Holiday Inn Asheville - Biltmore West, an IHG Hotel
4.2
Excellent(394 Reviews)Hotel in Asheville, NC
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in Asheville, North Carolina, this hotel features a restaurant, Full Bar, an indoor pool and a seasonal outdoor pool. It offers accommodations with free WiFi access.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Asheville, NC
Available Rooms
1 Double • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.2
Excellent(394 Reviews)100% verified reviews
4.2
Restaurant, bar pool
Na
4.2
The absolute fastest check in ever!!! Everything was clean, I got a late check out with no problem!
4.2
The front desk was absolutely amazing
Nothing
4.2
Everything was more than satisfactory.
nothing needed improvement
4.2
Me gusto mucho que tengan productos de buena calidad (Dove) en el baño.
Tiene buen espacio de estacionamiento
El lobby es bonito
El restaurante tiene areas de mejora. El servicio es lento y las opciones son reducidas
4.2
Location is good with a large open area.
Smell, restaurant staff was crabby, toilet didn’t work, a/c unit is like a diesel truck, not the cleanest rooms and hallways, didn’t sleep well, business computer broken. Stuck in the 90’s
4.2
Too expensive for breakfast. Didn't eat there.
Very pricey for the size of room. Barely get 2 people in bathroom.
4.2
Spaciousness of room, walk-in shower (I’m handicapped). Grab bars in shower and next to toilet. The floor of shower was not slick.
Was taken back by no free breakfast. Breakfast buffet was set up like every other motel/hotels free breakfast but this hotel charged for it. Did not eat there. Would prefer two beds. Don’t like sharing bed with friend. Most handicap rooms are one bed which can be awkward. The closet hanging space was very small in rm 211. Didn’t like being on 2nd floor. What if there was fire. How could handicap get out of building?
4.2
Resturant was great. Service was great. Staff very friendly.
No complants. Very clean.
4.2
Clean place friendly staff very comfortable beds
It rained and couldn't lay outside in sun.
4.2
The hotel, room and staff were very nice. The location was close enough to the Asheville attractions, but you definitely need to drive. Oure room was right by the pool, yet we were not bothered by the noise. The staff was friendly to our K9 companion.
Booking.com listed that there was a hot tub- the only reason I picked this hotel over one closer to downtown. When I arrived and found out that there was not one available, I was also told by the staff that they had let all of the online booking companies know that the hot tub was not working. When I contacted Booking.com to let them know, they let me know that they would ask the hotel for a refund. Of course, they refused. Booking.com should be giving me the refund. The front desk staff was nice enough to give me a couple of breakfast passes to make up for my disappointment.
Turning left out of the hotel parking lot (the way you need to go to get to the interstate) is dangerous. There should be a way to go to a light instead.
4.2
The resteraunt was nice. The service was great and the food was very good . Great value.
I was happy with everything.
4.2
Pet friendly, clean. Bartender excellent!
Had to pay for breakfast that at most hotels is included. Way too expensive for what you get. Check in lady not very friendly but not rude either. No cleaning staff spoke English so hard to get extra towels.
4.2
Breakfast was good . Food was hot with many choices.
The smell of chlorine from the pool near the lobby area . Would have enjoyed some outdoor seating perhaps a fire pit for evenings .
4.2
The room was clean, the staff was pleasant, and the bed was comfortable. The hotel restaurant/bar was nice, although I wish it stayed open a little later since there are not many places to eat nearby. I also liked how convenient it was to access my room from different entrances to the hotel. It was also great to see security patrolling the parking lot after hours.
The room had 2 connecting doors, so I could hear the conversations from 2 sides of my room. One of the guests had a little party that lasted until after 12 AM. I do not expect total silence when staying in hotels, but I do wish I would have known this before booking the room.
4.2
Most of the staff I had interactions with were very polite and our room was exactly what I would expect HI quality
The location of the hotel was not where I was led to believe from booking.com also when I called the property directly to verify I was told it was in front of the Biltmore only to get here and we're 8 miles away. The rest of our party were at the Doubletree across the street from the Holiday Inn right by the Biltmore!
4.2
nice
close to our destination
4.2
It was great to have a nice restaurant and bar in the facility that had great service and food. It made for a relaxed travel experience. The bartender/waiter was great and the food tasteful.
4.2
Tried to tell housekeeping that we needed 10 minutes more to get out so she could come in and clean as I was injured and on crutches. She nodded and said ok but then never came to clean so all our food garbage was in the room for two days, beds not made etc. Upon checkout I found out she did not speak any English and did not understand me but instead of saying something like “no English” she said ok and then never cleaned. That should never happen for guests. The rest of the stay was perfectly fine. If any staff will not understand you, guests should know that to avoid this happening.
4.2
location
bathroom was so nasty! lights in the bathroom didn’t work and maintenance never came to fix it even after 4 calls to the front desk. they offered to switch out room finally at 11:30pm
FAQs
How much does this hotel cost compared to others in Asheville?
The average price for a rental in Asheville is $327 per night. This rental is $214 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Asheville - Biltmore West, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Asheville - Biltmore West, an IHG Hotel. Enjoy the water!
Is Holiday Inn Asheville - Biltmore West, an IHG Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Holiday Inn Asheville - Biltmore West, an IHG Hotel?
We found 14 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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