Holiday Inn & Suites Shin Osaka, an IHG Hotel

4.3

Excellent(765 Reviews)

Hotel in Osaka

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Holiday Inn & Suites Shin Osaka is situated in Osaka in the Osaka Prefecture region, a 10-minute walk from Shin-Osaka Station, this hotel offers a bar and a restaurant. Free WiFi and fitness centre are available, and on-site parking is provided.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Osaka

Nearby attractions

Osaka Aquarium Kaiyukan

10.4 mi

神戸どうぶつ王国(Kobe Animal Kingdom)

Available Rooms

Standard Room

2 Single or 1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room with City View

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double Bed Standard City View

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Twin Room with City View

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

Holiday Inn & Suites Shin Osaka, an IHG Hotel

$$$$

4.3

Excellent(765 Reviews)

Hotel in Osaka

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Osaka

Nearby attractions

Osaka Aquarium Kaiyukan

10.4 mi

神戸どうぶつ王国(Kobe Animal Kingdom)

Available Rooms

Standard Room

2 Single or 1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard Twin Room with City View

2 Single • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double Bed Standard City View

1 Double • 193 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium Twin Room with City View

2 Single • 258 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

King Suite

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(765 Reviews)

100% verified reviews

3.0

Oct 2024

You are a service industry, make guest comfortable if you want them to come back or refer others

The access to the station and the cleanliness

after staying for 7 days the hotel refused for an extension of 2 hrs for checkout without payment

5.0

Oct 2024

Exceptional Stay

The staff were attentive, friendly and helpful. I liked the bathroom was separate from the toilet. Also, the bathroom itself has space and many hangers which were comfortable to use. Even though the sofa bed was quite hard and the pillow was quite soft but I didn't feel any aches after sleeping on it. The shuttle bus spot at Shin-Osaka station may not be that easy to find. I think hotel guests who arrived at Shin-Osaka station should ask the Visitor Center for help. It was easier if we asked them. We tried to find them by ourselves but we could find it after asking JR travel visitor center. We could walk directly from the hotel to Shin-Osaka station if we didn't have the luggage. The location was very easy to find from the station.

The shuttle bust location was quite hard to find if we tried to find it at the 1st time. I think hotel guests who arrived at Shin-Osaka station should ask the Visitor Center for help. It was easier if we asked them. We tried to find them by ourselves but we could find it after asking JR travel visitor center.

4.5

Sep 2024

素晴らしいスタッフ、素晴らしい部屋

施設が大変良かったです。

食べなかったので、正確な評価はできませんが、朝食が値段に比べて品揃えが少し足りないようです。

5.0

Sep 2024

Séjour agréable

Le confort des lits et la chambre spacieuse. On se sent moins compressé par rapport aux hôtels de Tokyo. Personnel professionnel et agréable On est à 14 min à pied de la gare d’Osaka et du métro

RAS

3.5

Sep 2024

Ausruhen nach dem Flug

Praktische Unterkunft nach der Landung in der Nähe zum Bahnhof, gutes Preis-Leistungs-Verhältnis.

Lage nicht geeignet für längeren Aufenthalt, "Tote Ecke".

4.5

Sep 2024

非常棒的一次体验

房间很大，然后各种用品都很齐全，特别是洗衣机超级好用，前台的服务员也非常热情，特别是一个香港的小哥哥，讲中文服务非常贴心，下次来还会住这里！

厕所隔音不太好，楼上楼下在放音乐听得到

4.0

Sep 2024

Honeymoon First Stop

10 mins walk from Shin-Osaka station with the option of using the shuttle bus was amazing. The room was cozy but small (understandable as it is common in Japan). Lawson's across the road made it convenient to get snacks, an easy breakfast, or necessities. Buffet breakfast in the hotel was decent, nothing special.

