Shari-La Island Resort

Property grounds
Premium Room, 1 Bedroom
Premium Room, 1 Bedroom | Bathroom | Shower, free toiletries, towels
Standard Room | Living area | TV
Premium Room, 1 Bedroom
5.4
Outstanding(34 Reviews)

Lodge in Terengganu, Malaysia

Reasons to book

Top-tier experienceOne of the higher cost properties in the area
Includes essentialsGarden, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this lodge

While you're here, you can enjoy all the comforts of home and more, including a refrigerator and free WiFi, as well as a TV and a garden. Other amenities include towels, luggage storage, and free toiletries.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
TV
Garden

Map of Terengganu, Malaysia

city location on map
pin

Available Rooms

Beds not specified

Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
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Reviews

5.4
Outstanding(34 Reviews)
5.0
Aug 2020
overall it was a good stay.
1.0
Jan 2020
This hotel may be better during high season but for this particular stay, it was lacking quite a bit. The room was okay, but looks like it may not have ever had a cleaning. Huge cob webs were in many corners. The headboard was not completely attached to the wall and we had seen behind it. Also had NEVER been cleaned. There was also a hole somewhere in the wall that a gecko kept coming in and out of. We had a gecko in the room about three times. Our room was never serviced. We had to go down to the front desk to ask. They also don’t provide beach towels you must use your room towels. For the price we paid there were much nicer hotels with better service. I also realize that bugs will be an issue at any hotel, but on our first nights stay we had left the room and left our air conditioner and fan on. When we came back to the room we had about 40 little tiny wings on our bed... after we swept them off we saw some of the wingless bugs on the bed and on the floor. Very similar to ants but a little bit bigger. Again, I realize that bugs will be a problem but this was the worst that we saw. As well they advertised warm showers but it was cold water. Again, manageable but not what we thought we were paying for. Wifi was also not available through the entire resort but was advertised. The dive resort next door had wifi and good food for a good price.
2.0
Jan 2020
This hotel may be better during high season but for this particular stay, it was lacking quite a bit. The room was okay, but looks like it may not have ever had a cleaning. Huge cob webs were in many corners. The headboard was not completely attached to the wall and we had seen behind it. Also had NEVER been cleaned. There was also a hole somewhere in the wall that a gecko kept coming in and out of. We had a gecko in the room about three times. Our room was never serviced. We had to go down to the front desk to ask. They also don’t provide beach towels you must use your room towels. For the price we paid there were much nicer hotels with better service. I also realize that bugs will be an issue at any hotel, but on our first nights stay we had left the room and left our air conditioner and fan on. When we came back to the room we had about 40 little tiny wings on our bed... after we swept them off we saw some of the wingless bugs on the bed and on the floor. Very similar to ants but a little bit bigger. Again, I realize that bugs will be a problem but this was the worst that we saw. As well they advertised warm showers but it was cold water. Again, manageable but not what we thought we were paying for. Wifi was also not available through the entire resort but was advertised. The dive resort next door had wifi and good food for a good price.
0.5
Jul 2019
I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone.There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the waters edge due to the sharp coral.We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed. All in all, I would never stay here again.
1.0
Jul 2019
I am not normally one to criticise a premise as I understand how this can have an impact on the welfare and livelihood of staff that work there, however, I can not honestly recommend this place to anyone. There is no pool as indicated in the advertisement. There is however a beautiful beachfront area that we did enjoy, however you definitely need shoes to get to the water's edge due to the sharp coral. We attend these premises with other friends and therefore booked out 3 rooms. Not one of these 3 rooms were clean. The toilet door required a masterful tact to shut it & the bathroom fan had no cover over it so of the night the room was invaded by bugs and mosquitoes. We had to request to have our rooms cleaned and the Operational front desk staff were despondent and did not pass on the message to the cleaners. It took us three days before we actually got fresh sheets & towels. Our original sheets had holes in them and one of the pillows had blood on the pillowcase. On the third night, we had a mouse in our room. Our friends actually had to move rooms on night two due to a rat climbing up onto their bed. All in all, I would never stay here again.
2.0
May 2019
I didn't even stay at the property
1.0
May 2019
Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasn't clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!
0.5
May 2019
Rundown place, plenty of mosquitoes, rats making sound in the night, bathroom wasnt clean, surrounding was stinking with sewerage water and to top it all very poor customer service!!!

FAQs

How much does this lodge cost compared to others in Terengganu, Malaysia?

The average price for a rental in Terengganu, Malaysia is $62 per night. This rental is $111 above the average.

Is parking included with this lodge?

Parking is not specified as an available amenity at Shari-La Island Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this lodge?

We didn’t find pool listed as an amenity for this lodge. It may be worth double checking if a pool is important for your stay.

Is Shari-La Island Resort pet friendly?

Unfortunately, this lodge is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Shari-La Island Resort?

We found 5 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, tv, and garden.

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