Hotel Palace Puebla
Hotel in Puebla
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great price for your budgetOne of the lowest cost properties in the area
About this hotel
Housed in a representative building in Puebla’s historic centre, Hotel Palace Puebla offers free Wi-Fi connection and is just 200 metres away of popular touristic spots, like Puebla’s Main Square and cathedral.
Amenities
Internet / Wifi
Parking
TV
Wheelchair accessible
Family friendly
Map of Puebla
Available Rooms
Double Room
1 Double • 236 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
La recepción
La habitación y los pasillos muy descuidados muy viejos
7.0 / 10.0
La ubicación, que había ventilador para refrescarse del calor.
El trato en el área de recepción en la entrada y salida. Al salir radearon a la camarista para revisar la habitación como si nos estuvieramos robando algo. Y en la entrada el recibimiento es muy poco amable.
10.0 / 10.0
Todo estuvo muy bien, buen trato y muy buen hotel.
1.0 / 10.0
NO NOS GUSTO NADA. NO HAY NADA QUE SEA BUENO EN ESE HOTEL.
No hay nada que me haya gustado. Nos dieron una habitación (que era una caja de zapatos de pequeña y demasiado olor a comida) LAS FOTOS NO TIENEN NADA QUE VER CON LA REALIDAD. Me cambiaron a una segunda, y me pidieron con orden de gerencia que le de propina a la camarista. Se nos cayo un anillo abajo de la cama y cuando metimos la mano, estaba llena de rollos de papeles con sangre adentro que no sabemos de que tenian. eran muchos. nunca barrieron ni limpiaron el cuarto. estaba con salpicones pegoteados que no queremos averiguar de que eran mas todos esos papeles embolbiendo cosas con sangre y olor a podrido. ganas de vomitar. No solo avisamos a recepcion para que nos envien servicio, enviaron a un chico a cambiarnos a una tercera habitación que tambien estaba toda sucia, llena de pelos, todo el baño sucio. Realmente la peor experiencia que he tenido en un hotel y tan solo por una noche. no pudimos dormir del asco pero ya era muy tarde para irnos a otro sitio. y al dia siguiente no querian reconocer nada e hicieron un show trayendo a las camaristas a la recepcion. realmente muy feo y antiguo el hotel para los precios que cobran, una estafa. y la atención tambien deja muy poco que desear. ha habido un solo chico alto que ha sido muy educado y amable. El resto, cero manejo hotelero. Tengo que contar esto porque aun sigo sorprendida con eso porque eso que vimos ahi no era nmada normal. NUNCA ME DIO TANTO ASCO UN HOTEL.
10.0 / 10.0
La ubicación
Que no había aire acondicionado
8.0 / 10.0
EXCELENTE UBICACION BUEN SERVICIO COMODO Y LIMPIO
SOLO QUE DEBERIAN PONERLE CABLE YA QUE SOLO TIENE 5 CANALES Y ESO ES TODO
QUE NO TIENE UN BUEN SERVICIO DE CABLE , SOLO SE VEN 5 CANALES Y LOS LOCALES ESO ES TODO
10.0 / 10.0
La ubicación, la limpieza y el personal
El Internet no llega bien y no se puede conectar
9.0 / 10.0
ubicacion buena
tarda mucho el parking
6.0 / 10.0
La ubicación y limpieza
La cama parecía mesa , muy duro y no se podía descansar bien !
Las almohadas súper chiquitas
Muy chiquito y se siente mucho calor
Se iba mucho el wifi
1.0 / 10.0
Nada
La cama tenía cabellos, olía a sucio, los cojines estaban amarillos
10.0 / 10.0
Todo
10.0 / 10.0
Desayunos muy sabrosos y buen precio.
Ubicación excelente
Trasnporte accesibles
En realidad para ser nuestra primera visita a ese hotel.nos pareció.muy bien, no tenemos ninguna quejo, el.personal muy amable, esperamos regresar en dic .
8.0 / 10.0
I love the fact that the hotel was in the middle of the city which if you hungry late at night then all you have to do is down the street.
I guess the only thing I did not like was the bed. I was able to feel the bedsprings when I laid down.
5.0 / 10.0
It was clean
Wifi was bad. They should fix it. Staff entered room without even knocking. Water tab was broken. There was nk exhaust in the bathroom. Smelled bad.
6.0 / 10.0
Excellent location.
The reception staff person was pretty rude to me (and I am an extremely polite person who speaks Spanish fluently). This marred the impression of the stay. The room itself was clean, but windows were giving to another room. I would stay somewhere else next time.
5.0 / 10.0
good location, friendly and helpful staff
room was tiny - felt like we were staying in a prison cell. Couldn't come back to room for a break - nowhere to sit or relax.
Work being done on the hotel was noisy and disturbed us.
9.0 / 10.0
The great location
It's a little noisy, you can hear people from other rooms
8.0 / 10.0
I liked because it's in the center of the town and it's so accesible from everywhere.
I didn't like because in the internet the rooms look bigger and they are not, the hotel from outside it's looks nice but the rooms looks too small and old.
9.0 / 10.0
Location. They also allowed us to leave luggage till the evening
Didn't speak English, interesting that hotel didn't have needle and thread when I asked
10.0 / 10.0
It was comfy and clean
Not enough water and toilet paper
9.0 / 10.0
Great location, friendly staff, modest rooms
Either a bit hot, or open the window and risk getting a bit of noise
9.0 / 10.0
The room was clean, and very close from Zocalo, less 5 mins by walk
8.0 / 10.0
The wifi was very weak - don't stay here if you need to use wifi.
8.0 / 10.0
We only paid 300 pesos for 1 night, great value and location
The drain outside smells
FAQs
How much does this hotel cost compared to others in Puebla?
The average price for a rental in Puebla is $88 per night. This rental is $40 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Palace Puebla. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Palace Puebla pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Palace Puebla?
We found 5 amenities for this rental. This includes internet / wifi, parking, tv, wheelchair accessible, and family friendly.
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