Nothing in particular

4.0

Sep 2024

SwitchにWi-Fiを接続できたら文句なしの満点だった

広くてキッチンがあるところ

Wi-FiがSwitchに繋がらないタイプだった

4.5

Sep 2024

We enjoyed our stay in Holiday inn Osaka

Rooms are clean and spacious. It has all cooking facilities and room laundry. Location is also good, nearby we have Lawson and saizeria

5.0

Aug 2024

Schönes Hotel in guter Lage mit sehr gutem Service

Sehr freundliches Personal, Zimmer ausreichende Größe, gute Auswahl am Frühstücksbuffet

5.0

Aug 2024

非常棒，推荐给大家

尽管距离地铁900米，但是酒店安排了自有的穿梭巴士，每20分钟往返新大阪车站之间，早7-21:30。另外酒店的房间比东京的酒店大，而且双床房的价格比东京划算多了。房间也是每天一打扫，东京是4天一打扫。楼下就有罗森24小时便利店，斜对面的萨莉亚餐厅好吃又划算

无

4.0

Aug 2024

大致不錯，因為英日文都不好，突然發現飯店有中文櫃檯人員，為何不能用中文服務中國客人？如果這點能加強，我會有更高的意願在台灣跟親友推薦此次的住宿

有廚房、洗衣機，烹煮用具都有

房間若內鎖飯店人員就束手無策，這感覺有點可怕，房務人員素質不同，有時會忘了補充用品或少掉毛巾一人份之類的。

5.0

Aug 2024

快適

清潔

5.0

Jul 2024

Great hotel in Osaka!

We liked everything about the property. The room was great, breakfast was plentiful and the staff were attentive.

The courtesy bus needs to cater for larger groups.

1.0

Jul 2024

Wrongly checked out of the hotel and the hotel staff wouldn't care..

Cleanliness

There are a lot of language problems. Holiday Inn being an international chain, we especially booked thinking that there would be staff available at all times who could converse properly in English but English speaking staff is available only for the evening shift. In the morning shift the staff present doesn't speak or are able to communicate in English. Due to this confusion, we were checked out of the hotel wrongly by the staff present despite having one already paid night for our 3 days stay at the hotel. After the 2nd day of stay, due to some confusion in the number of nights booked, we were checked out of the hotel. The staff present in the morning could not properly communicate with us that we had a pending 1 night stay still available. After 3-4 hours of checking out at 7 am in the morning, we realised we had indeed one more night left for the stay at the hotel. Booking.com website was also showing our stay as active. When we called the hotel realising this, the hotel female english speaking staff who's name starts with 'R', very rudely denied us our pending 1 night stay. We even told her that on Booking.com, the stay is still showing active but she was quite adamant on her stance. Due to this adamancy by the hotel staff and the morning staff not being able to communicate with us properly, we had to spend extra and book another hotel for the same date. Being an IHG member, I have never come across such a rude and straight on the face denying staff with an utter disregard to customer service and customer well being especially in a foreign country where especially language is an issue. Being an international chain, they are expected to have English speaking staff and have a proper customer service who atleast listen to the guests and try to atleast find a solution. Very bad experience. Local Japanese chains have a better stay experience.

4.0

Jun 2024

Komfortabeler Kuraufenthalt

Gutes Frühstück, schönes großes Zimmer! Nettes Personal

Beim Frühstück Obst vermisst…

4.5

May 2024

Nice kitchenette, great bathroom, big beds

Shuttle to station was very helpful. Kitchenette was very nice and helpful. Loved the bathroom with bathtub and enclosed showerhead. Staff were very nice and helpful, spoke good English. Bed was large and comfortable. My 6'4 partner and I fit comfortably on the King bed.

Hotel was a little far from the station, shuttle was a little hard to find at the station first day we got there.

4.5

May 2024

Fantastic hotel to visit both Kyoto and Osaka.

Very good facilities in the room and nice bathroom. Great staff.

No bar

4.0

May 2024

笑顔☺️

スタッフの方が気持ちよく挨拶してくださり、対応もすごく良かったです。

枕とパジャマが臭かった。所々埃がかぶってるのが気になった。

4.5

May 2024

I enjoyed my stay!

