Hotel Maya Yucatán
Hotel in Merida
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with free parking, a short walk to Mérida Cathedral
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and dry cleaning.
Hotel Maya Yucatán offers 78 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch LED televisions come with satellite channels. Bathrooms include showers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and dry cleaning.
Hotel Maya Yucatán offers 78 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch LED televisions come with satellite channels. Bathrooms include showers.
This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Merida
Available Rooms
Standard Double Room
2 Double • 807 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Room
1 King • 969 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Classic Double Room
2 Double • 807 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Classic Room
1 King • 807 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
0.5 / 5.0
The staff were super friendly and helpful.
However the hotel needs alot of repair.
The handicap ramp to get In the hotel had been closed for a while and during our whole stay which made our 80+ year old parent have to climb some step steps to access the hotel. This is unacceptable.
We had payed the more expensive room, however the pictures on the website was not like the actual room (we arrived at 10:45pm).
When you entered the room the AC was turned off it smelled like mildew. No HOT water it took a whole day for them to fix the hot water issue.
The paint on the wooden closet was pealing off extremely bad.
The wooden floors were all warped and a trip hassard with mssing pieces .
The front door was extremely hard to open.
On the 2nd day they cut the water off in the whole building without telling anyone. This lasted over 5 hrs. The employees never even expressed concerned or informed us where to use the bathroom. Once again this is unacceptable.
The only reason we stayed was because it was late we were tired and where only there for a few days.
3.0 / 5.0
The staff here was always helpful and happy. They will clean your room every day, if you don’t want that you need to tell them. One night one of the staff members opened my room while I was inside, that was a little alarming as I hadn’t asked for any services, he said he was bringing towels in and did seem remorse that he opened the door without knocking. The room was very bland and not welcoming and I chose the upgraded king room. I ended up checking out because I wanted something more welcoming and homey. Over all this wad a nice spot close to many things to do within walking distance of many parks and attractions.
1.0 / 5.0
This is not a good hotel. We had two rooms on different floors and were never able to get hot water. We selected this place because it had a gym, which was closed for renovations. First room, AC wasn’t cooling. Had to beg to be moved to a room with a working AC, but it never got cold enough for comfort. Second room, AC worked great, but leaked water all over the floor. Staff was just moderately helpful. I would not stay here again and do not recommend it.
3.0 / 5.0
The pool
5.0 / 5.0
It’s right next to main plaza !
You can walk everywhere in downtown!!
3.0 / 5.0
The room was run down even though it said was renovated. It was cheap so you get what you pay for.
5.0 / 5.0
Ok
4.0 / 5.0
It was nice enough. One of our rooms had a cockroach but they swiftly gave us another. The last day we were there the water pipes exploded and we had no water for that entire morning/afternoon. Staff was great.
3.0 / 5.0
Good ok
3.0 / 5.0
Hotel Maya Yucatan is a three star hotel and has what you would expect from a property of that level. The room and bathroom was dirty and there was construction at the hotel that was not mentioned prior.
0.5 / 5.0
Our experience here was awful. Mom and I did not get in until after midnight. Front desk tried to get our room key to work over and over, finally just gave it to us, guess what, did not work, this went on 3 times before maint. let us in, but could not leave because we still did not have a room key that worked, once into our room, it was NOT clean, floorboards coming apart and top coating peeling away, smelled like mold, sheets had stains, bathroom sink had mold growing since it did not drain. We were told we had to stay the night in that room because she could not switch us rooms that late. I slept on top of the sheets with a towel I brought. Woke up, tried to shower, no hot water, final straw. They moved us rooms to an equally dirty one. We walked a block and booked a different hotel. Tried to cancel this one and get a refund, we still have not seen any refund for 4 nights stay, we only stayed one, which I would pay for, but would like our money back for nights not stayed. Awful experience. Will not recommend.
4.0 / 5.0
Best bed in my life. Very hard. A bit noisy from the street but lot of natural light in the room. Walking distance to interesting points. The lobby of the hotel could be modernized.
1.0 / 5.0
If you need cheap, and you can live with a pigpen, this is your place…spend a little more
4.0 / 5.0
Great little hotel for the price it’s a bit tired but staff are great and the location is great
1.0 / 5.0
this place is less than one star. pictures are not true and exremly dirty
5.0 / 5.0
Very much enjoyed my stay the staff were super nice and welcoming and helpful .it was easy to reserve and to check in .keep in mind the price is really good but the rooms are a bit outdated but other than that ver comfortable and safe feeling .
