Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel
Hotel in Germantown, TN
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located just off Highway 40, this Tennessee hotel features an indoor swimming pool and a daily continental breakfast.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Germantown, TN
Available Rooms
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 290 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 3100 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Double • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 322 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
100% verified reviews
10.0
Desk help was helpful, especially the Af-Am fellow. Hotel is situated in a spot that almost feels rural. A fee steps out a door takes you to the Wolf Creek trail which is cool and safe. Nice views along the wolf river.
Nada
10.0
room was very clean, staff was pleasant and willing to help.
5.0
Two guys at the front desk upon check in were great.
The walls are so thin the people next door actually sounded like they were in our room. Or maybe they were just that loud. The second time I called the front desk the clerk found small children unattended. Then the clerk just left the room with the kids inside! I'm talking little kids maybe 2 to 4 years old. When the parents got back the party really started. It was almost midnight before they got quiet. Called front desk four times. They would only knock and tell the people there was a noise complaint. After the clerk left they would laugh and shout obscenities. All in all I've stayed at nicer hotels for less money.
8.0
Clean location good
I got a price of $208.00 on the bill at checkout, but my card has been charged $278.00??
10.0
gentleman working the front desk when we checked in was very friendly, and offered us complimentary drinks, which he was about the only friendly person I experienced in this city. the beds were wonderfully comfortable, I slept in because the shades kept out all the light I didn’t realize how late in the morning it was.
the toilet was very low to the ground
8.0
Close to restaurants.
Nothing
9.0
great location and customer service
1.0
The location was accommodating to the area I needed to be in. Area around hotel was quiet.
Horrible customer service. Secret and fraudulent charges to my bank account. Stayed 6.10.22 - 6.12.22. Only me. Left room practically as I found it. Taking medication prior to leaving, I opened a can Diet Coke to take meds. A small amount spilled on nightstand. I used a hand towel to clean up. Checking bank transactions following day and saw a separate 15.00 charge from room charge. I called hotel to inquire. Rick, owner/manager states, I damaged a towel. I say I did no such thing and I was going to report them for fraudulent charges. Next day, I received an email from Booking.com telling me to contact hotel because I owed them 150.00 for a damaged towel. I used the hand towel to cleaned up the small spill because it was the right thing to do. I paid 428.00 for 2 nights at this 2 star hotel. For them to fraudulently accuse me of damage to take additional money and attempt to take more money from me through booking.com is wrong and extremely bad business practices. Not to mention my toiletry bag accidentally dropped as I was leaving. I called back and asked the same Rick if I can pay them to send it to me. He described my bag as being black before I even described it to him. I confirmed. He said they could FedEx it to me. I was ready to pay FedEx cost over phone to have it sent to me when he asks me to hold. He comes back and says we didn't find it. How did they not find it when he told me it was black before I even described it to him? Again, more bad customer service and business practices. Very disappointing. Beware. If you still decide to stay here, check your bank statement after your stay. I paid for this lesson. The pictures they show are much different. The hotel was clean but very old, dark, dingy, and had a stale smell.
8.0
The breakfast food was not the best. The fruit (oranges) were almost rotted. My daughter's milk for her cereal was spoiled.
It just wasn't a good experience. Also, the toliet bowl in our room wasn't that clean, and the sink kept getting stopped up.
8.0
location
smell of the room
8.0
Location
Nothing
7.0
Great value! We needed something clean and nice for a bit cheaper. Bed was comfy and they have recently remodeled. One of the staff members was really great and helpful with where to eat and what to do.
One of the staff we encountered really couldn't have cared less about his job. We wished they had upgraded the small old tub when they remodeled and the toilet was very low to the ground. I'm 5'3 and felt like i had to really squat down to sit on it.
Pool and hot tub still under construction
7.0
Everything was nice.
the pool was under construction so we couldn’t use it.
1.0
False advertisement. It was one of the worst experiences I've ever had.
9.0
Very quiet, very clean, young man on duty at desk, had great personality!
Hidden location, with very small signs indicating the place you had been searching? Wouldn’t have found without gps, it was after dark, even then, missed it once.
9.0
very comfortable. quiet and close to everything!
9.0
My room was double booked. The manager was wonderful about correcting the situation.
10.0
Great room...comfortable and clean. Great shower!
Just had a noisy toilet tank, but that happens at home sometime
10.0
Nice staff
Pool was closed.
8.0
the location, everything close
FAQs
How much does this hotel cost compared to others in Germantown?
The average price for a rental in Germantown is $201 per night. This rental is $36 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Memphis/Germantown, an IHG Hotel?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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