Banyan Tree Puebla

Harmony Suite | Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

Serenity Suite | Premium bedding, pillowtop beds, minibar, in-room safe

9.0 / 10.0

Outstanding(540 Ratings)

Hotel in Puebla

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Luxury Puebla hotel in Puebla Historic Center with 3 restaurants
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a snack bar/deli.
Banyan Tree Puebla offers 78 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Garden

Map of Puebla

Nearby attractions

Africam Safari

13.3 mi

Ex-Hacienda de Chautla

42.2 mi

Ecoparque Metropolitano de Puebla

6.9 mi

Museo Amparo

1.1 mi

Available Rooms

Urban Bliss

1 King • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Harmony Suite

1 King • 2260 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Urban Room Double

2 Double • 495 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Serenity Suite

1 King • 1249 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Bliss Suite

1 King • 1001 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

$$$$

Banyan Tree Puebla

$$$$

9.0 / 10.0

Outstanding(540 Ratings)

Hotel in Puebla

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Amenities

Pool

Air conditioner

Internet / Wifi

Laundry

Hot tub or spa

Garden

Map of Puebla

Nearby attractions

Africam Safari

13.3 mi

Ex-Hacienda de Chautla

42.2 mi

Ecoparque Metropolitano de Puebla

6.9 mi

Museo Amparo

1.1 mi

Available Rooms

Urban Bliss

1 King • 495 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Harmony Suite

1 King • 2260 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Urban Room Double

2 Double • 495 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Serenity Suite

1 King • 1249 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Bliss Suite

1 King • 1001 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

9.0 / 10.0

Outstanding(540 Ratings)

10.0 / 10.0

Aug 2024

Very nice!

10.0 / 10.0

Aug 2024

Amazing hotel, staff and service

5.0 / 10.0

Aug 2024

The hotel was beautiful and had a lot to offer. Our stay was filled with activities like a mixology class and a cooking class. Both were great and the food recipes outstanding. I shout out to Araceli and Fernando our chefs. A special thank you to miguel who was the best waiter ever. Thank you for making our stay as if it were our home. Accommodations we perfect. The only thing I would add is a full length mirror in the room

5.0 / 10.0

Aug 2024

Amazing hotel with amazing service! The hotel is beautiful. The rooms are amazing as well as the bathroom that have this beautiful tub. All the hotel colleagues are incredible and make you feel so special. They are very attentive to your every needs. There is an amazing bar behind the front desk that is only opened on Thursday, Friday and Saturday. A must to visit when it is opened. I highly recommend this hotel. Make sure to not get a room that faces the busy street on the side of the hotel. Even though the sound isolation is good, it can get a bit noisy. Overall, an amazing hotel.

10.0 / 10.0

Jul 2024

If you visit Puebla and want a perfectly-located hotel with every amenity, then the Banyan Tree is the right choice. It's a beautiful property close to the historic center, and the staff is great.

10.0 / 10.0

Jul 2024

Loved the rooftop view and swimming pool. Also they delicious Thai food there. The employees were fabulous! Very responsive and welcoming!

10.0 / 10.0

Jun 2024

First trip to Puebla after seeing this property a couple of years ago. Staff are best of all

1.0 / 10.0

May 2024

Everything was excellent as always with banyan tree Puebla , my problem is with you hotels.com I called you the day I arrived to change my check out day to May 27th ( a day earlier only for family reasons) the lady on the phone told me that was ok with hotels .com. She said she was just contact banyan tree to change it ( banyan tree told me they where ok but because I got the reservation on hotels .com you guys had to do it ) then when I check out I got charged the extra night because you guys never contact them !!!!! I been traveling for years with you guys and this is very unfortunate

10.0 / 10.0

May 2024

Great hotel

8.0 / 10.0

May 2024

The staff was excellent but my room was not great

10.0 / 10.0

Mar 2024

The design was superb, very nice property with good service.

10.0 / 10.0

Mar 2024

The hotel is perfect.

10.0 / 10.0

Feb 2024

Relaxing ambiance, clean and comfortable, sewer smell at times was a downside but seems to be all over the city

10.0 / 10.0

Feb 2024

Probably the best hotel in Puebla and part of a very short list of hotels worldwide that actually give Expedia VIPs a room upgrade.

10.0 / 10.0

Jan 2024

Great

10.0 / 10.0

Nov 2023

While breakfast is reasonably good, flavor and variety can be improved. The service and attitude from all staff is impecable. Facilities are in very good conditions and the overall experience is excellent

5.0 / 10.0

Nov 2023

Amazingly comfortable le hotel, beds super comfy, tub for 2 and great location. Rooftop great for sunsets, clean and friendly staff

8.0 / 10.0

Sep 2023

The electric door locks did not worked Nor did the electric sign for Do not disturb or service the room The shower head had not been properly cleaned so the water did not came our correctly, I had to clean it so we could shower.