Clean, good location with many restaurants nearby and Lawson across the street. They offered free shuttle to the train station which is around 10-15min driving.

Kind of far from the main attractions

5.0

Apr 2024

Great and comfortable

Room was amazing

4.5

Apr 2024

快適

スタッフの方の対応が、皆さんとても丁寧で感じ良かったです。部屋も広く、いつも清潔に整えていただけたため、とても快適に過ごすことができました。またぜひ利用させていただきたいと思います。

乾燥機の使い方がよくわからなかった。

4.5

Apr 2024

Ottimo soggiorno

Posizione molto comoda per eventuali gite con treno shinkansen. Comodissimo il servizio gratuito di navetta dell'hotel per la stazione Shin Osaka. Complicato la prima volta capire il punto di partenza della navetta dalla stazione.

La sala per la colazione è un po' troppo piccola. È necessario fare la fila per avere un tavolo

5.0

Apr 2024

Perfect and value for money. Highly recommend

New, Clean, friendly stuffs. Kitchen and big room 2 adults and 2 kids in one twin share.

3.0

Apr 2024

Plesant. If only room has space for 2 baggages. Amenities cupboard should not have doors.

Room was too tiny which is not like the usual Holiday Inn. Breakfast was same every day, wish there was a change of menu or alternate menus. Distance was fairly good.

The pick-up van is not suitable for elderly with knees or legs problems as climbing in or out is difficult too. The steps are too high for street level and inconvenient. Should look into getting buses used by Osaka Garden Hotel with lower steps and the height of the bus is higher and interior bright and cheerful.

4.0

Apr 2024

Decent hotel if you have a car

The room was clean and spacious. We didn't get to use the actual kitchen but it was very handy to have the laundry machine in the room. Very easy access by car. Breakfast was pretty normal.

Couldn't use the car park because my rental car was too tall. The mirror built-in Bluetooth speaker volume was unadjustable so it was either very loud or off. Not really walking distance from the closest train station, you have to rely on the hotel shuttle bus.

5.0

Apr 2024

Wonderful Stay

Well kept rooms and an excellent breakfast. The complementary shuttle service to Shin Osaka train station is a big +. The staff very supportive.

All good.

5.0

Apr 2024

Excellent.

A worker from Srylanka was so nice and went an extra mileage to explain to me my way back to the airport. In general the stuff are very helpful and nice.

5.0

Apr 2024

Osaka Gem

Coutesy bus brillant - on time always but only takes 9 people (and 9 bags if needed). Walk from station say 8-10 minutes and very safe surrounds. Reception staff were professional and English speaking as well. Products used throughout support sustainability. Lifts good and plenty of eating places nearby both up and down street. Recommend having washing machine/drying in your room which was well designed and lots of drawers. What is in web-site accurately reflects nice clean modern room and facilities.

JR Metro Loop line is Osaka-Umeda Station (called Umeda Station within a minute or two from Osaka Station and more central for getting to attractions in Osaka. More effort from Shin-Osaka but Coutesy Bus makes up for it. Location OK.

4.5

Apr 2024

讚不嫌遠的想安靜的來這沒問題

我是加大房型跟床型以我對日本飯店的了解這間我進來還真是嚇死了有夠大間設備又很新洗澡廁所洗臉盆全部分開裡面冰箱超級大要什麼有什麼連碗盤都有還有洗衣精烘乾機洗衣精桌子沙發要不是來日本玩我都可以在裡面待一整天了超讚👍

基本上住宿方面就是完美唯一有問題的就是附近就是個標準住宅區其它逛的基本上是0 所以有一好沒兩好看是要選擇安靜的住宿還是可逛街的地方囉然後飯店離車站頗遠每天走可能有點辛苦不過飯店有提供接駁車所以我認為問題不大大家自行斟酌

5.0

Mar 2024

Pleasant wonderful stay . Good Value for money.

