Best Western Plus West Edmonton
Hotel in Edmonton
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Eco-certified Edmonton hotel in West Edmonton with free breakfast
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus West Edmonton offers 102 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
A fitness center, a snack bar/deli, and a business center are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include conference space, dry cleaning, and laundry facilities.
Best Western Plus West Edmonton offers 102 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.
This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include a fitness center.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool or fitness facility.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Gym or Fitness Center
Map of Edmonton
Available Rooms
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Bathtub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Kitchenette (Shower Only;with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Junior Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)
2 Queen
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
$$$$
Ratings and reviews
4.0 / 10.0
Good Location.
3.0 / 10.0
The hotel was great, but they are seriously short staffed. Especially in the evenings. The poor lady working was run off her feet and trying to juggle too much for the demand which seriously lowered customer service. This was not the fault of the employee, as she was trying her best. Maybe management might need to look at staffing situations a little closer
2.0 / 10.0
Travel lots for work and usually a BW is a decent hotel and can be counted on.
This property can not! The owners are apparently too cheap to pay for a basic sports package (TSN and SN in Canada). Seriously!
One of the beds had not been changed and there were many hairs in the bed.
The pool was not operational.
While to front staff was understanding the manager was not around in the evening nor was the morning manager willing (or able) to come out to discuss my concerns.
I have many options when I travel and will not be staying here again.
4.0 / 10.0
Pros: We liked the spacious renovated rooms, really appreciated the evening soup and included breakfast. Breakfast was also replenished in a timely manner, and tables cleaned quickly when guests left.
Pool was fine and hot tub relaxing.
We found we actually liked the no daily housekeeping as it usually wasn’t needed.
All the staff were very friendly and helpful.
Free parking always a plus.
Con’s:The floors above can be annoying if someone is stomping around. Sound proofing from the doors is a little weak and the mattresses in our room were wearing out.
All in all I would very much stay there again.
4.0 / 10.0
Our stay was good, the kids enjoyed the pool which was warm & open late! The hotel was nice and clean, staff were helpful. Breakfast was decent with good amount of options. Will be back.
4.0 / 10.0
We enjoyed our stay! The beds weren’t very comfortable, but the rest of the experience was great. My kids loved the pool & the suite layout was awesome.
4.0 / 10.0
The stay overall was great. Service was fantastic, close to lots of places, rooms was good. I personly wasn't a fan of the room we had with the shower only. More because the water got everywhere. Food was great. We didn't like how the pool was very full and pretty much no parents watching their kids. My husband even had to save someone from drowning. But the staff was try to take control over that situation. The only thing I can say is I wish the rooms where a bit more soundproof. I could hear people all night in the hall (we were close to the lobby) and the beds moved a lot on the type of frame they had.
1.0 / 10.0
We really were disappointed in our stay. Forgot to mention that we didn’t want the main floor room. Ended up right by the lobby and breakfast area, clanging and banging doors all night.
A three hour night is not acceptable.
5.0 / 10.0
Comfy beds, good linens. Breakfast was great. I'd stay here again!
4.0 / 10.0
Updated rooms, no carpet (win), great staff. Overall quality of stay was great
4.0 / 10.0
The stay was good, the only issue was too much banging noice from the upper floor in middle of the night as i got a roon in main floor. Next night was better.
Secondly, reception staff need to explain / provide the wifi conectivity process and password when issuing room access card.
3.0 / 10.0
people in the above room were noisy all night long felt like a herd of elephants up stairs . very load stomping feet. .
5.0 / 10.0
We had a great 2-night stay. The only thing to be aware of is that the bathroom sink is outside in the main area. Not a big deal for us but it is different.
10.0 / 10.0
Greeted immediately when entering the property by super helpful and cheerful staff. The hotel itself had an awesome selection of purchasable snacks, as well as complimentary coffee and slushies, and the pool is open fairly late. The breakfast in the morning had excellent selection and great hours. The beds are comfortable and the rooms are so clean. Will be booking here again.
4.0 / 10.0
Had to complain three times to the front desk people upstairs very noisy, running in hall way, screaming crying and jumping after 10:30 pm.
