Villas Santander - Deluxe Stay

Standard Room | Minibar, blackout drapes, soundproofing, iron/ironing board

4.0

Good(125 Reviews)

Hotel in Guatemala City

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Guatemala City hotel in Zona 10 with free valet parking and a 24-hour front desk
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include concierge services, a 24-hour front desk, and a garden.
Housekeeping is available once per stay.
Villas Santander - Deluxe Stay offers 23 accommodations with minibars and hair dryers. 32-inch Smart televisions come with premium digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Amenities

Internet / Wifi

Parking

Garden

Map of Guatemala City

Nearby attractions

Available Rooms

Standard Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Studio

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Economy Double Room

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

$$$$

Villas Santander - Deluxe Stay

$$$$

4.0

Good(125 Reviews)

Hotel in Guatemala City

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Internet / Wifi

Parking

Garden

Map of Guatemala City

Nearby attractions

Available Rooms

Standard Room

1 Double

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Premium Studio

1 Queen

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Economy Double Room

2 Queen

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

4.0

Good(125 Reviews)

0.5

Nov 2024

There was BLACK MOLD in the bathroom. I approached the receptionist, made aware of this and that i woild need a different room. He casually said they can provide a fan ! I told him that black mold is toxic and hazardous to the lungs. He then offered a refund. I said I still need a place to stay. He said everything was booked. I said that i arrived with certain expectations and that he would need to provide a better option. He then proceeded to phone someone (I'm guessing management) and then said they could accommodate me at Villas Sicilia which he said is their sister hotel, a 16 minute walk from Villas Santander. I had three pieces of luggage to haul with me. He offered no transportation to get there and i had to call an Uber. Upon arriving to Villas Sicila, it was closer to midnight. I was let into my new room and found small spores of black mold in the bathroom and the shower curtain had RED build up on the bottom of it which means bacteria growth. Trying to reach ANYONE through this app was impossible. I kept getting AI Bots and gave up as it was past midnight and i was exhausted. Hotels.com needs to make this right as no one should have to experience a hotel stay at the cost of their health and well being. And how convenient for this app to have the photo upload feature not working as I write this to avoid showing you what I saw.

5.0

Aug 2024

Good for the price

4.0

Dec 2023

Is ok

1.0

Dec 2023

To expensive for what you get, service is the most horrible anybody could get, worn out bedding sheets, towels and bring your own bar soap, no telephone service nor enough electrical outlets for your equipment, old worn out mattress you have to beg to get a towel so far the most horrible hotel experience in Guatemala. Don’t go there unless you’re in a desperate situation.

4.0

Oct 2023

fairly modern property, overall a good stay

1.0

Aug 2023

They didn't want to change my reservation date, I made a mistake on the arrival date and even though I told them right then and there, they preferred to apply their policies and steal my money, their phone line doesn't work, it's a farce, I'm really very disappointed, they ruined my trip.

2.0

Aug 2023

Great people…great place for the price you can’t ask for more….my room was to close at hallway a lot of noise

1.0

Jul 2023

Amazing stay and good service but I was disappointed with the stairs. I was allocated in the 4 floor full of stairs. No elevator

5.0

Jul 2023

Comfortable, clean , conveniently located, friendly staff quiet. No complaints

5.0

Jun 2023

Everything was excellent

5.0

Jun 2023

This is going to be my stay in Gaute city anytime I come. It is very central, I love the layout of the villas. There is a restaurant with lovely staff if you just want to stay in and above all it is nice and quiet. I definitely recommend here if you are overnighting or stay a few days in the city.😁

0.5

Mar 2023

Im actually requesting a refund. Price give to me at time of reservation was not honered. They charged more because I used credit card. I made reservations with credit at that time nobody told me I would pay more if I used credit car. Second, room had no A/C. It was very hot and ill they had was a fan. Third, no soap in soap container. They had a used bar of soap (see pictures). Glass on window was cracked. Bad costumer service

5.0

Mar 2023

Nice Ubication, nice personal and excellent service

5.0

Mar 2023

2.0

Feb 2023

The room was newer and a good size. The sheets had holes in them and were worn out. Unacceptable at any price point. I twice had to ask for the hot water to be fixed. The internet was horrible and very slow.

