Embassy Suites By Hilton Asheville Downtown

Property building, Day, Neighbourhood, City view, Street view

Property building, Natural landscape, Bird's eye view, City view, Mountain view, Sunset

4.3 / 5.0

Excellent(50 Ratings)

Hotel in Historic Montford, NC

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Ideally set in the centre of Asheville, Embassy Suites By Hilton Asheville Downtown offers air-conditioned rooms, a fitness centre, free WiFi and a shared lounge. This 4-star hotel offers room service and a 24-hour front desk.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Historic Montford, NC

Nearby attractions

Biltmore

6.2 mi

Asheville Pinball Museum

Available Rooms

King Studio Suite

1 King • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Studio Suite - Hearing Accessible

1 King • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Room King Suite

1 King • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Corner King Suite

1 King • 516 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Corner King Suite with Mountain View - Hearing Accessible

1 King • 516 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

$$$$

Embassy Suites By Hilton Asheville Downtown

$$$$

4.3 / 5.0

Excellent(50 Ratings)

Hotel in Historic Montford, NC

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Historic Montford, NC

Nearby attractions

Biltmore

6.2 mi

Asheville Pinball Museum

Available Rooms

King Studio Suite

1 King • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Studio Suite - Hearing Accessible

1 King • 365 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Two-Room King Suite

1 King • 462 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Corner King Suite

1 King • 516 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Corner King Suite with Mountain View - Hearing Accessible

1 King • 516 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.3 / 5.0

Excellent(50 Ratings)

100% verified reviews

0.5 / 5.0

Oct 2024

Awful experience that made me change my opinion on Hilton.

The room was okay

The customer service was awful. We had the cleaning crew barge in without knocking while my wife was getting dressed. I informed the manager at the front desk and she told us we would be getting Hilton reward points and a discount on our valet parking which we received neither one. I called back to see if we were getting those things and the person on the phone said she never heard of that incident and I needed to speak with the manager that promised those things. I was extremely disappointed in the outcome.

4.0 / 5.0

Jul 2024

good

room was very nice

paying $30 for parking

5.0 / 5.0

Jun 2024

Amazing!!!

Very clean, modern, friendly staff

Wish it had an outdoor pool

2.5 / 5.0

May 2024

Hotel needs to work out maintenance issues but the hotel and staff were quite lovely.

We liked the room, the breakfast has good options and tasted great. We went the to rooftop to enjoy the view and the restaurant upstairs. Kasey, at the front desk and Steve, the maintenance person, went above and beyond to help make our stay memorable as we had multiple issues with our first room.

We had many issues with the room, etc - first one of our keys did not work so I went to the front desk and was issued aa new one - that one did not work either. Kasey, along with Steven the maintenance person, brought up new keys - they worked. In the meantime, the bathroom sink would not drain nor did the bathtub, in addition, the thermostat would not go below 74 degrees and the room was hot and stifling. We were texting the front desk the whole time and they did offer to change our room but, at first, we declined as we were already dressed for bed. After the issue with the temperature not cooling the room, we agreed to move rooms. Kasey (from the front desk) and Steve (the maintenance person) were wonderful and helped us move to a new room. In the new room the TV controller for the bedroom was missing. Steve brought us another one. The rest of the night was uneventful and peaceful. When we requested our car the next morning, it was raining and when our car was brought out it was not parked under the overhang and the valet did not volunteer to move the car to under the overhang so we could put our luggage in the trunk without getting wet. It was just frustrating, inconvenient and wet. Also I just looked at my bill and I was charged an extra $6 plus tax for wine. I drink margaritas (not wine) and have the receipt for that charge. I am now going to have to call and dispute that charge. We did learn that the hotel was new and working out the bugs. It is just a shame we got a room with lots of issues.

5.0 / 5.0

May 2024

My stay at any Embassy Suites by Hilton is always excellent.

The Embassy Suites by Hilton always have the best breakfast.

The room that I stayed in didn't have enough light in the room.

2.5 / 5.0

May 2024

For the money we spent I would not recommend this hotel to anyone and I will not be staying there again. On the surface

The hotel lobby and room itself were very nice! Location was great!

When it came to the important part, which was the bed to sleep on; very very firm. Way too hard for mine and my husband’s liking and I’m sure most people would agree. It felt like a toddler mat to on the floor at school for them to take a nap. The pillows went completely flat after a hour of use, so zero neck support. The shower products were out. The air conditioner didn’t seem to be working properly. On our morning of check out house keeping knocked on our door three times before we could leave, which was way too much! We struck up a conversation with other guest there and they were experiencing some of the same issues as us.

4.0 / 5.0

May 2024

Angenehmer Aufenthalt

Sehr gepflegt

Nur Valet Parking für 30$ !

3.5 / 5.0

Apr 2024

Disappointed in Asheville

Modern and clean. Good location.

The complementary happy hour drinks and food were poor quality. Did not even offer sparking water! There was an up charge for most drinks. Hotel stay was overpriced.

4.0 / 5.0

Apr 2024

I’d stay again great location the rooftop was nice as well

Location was great! Kasey was awesome and the valet guys as well!

The ppl handling the breakfast were rude and closed everything down at 930a??? Didn’t get that

5.0 / 5.0

Mar 2024

If you’re staying in Asheville, the Embassy is where you should be staying. Perfect!

Customer service and our accommodations were perfect during our visit. Brittany, the front office manager, was attentive and a perfect ambassador for Embassy Suites.

Having to leave, but the gentleman at the front desk and your valet staff was efficient and friendly.

4.5 / 5.0

Jan 2024

Brand New!!!

Everything was amazing. Very clean and comfortable enviroment.

Brand new hotel. So wires in lighting etc is still needing a touch up. The toilet didnt have enough water pressure to flush every time you needed to flush. Everything was brand new and I don't think anybody had ever been in the room we were staying in.

FAQs

How much does this hotel cost compared to others in Historic Montford?

The average price for a rental in Historic Montford is $251 per night. This rental is $3 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Embassy Suites By Hilton Asheville Downtown. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Embassy Suites By Hilton Asheville Downtown. Enjoy the water!

Is Embassy Suites By Hilton Asheville Downtown pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Embassy Suites By Hilton Asheville Downtown?

We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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3.7 / 5.0

Good(1,401 Ratings)

Downtown Inn

Embassy Suites By Hilton Asheville Downtown

Hotel in Historic Montford, NC

Reasons to book

About this hotel

Amenities

Map of Historic Montford, NC

Nearby attractions

Available Rooms

King Studio Suite

King Studio Suite - Hearing Accessible

Two-Room King Suite

Corner King Suite

One-Bedroom Corner King Suite with Mountain View - Hearing Accessible

Embassy Suites By Hilton Asheville Downtown

Hotel in Historic Montford, NC

Reasons to book

About this hotel

Amenities

Map of Historic Montford, NC

Nearby attractions

Available Rooms

King Studio Suite

King Studio Suite - Hearing Accessible

Two-Room King Suite

Corner King Suite

One-Bedroom Corner King Suite with Mountain View - Hearing Accessible

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Historic Montford?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Embassy Suites By Hilton Asheville Downtown pet friendly?

What amenities are available at Embassy Suites By Hilton Asheville Downtown?

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