Holiday Inn Kingston - Waterfront, an IHG Hotel
Hotel in Kingston
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Centrally located just a 5-minute walk from Kingston’s waterfront, Slush Puppie Place and 1000 Island Cruises, Holiday Inn Kingston - Waterfront, an IHG Hotel features an indoor pool. Rooms include a small fridge and microwave.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Kingston
Available Rooms
Standard Room
1 Double • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard King Room with Balcony and Harbor View
1 King • 215 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Standard Queen Room with Patio - Pet-Friendly/Ground Floor
2 Queen • 215 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Standard King Room with Sofa Bed/River View/Balcony
1 King • 215 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds with River View
2 Queen • 215 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
8.0 / 10.0
All the staff were very friendly and helpful. Exceeded my expectations. Quality of breakfast can be improved. Location is excellent, close to most tourist sites, walkable to restaurants, downtown.
Quality of breakfast can be better.
7.0 / 10.0
Clean and convenient.
8.0 / 10.0
Booked a King bed got 2 Queens. After we pointed this out, they said we could move to another room. We said no and stayed where we were.
Would have liked another chair to sit in., in the room. Everything was fine.
10.0 / 10.0
Love the views from the balcony , the pool, the breakfast!
5.0 / 10.0
Location. Excellent - room needing updating.Breakfast buffet excellent. Staff courteous
Heating system not dependable.
10.0 / 10.0
The hotel staff was amazing, very friendly and helpful. The breakfast was amazing too and if I remember it was Cheryl who served the breakfast. She was very nice.
The location was great, we walked to take our tickets and cruise, just few minutes walk. The parking also was very convenient.
Absolutely nothing
8.0 / 10.0
Convenient and comfortable
Balcony was not very clean. Bugs on the balcony railings. Looked dirty. Paper cups. No milk. Receptionist on check out was a bit frosty when I had a charge query.
10.0 / 10.0
A proximité de la croisière que nous avons fait au mille iles a kingston
Kamel au restaurant qui nous dit quil n’a pas de plus grand sceau a glace pour le vin alors que l’autre serveuse nous en a trouver un et il nous répondais n’importe quoi il n’a pas sa place dans cette hotel la
7.0 / 10.0
Location
Expense
7.0 / 10.0
Proximité de l’eau et des activités adjessentes
Rien de negatif
10.0 / 10.0
Location, pool, view from the room
All was good
1.0 / 10.0
Staff were good.
I booked the room for river view and i got parking/pool view from the room. I pay the room quietly expensive and I didn’t get as describe on the reservation. I would not return or recommend to anyone. I find the pool inside is small for the hotel .
1.0 / 10.0
Very good location and the staff very helpful except the rude manager.
I’m a loyal and frequent Holiday Inn customer and member but this time I was disappointed because of the cleanliness of the room and mainly the unprofessional hotel’s manager.
6.0 / 10.0
Great location! The room was large and clean. We did not have breakfast at the hotel.
6.0 / 10.0
Location
Bathroom not the cleanest and sink was plugged. The sink was never fixed. Not great value
10.0 / 10.0
Loved everything about it
The view
2.0 / 10.0
I liked the breakfast.
I paid for a room with a view of the river but instead I got a room with a view of the industrial area. There was a lot of noise from very early in the morning. The staff checked in someone else in my room at 3:30am and they tried to enter the room for a long time. In addition, I got many phone calls asking me questions and disturbing my sleep. The staff were very inconsiderate.
6.0 / 10.0
Centric, molt ben situat
No netegen les habitacions a diari. Vam protestar i només vam aconseguir tovalloles netes (2 tovalloles, pero nosaltres erem 4)
7.0 / 10.0
The breakfast was great I'm gluen and dairy free they went out of there way to make a gluen and dairy free breakfast thst was delicious
4.0 / 10.0
The beds are comfortable
I didn’t like the fact that I had to pay $30 for parking in order to have my vehicle there and there was nothing that indicated parking was extra. I did not like the fact that I booked the room for three people, paid more for breakfast and then found out. I was only entitled to have breakfast for two. So I sent my daughters down for breakfast and because we had a long day ahead of us, they brought a plate back each that they were threatened by the staff that they were bringing food back for anybody else they would find out and be charged. I don’t eat breakfast.
I booked a room with two queen beds and ended up with two double beds
My daughters could not find the pool, which is why we booked this other ones
When I went to leave, I could not get the exterior gate open, so I called and instead of somebody talking to me, they answered, then hung up and then opened the gate
7.0 / 10.0
Excellent location. The staff were great!
