JW Marriott Kuala Lumpur

4.3

Excellent(4,654 Reviews)

Hotel in Federal Territory of Kuala Lumpur

5-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located along Bintang Walk in the Golden Triangle, JW Marriott Kuala Lumpur offers accommodations within the hustle and bustle of Kuala Lumpur's city centre.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Federal Territory of Kuala Lumpur

Nearby attractions

National Stadium Bukit Jalil

10.6 mi

Available Rooms

Executive Deluxe King

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Executive King Room

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 764 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Studio Suite

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Cabana Poolside King Room

1 King • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

$$$$

JW Marriott Kuala Lumpur

$$$$

4.3

Excellent(4,654 Reviews)

Hotel in Federal Territory of Kuala Lumpur

5-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located along Bintang Walk in the Golden Triangle, JW Marriott Kuala Lumpur offers accommodations within the hustle and bustle of Kuala Lumpur's city centre.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Federal Territory of Kuala Lumpur

Nearby attractions

National Stadium Bukit Jalil

10.6 mi

Available Rooms

Executive Deluxe King

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Executive King Room

1 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 764 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Studio Suite

1 King • 699 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Cabana Poolside King Room

1 King • 592 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(4,654 Reviews)

100% verified reviews

3.5

Nov 2024

Time for an upgrade

The location is perfect

It needs an upgrade. The elevator speed is slow, the junior suite that we stayed is rather old and, just doesn't seems like worth the money we paid.

4.0

Nov 2024

Excellent!!

From the door man, bell hop & front desk JW Marriot staff are kind and friendly. kudos to all of them.

the drop off point could improve more as the traffic is heavy. need to wait for 10 mins before being drop off at the lobby.

4.0

Nov 2024

Great place, but upgrade staff attitude pls.

The location is very good, in the center of Bukit Bintang shopping district, in front of Pavillion Mall, and attached to Starhill Mall. Room was very spacious, bathtub, and large bed.

We experience peak elevator traffic during check out (10am) and queue on the elevator almost 20 minutes. I was staying in 3rd fl. I needed to catch a flight; I went to the service elevator and was forbidden by the staff (maybe they were following SOP). I asked if there were any stairs, and he answered no. You have to queue up in the elevator as he didn't care about your flight, and there is no alternate solution. Robot.

4.0

Oct 2024

Excellent shopping location.

The Hotel is very great, Hotel staff are always very helpful, the Hotel are located in an excellent location, we will come again.

For a first timer its not easy to find around, can be better marketed where the different restaurants are located and how to find them.

1.0

Oct 2024

not worth the price

the location

booked the Marriott for our 6th anniversary. waited 40 minutes for our 1 bag to be delivered to the room after we called and went down to the reception to ask for the bag. staff attitude was definitely not 5 star or what we have ever experienced in any marriot property around the world. location is very good but definitely would not stay there again.

5.0

Sep 2024

قريب من كل شي

قريب من كل شي الفندق جميل و يوجد مطاعم تحت الفندق و يوجد مطعم عربي و قريب جدا من شارع العرب

زحمه في الاستقبال

3.5

Sep 2024

Good location, clean rooms, friendly, but very noisy!...

Great location, many shops and restaurants near by. Rooms are nice and clean. Swimming pool nice and reasonable size.

Very noisy. Every other night there are cars outside the hotel revving their engines with loud exhausts at 2am, 3am waking up everyone. The hotel was unwilling to do anything about it or alert the police of this ongoing nuisance. Swimming pool should be open longer in the evenings, currently closing at 7pm. Breakfast lacks cold cuts and better choice of cereals.

5.0

Sep 2024

جميل مريح

كل شي

مطعم الفندق افضل ان يكون ٢٤ ساعه

4.0

Aug 2024

Overall the hotel is fantastic

When my family and I arrived, we were greeted by a front desk reception named Habib. He greet us with a smile, patiently explaining our stay and search for a connecting room for the convenience of a family of 4. Breakfast was awesome! Many choices and plenty of seats available

The gym facilities is decent but a 2 out of 5 running machines are not working

4.5

Aug 2024

Excellent

So many items

I have no issues to raise.