10.0 / 10.0

Aug 2023

Fantastic facilities, stellar service and good food venues.

10.0 / 10.0

Aug 2023

Great place. Safe. You can get a uber and go to the town square in 5-10min. Thabk you Enrique for the great hospitality.

4.0 / 10.0

Jul 2023

It’s a beautiful boutique hotel. Breakfast was nice with enough selections. Our room was with two double beds, and it was spacious and very comfortable. However, it was on facing a very busy road where buses and coaches stop for people to get on and off. It is extremely noisy with all the honking from around 8 am to 9 pm. It only becomes quite after 11pm. We asked if we could change to a quieter room and we were told that it would be an extra 100 USD per night plus taxes. We went to have a look at the other options but they were smaller than our room, so we decided not to change.

6.0 / 10.0

Jul 2023

Was ok, no perfect l, they don't give me a upgrade for the room I paid for that

2.0 / 10.0

Jul 2023

I didnt stay, I asked the property to move dates for me because of a covid emergency and neither expedia nor the hotel helped me, I lost more than 400 usd for 2 nights because of the bad service of both companies

5.0 / 10.0

Jul 2023

Really nice hotel and nice pool on the roof top. Need to improve the breakfast service.

8.0 / 10.0

Jun 2023

10.0 / 10.0

May 2023

Amazing hotel with impeccable service!! Definitely luxury in the beautiful city of Puebla!

10.0 / 10.0

May 2023

The staff were excellent

10.0 / 10.0

Apr 2023

The Banyan Tree Puebla is an excellent hotel within 5 min walking distance from downtown Puebla in a safe neighborhood. The property is quiet and relaxing. The staff are helpful and Charlie the concierge went above and beyond to help arrange last minute transportation and appointments for us. We also loved the view from the rooftop restaurant!

3.0 / 10.0

Mar 2023

it does not live up to the Bnayan tree service level. The hotel is in good condition. The saffron restaurant is not that good.

3.0 / 10.0

Jan 2023

El baño tenia un olor muy fuerte a drenaje el cuál no se pudo corregir.

10.0 / 10.0

Dec 2022

Great property! Staff welcomed us so nicely.

4.0 / 10.0

Dec 2022

We had to leave the hotel because they had not had hot water in almost 24hrs and didnt know when it'd be repaired.

4.0 / 10.0

Dec 2022

The room was really nice. The bed was so comfortable!! It’s a small hotel but it has all what you need for a relaxing night . The spa massage was really nice. We didn’t like the service room food and the breakfast at the hotel restaurant. It is pricey and the flavour of the food is not delicious. I think the kitchen restaurant should make sure all their food is really fresh. Not reheated or fruit from the fridge.

8.0 / 10.0

Nov 2022

Everything was excellent the only thing we didn't like it is that you have to pay for parking.

10.0 / 10.0

Sep 2022

Great stay!

10.0 / 10.0

Sep 2022

Pristine hotel walkable to the historic center of Puebla. Staff were very nice and accommodating. If anything o felt a bit bad not taking more advantage of their rooftop bar and restaurant as we were there mainly to eat street food, but the one day we had breakfast was also great. Also we had a rental car. There is a valet with parking but a daily fee.

10.0 / 10.0

Sep 2022

My family and I truly enjoyed our stay at this beautiful hotel. If you are ever in Puebla, please stay at this wonderful hotel. Staff was friendly, breakfast was great and it was close to the city center. No complaints here, when I got back to puebla, this is where I will be staying!

10.0 / 10.0

Sep 2022

Everything about our stay in this hotel was outstanding. The manager, Cesar, was incredibly accommodating and all the staff were very attentive. The location of the hotel is very accessible and the property is beautiful.

10.0 / 10.0

Aug 2022

Great service! Great place! We’ll be back :)

5.0 / 10.0

Aug 2022

Old Mexican charming - beautifully designed meets High standard Thai Hospitality and a lovely rooftop with a modern vibe. Great Sunday Brunch

FAQs

How much does this hotel cost compared to others in Puebla?

The average price for a rental in Puebla is $85 per night. This rental is $306 above the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Banyan Tree Puebla. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Banyan Tree Puebla. Enjoy the water!

Is Banyan Tree Puebla pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Banyan Tree Puebla?

We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, laundry, and hot tub or spa.

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Banyan Tree Puebla

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Urban Bliss

Harmony Suite

Urban Room Double

Serenity Suite

Bliss Suite

Banyan Tree Puebla

Hotel in Puebla

Reasons to book

About this hotel

Amenities

Map of Puebla

Nearby attractions

Available Rooms

Urban Bliss

Harmony Suite

Urban Room Double

Serenity Suite

Bliss Suite

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Puebla?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Banyan Tree Puebla pet friendly?

What amenities are available at Banyan Tree Puebla?

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