problems which I faced to the reception and the maintenance teams.
There is no hot water for shower, and I spent 3 hours explaining to the reception team the problem.
There is no kettle in the room. I spent hours explaining, calling, recalling the room service/ reception, and waiting for a long time until they brought one to my room.
Laundry and service room providing the service without bills and mostly they expect you to pay with cash. And if I request to pay with a card at that time they will provide a bill , totally strange.
I believe the hotel management needs improvement, i stayed in this hotel before, and it was way better, but this time, it was not good at all.
3.8
location is nice and staff is friendly.
Rooms and bathroom are not clean. Bed sheets are torn and too old. Windows can not be open. in the morning too cold in room, at the evening to hot. Wifi is terrible.
3.8
- large room
- good cleaning, clean room
- comfortable bed
- nice and big desk
- good value for money
- very silent rooms
- good value for money
- wifi is very slow (but this is quite common for many Almaty hotels, even for premium ones)
- interior is a bit outdated (table had some old non-cleanable dirt, some rust in shower)
- very cheap iron and iron board (could be uncomfortable if you plan long term stay)
- no clothes hangers
- very cheap and non tasty bottled water, what is strange given that you can buy very cheap Tassay bottled water anyway
- Every floor have a smoking room, thus in corridor it smells a lot with cigarettes
3.8
room size
no kettle in the room , even if you ask for it
night shift stuff pretend not to speak english
3.8
Location. Breakfast.
Building a little bit old already.
3.8
I like only location and bathroom.
It was cold and heating system didn't work. When we asked personnel to fix it, they sent drunk guy who didn't fix it.
3.8
Big clean room with everything you need
The pool could open earlier than 10.00 a.m.
No fridge with drinks and snacks in the room
3.8
Excellent location of the hotel. Friendly staff. Very spacious and well furnished room. Too bad for some details that spoil everything, and which I describe below.
Hot water from the shower and bathtub, impossible to regulate. Either too hot or too cold. The second day there was almost no water. The WI-FI practically does not work. In the room there was a strip of aluminum that connected two different areas of the floor, one in carpet, one in marble. The strip had a raised corner, very dangerous for the feet, with the possibility of deep cuts. Breakfast was from 7 to 11. I went down at 10.40 and they had already removed everything. ((
3.8
NOTHING !!!
Worst Ever 4 Star Hotel which I saw in my life. I believe 2 star hotel would be much better than this so called 4 star hotel. Big No to this Hotel in future. Needs a lot of renovation. The Hotel is big in size only, Nothing Else. There was unpleasant smoking smell in non-smoking room. Every thing of hotel is very cheap quality. Furniture is very old with uncomfortable mattress & pillows. Even they are providing paper tissues instead of facial tissues. Wash rooms are outdated. Breakfast is horrible with very limited options. Staff wanted to assist you during your stay but Hotel itself is very bad. Wifi is pathetic and didnt work on weekend. Highly Not Recommended !!!
3.8
View from the window
The room was quite big
The party right next door till 8 am. Our young neighbors listened loud music, cried, laughed too loud and run down the hallway. I called the reception 3 times that night. This poor girl promised to call the security, but no one came.
Seems like I booked a dormitory room, but it was deluxe btw.
3.8
Great breakfast. International guests. Amazing view. Great shower.
FAQs
How much does this hotel cost compared to others in Almaty?
The average price for a rental in Almaty is $60 per night. This rental is $2 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Shera Inn Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shera Inn Hotel. Enjoy the water!
Is Shera Inn Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shera Inn Hotel?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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