Black Swan Lakeside Boutique Hotel
Hotel in Rotorua
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
High-end valuePrice for this property is higher than average in the area
About this hotel
Perfectly positioned on the edge of Lake Rotorua, Black Swan Lakeside Boutique Hotel offers a solar-heated swimming pool, a sauna and free Wi-Fi. All rooms boast a fireplace and views of the lake, pool or rose garden.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Smoking allowed
Parking
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Garden
Family friendly
Map of Rotorua
Available Rooms
1 King or 2 Single • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King or 2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen or 4 Single • 538 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
10.0 / 10.0
Beautiful location overlooking Lake Rotorua. We really enjoyed our breakfasts and wandering the lovely garden. The big bonus was the fire in our room which made the property so cosy, and we loved the hot tub after a busy and freezing day doing activities in Rotorua. Rowena and her team are doing a fantastic job of managing this property.
If anything, the decor is a bit dated, however this didn't affect how much we enjoyed our stay.We would definitely choose to stay here again.
10.0 / 10.0
Everything was exceptional. The room, location, staff, food, and service in the restaurant.
8.0 / 10.0
Beautiful spot and breakfast was lovely and fresh
Parking
10.0 / 10.0
excellent view, good breakfast.
10.0 / 10.0
staff were absolutely amazing.
10.0 / 10.0
Outstanding grounds and view. Beautiful room with excellent bath.
9.0 / 10.0
Beautiful location with lake view . Charming modern Victorian style. Excellent service and delicious small restaurant only for hotel guests . It feels like you are home ! Really a great and unique place to stay
8.0 / 10.0
Location and room very nice. Staff also excellent. Gardens were lovely
Outside areas including furniture needed some attention as were grubby and broken in places. Swimming pool had seen better days with water looking green and floor covered in leaves / dirt. Spa tubs also not very clean.
10.0 / 10.0
Great location. Delicious breakfasts. And the Duty Manager,Pandy, was very friendly & attentive. He ensured that our stay was as comfortable as possible.
9.0 / 10.0
room, breakfast, dvds
9.0 / 10.0
Very peaceful location, beautiful setting - good to be out of the hustle and bustle of Rotorua. Breakfast was excellent and beautifully cooked. The service was attentive and friendly throughout.
The swimming pool was cold and univiting. There was no bar or restuarant for evening food.
7.0 / 10.0
bathroom was divided into 3,
sink in the bedroom, shower only separated by glass door from bedroom with very poor drain system, toilet was small and completely separated from the bedroom
10.0 / 10.0
Amazing location, beautifully decorated rooms and very friendly attentive staff.
just one small thing was the walls are quite thin and at times we could hear guests in adjoining rooms, but overall this didn’t change the fact that we loved this hotel.
7.0 / 10.0
Breakfast was adequate. Nice host. Beautiful grounds on lakeside made for an enjoyable stay. A wee hideaway for a special occasion.
Cold room when we arrived. Heatpump wasn't giving out enough heat. My husband discovered heatpump filter was extremely dirty, so cleaned them in bathroom basin which made a huge difference. Disappointing.
10.0 / 10.0
beautiful property, feels very
homely and comfortable
9.0 / 10.0
Beautifully, peaceful boutique hotel. Kym was very welcoming from the moment we parked our car. She was accomodating, polite, hard working and made us feel right at home. Photos do not do it justice.
Car parking is a little tricky with an oversized car, especially with a full house, but no big deal.
6.0 / 10.0
view
location
website had a restaurant
no restaurant was available
8.0 / 10.0
Kim is an asset to the property. Breakfast was great.
unfortunately the restaurant and bar was not open in the evening.
8.0 / 10.0
The hotel manager was amazing and friendly and actually showed us around the place. Breakfast was so delicious and you get treated so well. Actually had the best jacuzzi I ever tried. Very homey hotel specially the main building.
5.0 / 10.0
friendly staff and spa pool
felt the room was tucked away next to the maintenance shed; towels had an unclean damp smell; no sky TV; showers were awkwardly positioned
10.0 / 10.0
Located on a glorious Lake set in beautiful gardens. The breakfast was delicious and the staff were extremely welcoming and friendly. Our room was so cosy wand comfortable. I cannot fault this lovely Boutique Hotel.
10.0 / 10.0
Beautiful property in great location
8.0 / 10.0
We really enjoyed the view of the lake and our room was lovely, having its own fireplace and lake view. We also found the manager Kym most helpful. She made us feel at home, gave recommendations of things to do and made an amazing breakfast that my husband loved. We were the only guests and it was my husbands 50th -Kym treated us so well.
The heating in the lobby was too hot.
The manager Kym had the day off and when she wasn’t there the music in the lobby played all night and the level of service dropped.
9.0 / 10.0
I love the service very much.
Duty Manager, Kym, is very helpful all time
She rang me before and tell us the room we booked were under renovation so she moved us to a better room with more space and facilities.
Then, we have been told the chef was away so she will need to cook breakfast for guests.
Guess what, turn out the breakfast was tasted very good..
There is no USB PORT in the room
luckily I got 1 charger with me, so we can share it between 3 devices.
9.0 / 10.0
Facilities etc were really great, location superb.
Staff great, location, quietness , will come again
10.0 / 10.0
The location is beautiful, amazing view of the lake, with really good food and outstanding service.
The privacy and beauty of the place exceed my expectations.
Kym the hotel manager was wonderful
FAQs
How much does this hotel cost compared to others in Rotorua?
The average price for a rental in Rotorua is $237 per night. This rental is $53 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Black Swan Lakeside Boutique Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Black Swan Lakeside Boutique Hotel. Enjoy the water!
Is Black Swan Lakeside Boutique Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Black Swan Lakeside Boutique Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and fireplace.
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