The Westin Excelsior, Florence
Hotel in Florence
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsAir conditioner, Internet / Wifi, TV and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Riverwalk Florence hotel in Santa Maria Novella with bars
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and 24-hour room service.
Change of bedsheets is available on request.
The Westin Excelsior, Florence offers 171 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking, and 24-hour room service.
Change of bedsheets is available on request.
The Westin Excelsior, Florence offers 171 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms.
Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets. This Florence hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
Laundry
TV
Gym or Fitness Center
Map of Florence
Available Rooms
Deluxe Room, 1 King Bed, Non Smoking
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 1 King Bed, Non Smoking, River View
1 King • 269 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Room, 1 Queen Bed
1 Queen • 194 ft²
Sleeps 1
You'll be directed to Expedia.com for availability & pricing
Premium Room, 1 King Bed, Non Smoking
1 King • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Premium Room, 1 King Bed, Non Smoking, River View
1 King • 323 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
$$$$
Reviews
2.5
We've visited Florence several times now and always loved walking pas this iconic building with the view that one day I would stay there. This visit that goal materialised. A great reception from the ladies in reception led us to our room facing the Arno River. The room was huge, king sized bed, and bathroom well appointed. Clean and spacious. Superb bedroom.
Breakfast is also a treat. They have a chef who makes the most fantastic omlettes, and the stocking of the buffet breakfast is done maticuloulsly. Our go-to hotel from now on when we will inevitably return to Florence.
2.5
amazing especially front desk very hospitality.
5.0
Location historical value great service
2.0
Outdated
5.0
Excellent
5.0
2nd time here and will keep coming back. Love how everything is walkable without being in the thick crowds of Florence. Hotel and staff are incredible and very knowledgeable. Will keep coming back.
5.0
nice
5.0
I had a wonderful stay at The Westin Excelsior hotel. The rooms were beautiful, service was excellent, and the staff could not have been more friendly and helpful!
3.0
Very overpriced compared to other hotels we stayed at in
Italy on the trip with less amenities.
5.0
Great traditional hotel. Lovely location on the Arno. A service
3.0
Liked location, view. Disliked staff and service
5.0
We loved being right next to the Arno River. It was an easy walk to the Oltrarno area and just as easy to get to the main sites of the city. Our room was surprisingly large, but the windows were placed oddly high so that we could only look out of one of them from a small set of stairs if we tiptoed.
The views from the rooftop bar were magnificent! We'd stay here again.
4.0
Everything was great about this property except it was a little to old and dark for my taste.
2.5
Amazing staff and in a great location.
5.0
The location is great, is elegant and very quiet rooms, I enjoy the view from my balcony
5.0
Exceptional in every way!!
Just perfect!
3.0
Bar service was limited to roof top bar and restaurant, lobby area lacked bar service for quite meeting.
5.0
Wonderful !!!!
2.5
Great hotel. Our room had a beautiful view of the Arno from our balcony. Hotel staff were very helpful. Great central location!
5.0
Honest, happy and very kind S
2.5
Service was great, mentioned that it was my birthday and they brought us some prosecco and macaroons. Building is really unique and location is prime too. HIhgly recommend!
5.0
Very friendly & well trained staffs. Felt very comfortable. The location is the best.
5.0
Our fourth time at the property. Staff is always friendly and professional. Not inexpensive, but true value as the rooms are incredibly clean, plenty of amenities, great location to walk to the Duomo, Academia, Uffizzi, etc. Concierge service has never let us down on restaurant recommendations/reservations. First class.
5.0
The size of the room, sheets, comfort of the bed, amenities, rooftop restaurant, breakfast buffet, location near the Arno—all great!
5.0
The views from the terrace and bar are magnificent. The rooms are very big even for American standards. The staff is super friendly and attentive. The location next to the Arno and overlooking Ponte Vecchio nut not next to it and its crowds is superb.
5.0
This hotel is in the perfect location for a stay in Florence. The concierges went above and beyond to help us with several different questions and reservations during our stay. We will definitely be returning!
1.5
Location is perfect by the river. View from restaurant amazing. Typical posh Westin. Way too expensive for what it is honestly. Guests did not adhere to Italy mask mandate and crowded onto elevators to and from rooftop bar restaurant. Staff was delightful.
2.0
Where do I start? No tv, ordered a bucket of ice, instead got a glass half full, 10 euro coke, water pressure low, no glasses, had 2 cappuccino’s and cereal but charged for 2 breakfast buffets, do not disturb sign broken but not replaced therefore staff woke us up, on a more positive note the concierge staff (alesso) was great, having worked for Marriott for 22 years, I was very disappointed.
5.0
Excellent
2.5
The staff was amazing.
2.5
The staff was amazing.
2.5
Great Property. Well maintained.
2.5
All of the staff are exceptional!
2.5
All of the staff are exceptional!
1.3
Everything was amazing. The room is stunning and the stuff is very friendly
2.5
Everything was amazing. The room is stunning and the stuff is very friendly
1.3
The staff are incredible from check in to concierges. The rooftop bar and deck were amazing! It’s one of the best views ever! The bed was amazing! It made my last night in Florence the best!
2.5
The staff are incredible from check in to concierges. The rooftop bar and deck were amazing! It’s one of the best views ever! The bed was amazing! It made my last night in Florence the best!
2.5
Great service.
2.5
Great service.
FAQs
How much does this hotel cost compared to others in Florence?
The average price for a rental in Florence is $159 per night. This rental is $2,559 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at The Westin Excelsior, Florence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Westin Excelsior, Florence pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Westin Excelsior, Florence?
We found 5 amenities for this rental. This includes air conditioner, internet / wifi, laundry, tv, and gym or fitness center.
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