Residence Inn by Marriott Cleveland Downtown
Hotel in Cleveland Heights, OH
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located in the center of downtown Cleveland, this hotel is only a 5-minute walk to Rocket Mortgage Arena. The hotel features a gym, business center and suites with full kitchens.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Cleveland Heights, OH
Available Rooms
One-Bedroom Suite
1 King • 581 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
King Studio
1 King • 581 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Two-Bedroom Suite
2 King • 968 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
King Suite with Fireplace
1 King • 548 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
One-Bedroom King Suite with Sofa Bed and Adapted Tub - Mobility Accessible
1 King • 581 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
4.5 / 5.0
It was nice to have a kitchen. The bed was comfortable. The location was great. We were there to eat at the Marble Room. It was across the street behind the hotel.
The bathroom area was the only negative of the room. The sink is small, and the lighting was not ideal. The lighting was indirect from around the mirror. It was hard to see to shave. The valet was easy in and right on the spot for drop off, but there was no luggage cart available to help get our luggage into the hotel and to our room. When we were leaving the next morning, we could not use the easy tap text to call up our car. It had not been checked in correctly, so the system had us seemingly out driving our car. We had only checked in the afternoon before and never moved our car.
2.0 / 5.0
The location.
The staff told us we would receive free parking but it was untrue. There was no free parking at the hotel and we were sold the valet parking. We find the communication deceitful and misleading.
5.0 / 5.0
Excellent location. Nice and clean rooms. Employees were very nice and knowledgeable.
4.0 / 5.0
Good location. Pretty nice rooms
Could not check in until after 5:30 PM. Room wasn’t ready
2.0 / 5.0
The location was excellent.
The location of this hotel was exceptional! But after we were in our room a staff member opened our door & walked in. Our room was not very clean. The floor was filthy. And the shower door would not stay shut. My husband actually fixed it while we were there...only temporarily I'm sure.
5.0 / 5.0
It was clean and the staff were nice
It was a good stay. I have no complaints
5.0 / 5.0
Room was very clean and roomy. Staff us very friendly. Highly recommend.
Everything was great
2.5 / 5.0
Location! Very close to the Rocket Mortgage FieldHouse
Missing silverware, missing cups, no linen for sofa bed, hair in the bathroom, not enough coffee.
4.0 / 5.0
Breakfast was amazing. Hotel was clean and staff was very friendly.
The bed just hard and wore out
4.0 / 5.0
Fantastic location. Just a block from rocket mortgage stadium and Jack Casino as well many many places within walking distance to eat, see a show, or shop.
The hotel does have a unique layout, and multiple towers to the building so getting to our room was a bit of a walk once inside the hotel.
4.0 / 5.0
Great place clean and chill
Aint no damn parking no where
5.0 / 5.0
Rooms very space full
3.5 / 5.0
Great location. Comfortable bed. Clean.
TV didn’t work. Bedside light wouldn’t work.
4.0 / 5.0
We loved the location and the staff.
Could have been cleaner. There were crumbs on the stove top
Very large stain on the carpet. No coffee pot
Dishwasher seemed to be an afterthought. Overall hotel needs some updates. Common areas were clean and breakfast was good and had exceptional staff.
We did have a great time in Cleveland
5.0 / 5.0
Beautiful location.
1.5 / 5.0
The location of the hotel was perfect.
I had a confirmation for my booking. Unfortunately I was not able to check-in on my arrival. The receptionist couldn’t find my booking so I was forced out the hotel, which was quite bad since I had nowhere to go after traveling for approximately 21 hours.
Luckily I was able to book a room at a hotel close by for a night. At the next morning I went back to the hotel. Another receptionist was then able to see my booking and I was able to check-in finally.
Sadly, the toilet of my room was quite dirty. I stayed there for 5 nights but I had only once a room-clean service
3.5 / 5.0
Loved the location in the heart of downtown Cleveland! Also a full size kitchenette and the ability to connect our Netflix account was definitely a pleasant experience!
Couch and floors were so dirty we placed a sheet over the couch to sit on it. Bathroom sink drain slowly and all phones didn’t work in the room. My wife and I are not super picky, but cleanliness was a huge disappointment for this property.
5.0 / 5.0
very close to the location we were visiting
nothing
3.0 / 5.0
Location
We were told we would have parking and we did not! Have to park far away and walk to the hotel! Directions to our room were poor as well
3.5 / 5.0
locatie
ruime kamer
kan wel een update gebruiken
valet parking: duur en systeem werkte niet met ons nl nummer of email. Extra lang wachten op de auto de volgende dag
2.5 / 5.0
Disappointed in smell of room 302. TV was facing opposite the bed and if we turned it there was no picture. Bathroom toilet was loose from floor. Tub was dirty. Carpet had mildew smell. No view at all from windows. Long walk for us elderly from elevator.
0.5 / 5.0
They didn’t realize I prepaid for my stay and took my credit card and booked me twice for the room. It is still pending on my credit card account after reporting it to mgmt.
Customer service
1.5 / 5.0
Close to the concert
Drains clogged… we had a suite… out of shower products… coffee cups dirty… bill was to be $327.?? They charged me $500.00
5.0 / 5.0
The staff was amazing ! Everyone was so friendly !
The building and our room was beautiful!
Parking
Our view
3.5 / 5.0
Location
Stayed here twice now and this last time was just too expensive. Maybe last time we just got a great deal. The valet parking is a scam, it’s all digital and they add a surcharge on top of the already pricey overnight fee, I think it was 40 bucks a night
4.0 / 5.0
It was close to the event we traveled to Cleveland for. The room was spacious and surprisingly quiet for the location.
Took the valet a while to bring our car on the day of departure.
5.0 / 5.0
Location. It is a beautiful hotel and it was super clean.
Does t have its own parking. Can do valet for 40 or 44. We found a parking garage within walking distance that was just 25.
5.0 / 5.0
Close to everything. Can walk to a lot of places and the staff is very friendly and helpful.
Wished breakfast was a little later.
5.0 / 5.0
The room was very clean, the free bfast was the best we ever had at a hotel, the hotel was located in walking distance from restaurants and Rocket Mortgage field to our Venue
The parking was valet only wish it was self park in and out, but overall it was ok
4.5 / 5.0
We didn’t have breakfast at the hotel
Only had decaffeinated coffee in room. Needed my morning caffeine. 😊
4.5 / 5.0
The staff were all incredibly friendly and the building was beautiful. Centrally located to so much the city has to offer. The bar and other common areas had a luxury feel to them and everything was so nice and CLEAN!
Only 2 complaints: when paying for a hotel room, parking should always be included, in my opinion. $40.00 a day to park when we've already paid to use the facility is pretty steep. Also, my husband had to repair the toilet at 3 am when he used the bathroom only to find that the toilet had been continuously running and the flush mechanism was broken. Thankfully he's a handy guy and it was a simple fix!
FAQs
How much does this hotel cost compared to others in Cleveland Heights?
The average price for a rental in Cleveland Heights is $218 per night. This rental is $84 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Residence Inn by Marriott Cleveland Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Residence Inn by Marriott Cleveland Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Residence Inn by Marriott Cleveland Downtown?
We found 11 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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