$30 a night for outdoor lot parking but they made it sound like parking was free. No hot tub.
8.0 / 10.0
The location and view from room
No one helped for luggage , no hot water one day but that was some break down probably not usual thing
7.0 / 10.0
Comfortable
Not great value for money
9.0 / 10.0
Great easy check in..the location is perfect and once the vehicle is parked, it stays until we are ready to head home.
Friendly helpful staff, clean and rooms big and cozy. And fantastic waterfront views
Nothing
9.0 / 10.0
Great location as right downtown on the waterfront. Great friendly helpful staff
Price was highest we have ever paid but we needed a place to stay.. Very busy in the city
10.0 / 10.0
Chambre impeccable.
Bien aménagé. Belle vue
silencieuce
Beaucoup de commodités dans la chambre par exemple beaucoup de prise USB
N#A
10.0 / 10.0
We didn't have the breakfast due to dietary restrictions, but the extraordinary location and views, particularly on the south facing side, immediate access to all dowtown attractions, restaurants and the university, the new, beautifully modern, carefully maintained and cleaned, spacious rooms and balconies, all far exceeded our expectations, especially considering the Waterfront Holiday charged considerably less than the other downtown hotels I had looked at. We were actually kind of shocked. We were just sorry we couldn't stay another night!
There was nothing I didn't like. I expected to be up all night with noise throughout the hotel from the many guests who were there for the Vanier Cup football game. Instead, there was absolute silence in our hotel room, and I ended up having one of the best sleeps I've had in a long time.
8.0 / 10.0
Clean large size bed, with essential electronics like microwave
Does not have kettle for hot water , only have dirty coffee machines where inside is all stained and never been cleaned. Washroom is not bright enough needs upgrade renovation to look modern
8.0 / 10.0
Great location, very clean and comfortable!
9.0 / 10.0
-Great location very close to the main streets and City Hall
-Good size of the room and bathroom, lake view, very clean
-Room with microwave, mini bar, coffee machine
-2 courtesy water bottles
-Parking in front of the hotel has discount for guests
-Mini market inside the hotel
-Good breakfast
-Very noisy AC in the bedroom
-Although the breakfast is buffet style, you have to ask some basic items (such as coffee and water) to a waiter/waitress
5.0 / 10.0
The beds are too high. Need help getting up on them. Could have used a stool. Sorry have hip problem
The menu not a lot of variety. The pool steps are too high for someone with a handicap.
Also the machine to get out of the parking lot is too confusing
5.0 / 10.0
Excellent location -- this is the best part of the hotel. It is right at the waterfront, which is a very walkable area with many shops, restaurants, and even the ferry pier. Housekeeping staff was friendly.
Do not bother reserving a room at this hotel with booking.com unless you pay online. If you chose to pay at the hotel, the rates are completely different. It is frustrating that the hotel would not honour the amount that was confirmed with us via booking.com. I have never had this happen in all my years of using this platform to make reservations...
The staff at the front desk had terrible customer service. They were not forthcoming with basic information upon our check in (for example, letting us know about the security deposit), and once we asked, they were condescending and treated us as though we should know better. Most of our frustrations would have been alleviated if the staff taken the initiative to share basic information with us from the get-go. Overall, the front staff was not very warm or welcoming -- there was very little acknowledgement any time we approached the desk, no hello or goodbye from the staff standing by the door... For a place that purports to be a 4-star hotel, it is quite shocking.
8.0 / 10.0
Excellent location. Beautiful balcony
Not enough umbrellas/ shade on restaurant patio
7.0 / 10.0
Location is good. Staff all good. Hotel is adequate.
Way over priced. With parking, it came out at $440 a night. It just isn't a $400+ a-night hotel.
6.0 / 10.0
location good and room was standard.
The room was not cleaned properly and had to make a complaint. Considering the price point breakfast and/or parking should have been included.
7.0 / 10.0
Location; facilities for our dog.
Lack of chairs in room; lighting poor for reading
FAQs
How much does this hotel cost compared to others in Kingston?
The average price for a rental in Kingston is $199 per night. This rental is $40 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Kingston - Waterfront, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Kingston - Waterfront, an IHG Hotel. Enjoy the water!
Is Holiday Inn Kingston - Waterfront, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Kingston - Waterfront, an IHG Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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