0.5

Aug 2024

A one-star hotel called a five-star hotel

Break fast was very good. Location excellent close to the shopping malls

1-not clean hotel, I saw a small cockroach in the wardrobe 2-The vast majority of housekeeping not good and Always complain when talk with them to clean our rooms. 3-They take Extra money 51 Kuwaiti Dinar around 155 $ for interconnecting rooms in spite of .they have this note from booking.com. 4-There is a manager named Angie. Her manner is rude and unhelpful, and she told me that she is not interested in evaluating the sites we booked rooms from, such as Booking.com and Trip.com. 5-The furniture is old and there are dirty stains in the carpets, and this hotel does not live up to the level of luxury Marriott hotels, for example, in Germany, the Netherlands or Thailand. 6-There is no hotel official interested in the opinions of guests, like other Marriott hotels. Certainly, the executive leaders have not visited the hotel in the last five years.

2.0

Aug 2024

Didn’t recommend

My rooms are not ready and they gave me one connecting room, and can’t sleep well due you to kids knocking the doors

SPA was good but unfortunately the receptionists wasn’t honest as she told me the massage privet for female and wasn’t

4.5

Aug 2024

満足

とにかくロケーションが抜群。マレーシア航空の機材トラブルで3日延泊になりましたが、延泊費用はほどほどの価格で大変助かりました。

ドリアンを持ち込む客がいたため、2日くらい廊下が臭く感じた。持ち込みを取り締まるよう徹底の必要あり。他の客からも同じ改善要望があるはず。

5.0

Aug 2024

Geweldige locatie, centraal gelegen met hotel in alle gemakken voorzien!

De geboden service, de kamer, het zwembad en de geboden faciliteiten.

Niets

4.0

Aug 2024

Pleasant staff

Location, friendly & helpful staff Special thanks for front desk staff Habib. Excellent service by Habib.

1- car park can do some upgrading 2- stain on most pillow and is time to change 3- Constance knocking noise is very disturbing (everyday) 4- bathroom accessories is due to replacement as some are rust & loose. 5- is good to have liquid soap by the basin. 7- long waiting time for lift.

4.5

Jul 2024

Great stay, will come back

The location is fantastic. Strategically located opposite Pavillion Mall and also within walking distance from other malls in Bukit Bintang. Room is newly renovated, breakfast spread was good too.

I got a twin room on the 3rd floor and I didn't like that the room does not have a window view. So my window overlooks a fake facade that houses some artificial plants.

4.0

Jul 2024

Hôtel parfait pour 3 nuits à Kuala Lumpur

Super bien situé, bon buffet petit déjeuner et grand choix

4.0

Jul 2024

Very pleasant stay, everything is very clean, decent breakfast, I was missing more Mediterranean food, but that’s ok!

Clean, spacious and very pleasant staff.

I expected more comfortable beds.

5.0

Jun 2024

AMAZING.

The most impeccable service ever! the hotel deserves the best ratings!!

i loved everything!

0.5

Jun 2024

Way to freaking hard to contact them after staying, no deposit back.

The staff who helped my check-in was definately kindest i have ever met and the location is perfect to go shopping.

I checked in on 6th May and checked out on 8th May. I asked the guy who was on the lobby kept my luggage from 1pm to 6pm. And also asked him whether i have to proceed the check-out procedure or not and he answered no need. Since then, i haven't received my deposit yet even though i sent the e-mails three times & called the lobby and left my name & number & e-mail address but same like no feedback yet. Really disappointed their after service and I will drop by this hotel on August during my biz trip and will strongly claim about it.