1.0

Feb 2023

Service staff when I arrived at 12am and did not let me check in and I had to rent another room in other Hotel Really bad customer service my reservation was from January 26 to February 8

5.0

Feb 2023

Awesome

2.0

Jan 2023

The property was hard to locate. If you exit property and staff isnt on duty theres no way to enter location. We had to switch rooms due to a musty mold smell. Our next room had a smelly shower curtain. Pillows were old and flat and tv in room didnt work proper. If you have heavy luggage this is not the best scenario. Several flights of stairs with no elevator and a walk. There are no close by restaurants.

2.0

Jan 2023

It was ok. A trash can in the room it would it be nice. We had to use the small bathroom trash can. We ask for a bathroom mat because there was none. No key to lock the balcony door.

5.0

Dec 2022

Very clean

2.5

Nov 2022

Buen precio !! Todo muy limpio y los chicos de recepción muy amables No hay restaurantes cercanos

2.0

Oct 2022

Un hotel que resuelve, aunque su única vía de acceso hace complicado el movimiento en horas pico

3.0

Oct 2022

There was a strong smell in the bathroom and nothing was done to rid of it… they sprayed something but the odor was coming out of the drainage. Not good

2.0

Sep 2022

Todo muy bien, el servicio y las instalaciones, excepto que en la regadera salía agua caliente y después fría (así toda la ducha). Y el aroma de la habitación era a mucha humedad.

3.0

Sep 2022

I gave this location an "okay" rating because of the price. It was very affordable and, as they say, "you get what you pay for." So, I do not mean to discourage anyone from staying here. But, I would like to share information that might be helpful when choosing. The bathroom was very nice. It had clean towels, hand soap, shampoo, and great hot water. The hotel is multiple stories built down along a valley and it has no elevators. So, if your room is on a lower floor, be prepared to go up and down stairs. I mention this for anyone with mobility issues. There are many steps and they are outside, so they got slippery in the morning and after rain. The location made it nearly impossible to get ubers in the evenings. The beds were so uncomfortable, I actually considered changing hotels the very first night. This was beyond any extra firm mattress. It was like sleeping on a board or on the floor. My room had exposed wiring and one of the two outlets available had been pulled from the wall and was just dangling. There was no desk. The room was not sealed, so it was very damp and I had crickets, roaches, mosquitoes, and flying insects coming in. There was no closet or anywhere to put my clothes for the weeklong stay, so I had to keep it all in my suitcase. And, the only place to sit was on the bed. So, if you are looking for a place to shower and keep your things while you explore Guatemala, this would be a great choice. If you will spend any time in the room, maybe choose another.

3.0

Aug 2022

Was a little bit noisy and the area had a lot of traffic

2.5

Jun 2022

Goof services

2.5

May 2022

It was great staff very helpfull i never had such a pleasant experience will definitely go back to this Hotel , small hotel, but big in service to there customers.

2.5

Apr 2022

Excellent

2.5

Apr 2022

Excellent

2.5

Mar 2022

No hay restaurantes falta para abrir uno yo aki

2.0

Feb 2022

Good place for businesspeople. Clean, well located, not very walkable, but ok, quite and new construction. I recommend them to add a table under the TV and a support for luggage. Overall recommendable.

FAQs

How much does this hotel cost compared to others in Guatemala City?

The average price for a rental in Guatemala City is $119 per night. This rental is $52 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Villas Santander - Deluxe Stay. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Villas Santander - Deluxe Stay pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Villas Santander - Deluxe Stay?

We found 4 amenities for this rental. This includes internet / wifi, parking, tv, and garden.

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Villas Santander - Deluxe Stay

Hotel in Guatemala City

Reasons to book

About this hotel

Amenities

Map of Guatemala City

Nearby attractions

Available Rooms

Standard Room

Superior Room

Premium Studio

Economy Double Room

Villas Santander - Deluxe Stay

Hotel in Guatemala City

Reasons to book

About this hotel

Amenities

Map of Guatemala City

Nearby attractions

Available Rooms

Standard Room

Superior Room

Premium Studio

Economy Double Room

Reviews

FAQs

How much does this hotel cost compared to others in Guatemala City?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Villas Santander - Deluxe Stay pet friendly?

What amenities are available at Villas Santander - Deluxe Stay?

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