Great

Bad

It should be stated online that there is a $15 a day pet fee which is ridiculous. If your pet does not tear up anything, why does it need to be a pet fee for everyday? It's already expensive enough trying to pay for the room. But then you gotta pay a $15 fee everyday I think it's absurd.

Outdoor access only but very clean and kind staff

Durty the towels are stinks

The room was nasty. Holes in the wall. Bug on the curtains. I would not walk on the carpet without shoes.

Excellent

The room was clean, private, quiet. The cleaning staff and hotel staff very nice! I just wish there were mattress protectors on the mattresses and pillows. I liked that Target was near there for convenient shopping.

I was honestly disappointed with this establishment. Pool was closed room was dirty. No refrigerator or coffee machine. No one picked up the phone as I was booking to confirm the pool was opened. I booked for the pool. My kids and myself were extremely disappointed.

Good location, decent price, friendly staff, good dining options. I would recommend. My experience was good.

Room was not at all comfortable. Bathtub faucet was not easy to use. It had popped out of the wall. Although there was a sign in the lobby saying breakfast served 6-9 am, there was none. Bed was not made. Towels were not replaced. Unfortunately I did not take the pictures of the bath tub. The tub did not have anti slippery mat. Front desk staff were pleasant. That does not make up for the discomfort

Everything was nice and clean for the most part. I did not tho like that the people next door were noisy and got told nothing and also they were smoking weed and again got told nothing. The smell was strong and in our room made my night horrible because it gave me a headache. The front desk people were polite at first. they definitely should have done something atleast about the smoking. Instead my friend got told to mind her business so that was rude

I felt like I overpaid for the stay, and I haven’t felt like that in a very long time

Clean and presentable.

The only thing I don't like is not getting my deposit back in a timely fashion. Three days and still haven't received the deposit. May not go back.

Room was not cleaned during my stay. (3 days)

my room flooded sometime in the night whiole we where sleeping. I guess the toilet continued to fill. something about the float. I am not a plumber, so they could of told me a numerous amount of things and i would not know. But they gave me a towels for the floor at first. then a plunger and finally moved us to the room net store at 2;30 in the morning. Was not fun. Very disappointed.

Carpet wasn’t as cleaned as I’m accustomed. Burn whole in the middle of the floor. Internet was worse than dial up. Staff was very friendly Other than carpet and internet i liked the room.

Nice staff.....

I was surprised about the $35 deposit which I still have not received back 3 days after.

Full of bed bugs

Absolutely terrible customer service. The door to my room didn’t close all the way. The room next to mine was a working girl who had her clients in and out all night. After my stay they lied and told Hotels.com that I never checked in or paid for my stay.

The property is in disrepair, taped tv remote, holes in the comforter,… “Continental breakfast” is brown water coffee

Had to pay an extra deposit because we booked thru Travelocity, now have to wait for a refund after they inspect room. Also no continental breakfast which is why we chose this location.

Liked that I did not had to stay a second night. Did not like: Check Check in took 45 minutes of standing in line, there was no continental breakfast as advertised, the pool was not open to be used by hotel guests, I killed three bugs in the bathroom that were there most likely from the dampness of the leaking toilet, the shower had peeling paint on the ceiling, holes punched the walls covered but not painted, severe cracks in the wallboard under the window, the safety latch on the door looked as if people had tried to force their way in the room, and the check in person was rude to my wife. Also no air conditioning in the hallway area for checking in and it was 94 degrees that day, but it was air conditioned behind the plexiglass for the clerk checking us in.

The site said the property had a pool but it was covered, it was supposed to have breakfast but with Covid concerns it did not therefore, we were not happy with the outcome of our stay

The room was extremely dirty! Cobwebs and bugs! Carpeting was disgusting-had shoes on at all times.Holes in bathroom door,bathtub dirty just disgusting👎😡

Advertised as having breakfast. None Concern over activities in parking lot.

Got what I paid for I should have known better but worse than I thought it would be

The hotel say at you page have pool but its no true the pool its no work looks like lone time close forever i am veri desapointe

None of the doors to the property had locks. Elevators outdoors where anyone could access. Ripped furniture and bedding. Chipped concrete and paint and dead trees. No access to lobby. Had to check in across a window. Overcharged for my room. One of the worst accommodations I’ve ever stayed in. Just awful.

First of all the false advertising about the free breakfast. They are conveniently not serving breakfast since covid?? So for the last two years they have been lying on their website. The asking for more towels requires you to physically walk down to the office to get clean ones. The room was pretty good except for the tiny bathroom that is not even the width of your armspan in either way. The cost of the room does not translate to the service or amenities.