The staff are very helpful and the breakfast is really good.. Hotel is very clean

nothing

4.0

Jan 2024

良い

外国人を意識してるのか内装、設えがシンプルで今っぽい

ベッドの高さも外国人向けにしてるかもしれないが、大きさは日本人サイズ

4.5

Jan 2024

Great Location & Cleanliness

The location near supermarket & close to Shin Osaka station. They do have shuttle van to transport you from station to hotel & vice versa. Love their kitchenette.

I was staying for 3 person per room and i have to request 1 extra bath towel everyday which is quite frustrating. Their pillow is really ² soft coz i like firm for my head.

4.5

Dec 2023

The room is spacious for the family. Bonus was a small kitchenette & washing machine.

Breakfast was lovely but for each day slight variation would be better.

More TV channels would be good too

4.5

Dec 2023

Great stay, really enjoyed it!

Great suite, with kitchen and in room laundry facilities. Perfect after being away for a week and needing to refresh some clothes. Big size room by Japan standards.

A fair hike from Shin Osaka station with luggage. All flat, but took us about 15 or so mins to get there.

5.0

Dec 2023

Quiet area near Shin Osaka. Easy to access by train

Clean and staff very helpful and friendly

Nothing

5.0

Dec 2023

Enjoy the stay, will consider for next time

Location is good, close to restaurant, supermarket, and kitchen, washier and dryer all available, staff are extremely helpful

More bed, for family stay of 4， 2 single beds are not enough

5.0

Nov 2023

Lovely stay and will be back again!

Property was located away from the hustle and bustle which helps to wind down at the end of a busy day. There are food options around the property - walk further down away from Shin-Osaka and you get Sukiya, CocoCurry and a huge Supermarket! The shuttle helped to save walks - just remember to line up in the right spot. The washing machine was handy too. The reception helped to organize transfer two of our luggages to Tokyo while we headed to Hiroshima for two nights (praying my luggages arrive where it should!).

Nothing! We will be back again!

4.0

Nov 2023

Satisfactory

Room is spacious and clean, hotel transfer to station 3 trips each hour. Hotel staff are friendly.

Quite far from station, charge policy for child is not clear - not by age but by school level.

5.0

Nov 2023

Very nice and will sure come back

The lobby is nice. The breakfast is quite nice.

The room corridor (inside the suite) is a bit narrow

FAQs

How much does this hotel cost compared to others in Osaka?

The average price for a rental in Osaka is $100 per night. This rental is $20 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Holiday Inn & Suites Shin Osaka, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Holiday Inn & Suites Shin Osaka, an IHG Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Holiday Inn & Suites Shin Osaka, an IHG Hotel?

We found 11 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in Osaka

Explore all rentals in Osaka

4.3

Excellent(2,404 Reviews)

hotel androoms Shin-Osaka

Hotel

in Osaka

3star

1 single bed

Kitchen or Kitchenette · Air conditioner · Internet / Wifi

Hotel in Osaka, for $71 per night is great for your next (business stay, family stays, couples stay, getaway vacation, etc.)

$$$$

Holiday Inn & Suites Shin Osaka, an IHG Hotel

Hotel in Osaka

Reasons to book

About this hotel

Amenities

Map of Osaka

Nearby attractions

Available Rooms

Standard Room

Standard Twin Room with City View

1 Double Bed Standard City View

Premium Twin Room with City View

King Suite

Holiday Inn & Suites Shin Osaka, an IHG Hotel

Hotel in Osaka

Reasons to book

About this hotel

Amenities

Map of Osaka

Nearby attractions

Available Rooms

Standard Room

Standard Twin Room with City View

1 Double Bed Standard City View

Premium Twin Room with City View

King Suite

Reviews

FAQs

How much does this hotel cost compared to others in Osaka?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Holiday Inn & Suites Shin Osaka, an IHG Hotel pet friendly?

What amenities are available at Holiday Inn & Suites Shin Osaka, an IHG Hotel?

Explore similar vacation rentals in Osaka

Osaka travel inspiration

Related vacation destinations