1.0 / 5.0
We stayed in this hotel for 2 nights in the middle of November 2023, I made the reservation for 3 rooms, but rooms one of them was dirty and the other one had a light that did not work. At that time our family was upset but nothing was acceptable with the situation. The attendant at the counter didn’t care about the conditions only explained what it had and no changes could be made. So they tried to fix and clean the room. For the park, our care takes time because you need to go to the lobby and ask to open if they have space. Otherwise, you are lucky to find a space near the hotel. I normally do not give any review to the hotel and let them go if they are not satisfied with us, but this time the members of staff of the hotel were rude and did not care about the service. I will not recommend this hotel or get it as the last resource.
4.0 / 5.0
I liked that the Hotel is in close proximity to the Historical Areas of Merida. Restaurants, Market and the great Cathedral was within walking distance.
3.0 / 5.0
Very convinent location. Walking diatance to city center.
5.0 / 5.0
It was good!
1.5 / 5.0
The gym was sub standard, the machines were broken. No coffee or laundry as stated. Only one key per room. Floors in room cracked. Staff and pool pretty cool
4.0 / 5.0
Very good location to walk around through Merida Downtown. Good price and especially the staffs are very kind.
5.0 / 5.0
Nice hotel
1.5 / 5.0
People at desk are not friendly.
Beds are hard.
Room and shower fixtures look old.
Cleaning lady and bell boy (older man) are very friendly and serviceful.
Hotel is three blocks away from cathedral and surrounded with shops and restaurants.
4.0 / 5.0
I enjoyed my stay
4.0 / 5.0
It was wonderful the staff was very kind as well as respected my privacy. The swimming pool was awesome
5.0 / 5.0
The staff was very attentive and ready to serve us. Thumbs up for Cristian who was very cordial and helpful.
5.0 / 5.0
Its a nice place for a short-term stay close to all the downtown attractions and restaurants. It was a bit noisy, but overall it an ok property.
5.0 / 5.0
I like that the hotel is close to everything, it’s not the most luxurious one but it the location and price is convenient.
3.0 / 5.0
Love the staff. No fridge in room. And no ice machine
4.0 / 5.0
Location of hotel was great, people were nice, room was clean and large, was allowed to leave luggage after check out, elevator, air conditioning, they booked taxi for our very early departure. Did not like that the pool was a bit cloudy, there were only 3 chairs next to pool, had to ask for towels couple times, they could update all linens. over all, a nice stay.
1.0 / 5.0
Don’t stay here. The only good thing it has is the location.
5.0 / 5.0
Location, location!! to all things you would want to visit. Both the Grand Plaza and Santa Lucia Plaza are a short walk. Too many places to mention to eat or shop within walking distance. Felt totally safe walking at night. Staff are gracious and accommodating. Second time staying here. Definitely my go to when in Centro Merida. See you next trip!
4.0 / 5.0
The staff was extremely helpful. My Spanish isn't that great but we were able to communicate and get things done. The room was spacious - I was able to do yoga and not have to move any furniture. The water-pressure in the shower was amazing as was having hot-water - there was room for 2 adults easily. The gym equipment was user-friendly and well-maintained. The pool was clean and useful for doing laps.
1.0 / 5.0
This place is horrible. The staff is rude and they don’t help you when u need the help. The key lock didn’t work and they couldn’t open the door to my room so I waited for 3 hours and they finally opened the door but I had to change rooms the next day and with all that I forgot an apple 🍏 iPad and they said they never found anything . I will never stay there again.
3.0 / 5.0
It was good
4.0 / 5.0
Good location. Walking distance to the restaurants, business, and transportation. 2 free bottles of water daily. Restaurante by the Pool. A/C in the room.
Remember is very hot in Yucatán, no blankets, just a sheet. No coffee maker in room. No microwaves. No refrigerators in room. We did not need them since we spent most of the days in tours and everything is walking distance. I guess drinking coffee is not very popular in Yucatan. OXXO is walking distance from the hotel with multiple choices of coffee. Make sure you walk around the area at night time is a very popular area in the dark. We stayed upstairs in the 6th floor.
4.0 / 5.0
The only complaint I have is the wifi. They need to work on it. Contected to wifi without internet is not a nice feeling
1.0 / 5.0
We stay here on the second week on July, TERRIBLE clogged drain, smell in the pillows, towels are almost ripe, dirty pool, the floor has this dirty yellow foam, they ask you for ID to lend you the iron for 2 hours, you almost sign a bible to enter the hotel, but the worst of all were the mattresses I think the floor is softer we only stay 1 night of the 5, it is better to pay a little more believe, the team that works in this hotel are AMAZING they need to found other job!
PEOPLE READ ME DONT STAY HEREEEE!
3.0 / 5.0
Poor quality of. Linen. Towels
FAQs
How much does this hotel cost compared to others in Merida?
The average price for a rental in Merida is $99 per night. This rental is $38 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Maya Yucatán. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Maya Yucatán. Enjoy the water!
Is Hotel Maya Yucatán pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Maya Yucatán?
We found 7 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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