4.0 / 10.0
Our stay was good, rooms were
Decently clean. my kids loved the breakfast, it was always stocked and area was always clean. Also the kids loved the free slushy after 1 pm. My biggest complaint is the beds. They felt old, broken down. Getting into bed or getting out of bed the sides of the bed would collapse. Which also made us have to sleep right in the middle, so that was not the most comfortable
10.0 / 10.0
It was in a convenient location.
8.0 / 10.0
Pros: Excellent friendly staff, room was well appointed and immaculate, breakfast had a few thoughtful extras that set it above the standard Continental fare.
Cons: Not much soundproofing for the room, stairwells were a bit dirty.
10.0 / 10.0
Awesome place to stay
10.0 / 10.0
Enjoyed our stay! Great brrakfast, amenities and staff
5.0 / 10.0
It was quiet and I appreciated your staff moving us (without asking) to the main floor when the elevator became out of service. It was greatly appreciated.
10.0 / 10.0
Property was clean. Easy access to WEM. Suite was okay, good for 3 teens and a parent. Pool awesome. Breakfast, standard grab and go, coffee and slurpees on tap. Elevator was out but not their fault in a long weekend. Will stay again.
10.0 / 10.0
Great staff. Nice location for my choice of activity.
8.0 / 10.0
The elevator broke down, unfortunate for my wife who is disabled. When checking out she had to use the stairs.
8.0 / 10.0
Elevator was down our whole stay but otherwise was a good hotel
8.0 / 10.0
Good amenities in lobby
10.0 / 10.0
They have very friendly, helpful staff. The breakfast is amazing, so many choices and it's included. There are quite a few restaurants within walking distance.
8.0 / 10.0
GOOD SERVICE
10.0 / 10.0
Thanks
10.0 / 10.0
Quiet and clean property with friendly staffs.
Free breakfast looked simple and basic but it's quite enough for the day start.
6.0 / 10.0
Room was clean and updated however we saw a mouse in our room during our stay , was a bit offputting. We didn't use elevator it was backed up it's also the staff elevator , wouldn't stay here if you have movement issues . P
10.0 / 10.0
Great vibes and great service.
10.0 / 10.0
It was nice and clean. Breakfast was cool too
10.0 / 10.0
Very family orientated and the breakfast was delicious!
10.0 / 10.0
I would stay here again . Great rooms , love the free espresso machine in the lobby .
10.0 / 10.0
Would certainly stay here again. Great staff, super friendly and helpful. Good breakfast
Beds were a little soft but overall very pleased!
2.0 / 10.0
This place was terrible. The air conditioner was so loud they provided ear plugs in the room. There was not enough staff anywhere. The breakfast food was horrible except for the protein. They ran out of everything and were understaffed. We needed clean sheets for our grandsons bed. We requested this in the morning were told yes and of course nothing got done. No obe answered the phone. We went to the front desk ordered a top and bottom sheet. We eventually got a top sheet and bedspread. We used the top sheet as a bottom sheet and gave up. We will never stay in a best western again.
10.0 / 10.0
This was a good property and close to were we needed to be.
10.0 / 10.0
Was great overall
2.0 / 10.0
After not having been informed that we had to let the front desk know by 10am if we wanted our room cleaned, we requested clean towels as we had used them for that day. We were told they would be brought to our room. None ever came. So I requested again and none ever came. When I complained about not receiving clean towels for 2 days, I was told the staff were very busy. Hardly an excuse for basic requirements when staying in a hotel.
I would NEVER recommend this hotel and I would encourage people to not waste their money here.
Though the 2 front end ladies were very nice and said they were doing what they could, that in no way excuses not receiving clean towels for a families in 2 Juior Suites and paying for 6 adults and also having 4 children, all of which were a part of the resevation.. We were left with no towels to get ready and I had splurged on suites. To spent $1300.00 + dollars for a family get-away and receive this pathetic level of service, I would rate my exprience here as 0.
FAQs
How much does this hotel cost compared to others in Edmonton?
The average price for a rental in Edmonton is $155 per night. This rental is $3 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus West Edmonton. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Best Western Plus West Edmonton pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus West Edmonton?
We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.
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