2.5

Jun 2024

Staff not knowledgeable

Location

3.0

May 2024

Good location

No comment

No comments

5.0

Apr 2024

enjoy the stay. thanks!

great location, friendly staffs, clean room, perfect bathroom!

pillow

5.0

Apr 2024

Will return

Location and room space

Nothing

5.0

Apr 2024

Hotel is in a superb location .

Superb location . Easy access to all the shopping malls. Very clean hotel . Very comfortable bed and pillows. Breakfast is excellent. We will be definitely stay in JW marriot for our next visit in Malaysia.

4.0

Apr 2024

حلوه

الموقع ممتاز جدا

القنوات التلفزيونيه قليله جدا جدا

4.5

Apr 2024

مكان ممتاز يستحق الزيارة

الموقع ممتاز في شارع العرب و بجانب جميع الخدمات و مقابل لمول بافيلون الفندق فخم و مرافقه ممتازة النادي الرياضي به كل المستلزمات المهمة و مفتوح على مدار ال 24 ساعة سعة الغرفة النظافة ممتازة الأسرة مريحة التكييف ممتاز النت جيد الحمام به شطاف يدوي و هو أمر بالغ الأهمية طاقم الفندق متعاون

إجراءات الدخول أخذت وقت طويل و طلبو وديعة 600 رينجيت ماليزي

4.0

Apr 2024

Excellent and well worth every penny of it although expensive.

Location - Right at the heart of Bukit Bintang and shopping heaven. Centrally located and transportation to any part of KL is a breeze. Room - Spacious and luxurious. All amenities were provided. Room service is good and top notch.

Room - On last night before checking out on the very next day, discovered Room 1712 had a leak just outside of the bathroom (i.e. Along the walkway, just in front of the mirror). Already informed the hotel personnel to look into it!

1.5

Apr 2024

Horrible experience. Save your money.

Location, room is clean. That’s it.

Service was absolutely appalling, especially given the brand that this hotel carries. Checked in at 2.30pm, understandably the room was not ready, so the check in officer said that she would call when the room is ready. It’s 4pm++, and no call was received. My bags are all with the concierge and I’m chasing for time to perform Zuhur prayers (which I thought I could do at the room). When I went to the counter to ask if the room was ready, they suddenly prepared the keys. When asked why I wasn’t contacted if the room was ready, the response was “perhaps you gave an inactive number”. Seriously? What an elementary excuse. When asked if my bags would be in the room, officer said yes but that was not the case. Bags came maybe 45 minutes after room key was given. Best part is yet to come. Next day, family and I went shopping at Pavilion and when we returned around afternoon, our room cards were deactivated ! Had to leave my poor mother in front of the hotel room while I get it sorted out. When asked why the room keys were deactivated, the response was “oh maybe you placed it near to your phone and the card demagnetised”. Sounds like an answer curated from ChatGPT. FYI, none of the cards were placed next to the phone. Last day when checking out, I was asked how was my stay. I explained my frustration as above. The officer was apologetic, and to compensate me, they waived my RM 10 flat fee parking ticket. Amazing, RM 10 ?! What a slap across the face. All in all, super disappointed with the service. Save your money and go Hyatt instead if you’re looking for a premium experience. But if you’re okay with subpar service, it’s a good hotel only due to the location.

4.5

Apr 2024

Great stay,

We booked a king room at the Marriot KL, but before we left for KL l had received call to say that there was no availability for this type of room and that if l would agree l could stay at their sister hotel the Ritz Carlton and they would throw in breakfast, l agreed, and could not have been any happier

nothing

5.0

Apr 2024

Хорошее месторасположение

Отличное место расположение! Хорошие номера! Вкусный, разнообразный завтрак!

5.0

Mar 2024

Perfect stay

Walking distance to pavilion.. many eateries around hotel.. city view from room.. breakfast was good in shook..had a good swim in the pool..

Since located in city centre, traffic if bad.. advisable to take grab from hotel as its hard to get parking outside..

5.0

Mar 2024

my stay at JW Marriott Hotel Kuala Lumpur exceeded my expectations.

The hotel’s downtown location allowed me to explore nearby shopping center, enjoy dinner, and have foods and drinks—all within walking distance. The service was top-notch, as always.

Smokers smoking outside the hotel’s main entrance.

2.0

Mar 2024

Some facility improvements needed, but staff' customer service is excellent..

The staffs were very professional and really helpful in fulfilling customer needs.

The room facilities can be better i.e bath tub is quite small, pillows are not comfortable to sleep, the food choice at shook need to be further improved.

3.5

Mar 2024

Pleasant except for the above comments and the rooms were on low floor.

Location of the hotel. The room is well lit and spacious. Aircon makes you feel like you are in a winter.

Towel is not clean. Standard of Toothbrush and toothpaste unbelievably appears like 3 star hotel. The coffee capsule appears to be dated. the iron is dated and not functional. the water kettle is dated and leaks/spills when pouring. The phone does not seem to be working. The TV (Samsung) remote control is too complicated to use.

5.0

Mar 2024

Was perfect

Very satisfactory

Nothing

4.5

Mar 2024

يستحق التجربة

الموقع ممتاز معاملة ممتازه سرعة بالاستجابة لطلب عدم التاخير في مل شي امان الموضفين نسيت فلوسي بالبنطلون وكان مبلغ كبير فقدت لفلوس بعد ثلاث ساعات تقريبا اتصلت الرسبشن شرحت الوضع بسرعه توجهوا للمصبغة وعطوني فلوسي علا حطتها ويتاسفون وانا الغلطان

مرافقة اتسكر بسرعه

4.5

Mar 2024

Great location and high standard facilities

Great location and facilities at a high standard

Check-in was slow. At First got me worried as they could not find my reservation.

2.5

Feb 2024

I had better.

Had better in 4 star hotels

Room was small over priced My laundry they ripped my shirt and made it look old.

FAQs

How much does this hotel cost compared to others in Federal Territory of Kuala Lumpur?

The average price for a rental in Federal Territory of Kuala Lumpur is $63 per night. This rental is $13 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at JW Marriott Kuala Lumpur. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at JW Marriott Kuala Lumpur. Enjoy the water!

Is JW Marriott Kuala Lumpur pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at JW Marriott Kuala Lumpur?

We found 12 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.

Explore similar vacation rentals in Federal Territory of Kuala Lumpur

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4.3

Excellent(2,516 Reviews)

InterContinental Kuala Lumpur, an IHG Hotel

Hotel

in Kuala Lumpur

5-star

2 single beds

Pool · Air conditioner · Internet / Wifi

This inviting Hotel in Federal Territory of Kuala Lumpur can fit your needs for many types of vacations, at $78 per night.

$$$$

JW Marriott Kuala Lumpur

Hotel in Federal Territory of Kuala Lumpur

Reasons to book

About this hotel

Amenities

Map of Federal Territory of Kuala Lumpur

Nearby attractions

Available Rooms

Executive Deluxe King

Club Executive King Room

Junior Suite

Studio Suite

Cabana Poolside King Room

JW Marriott Kuala Lumpur

Hotel in Federal Territory of Kuala Lumpur

Reasons to book

About this hotel

Amenities

Map of Federal Territory of Kuala Lumpur

Nearby attractions

Available Rooms

Executive Deluxe King

Club Executive King Room

Junior Suite

Studio Suite

Cabana Poolside King Room

Reviews

FAQs

How much does this hotel cost compared to others in Federal Territory of Kuala Lumpur?

Is parking included with this hotel?

Is there a pool at this hotel?

Is JW Marriott Kuala Lumpur pet friendly?

What amenities are available at JW Marriott Kuala Lumpur?

Explore similar vacation rentals in Federal Territory of Kuala Lumpur

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