Sonesta Charlotte Lower South End
Hotel in Charlotte, NC
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsGarden, Pets allowed, Kitchen or Kitchenette and more
About this hotel
This Sonesta Charlotte Lower South End features an indoor pool and an outdoor pool. Complimentary property-wide WiFi is provided. Carowinds amusement and water park is a 10 minutes' drive from the property.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Charlotte, NC
Nearby attractions
Available Rooms
Executive King Room
1 King • 333 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with Tub - Mobility/Hearing Accessible
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Queen Room with Roll-in Shower - Mobility/Hearing Accessible
1 Queen • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Two Double Beds
2 Double • 322 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
$$$$
Ratings and reviews
100% verified reviews
9.0 / 10.0
It was very welcoming
I pay for a hotel room and then have to turn around and pay $12 for parking I don’t understand why i have to pay to park where I’m staying
6.0 / 10.0
The hotel & staff were nice
they require you to pay for parking each night along with paying for breakfast.. parking is $12 per night and breakfast was almost $30
8.0 / 10.0
The staff was pleasant, the hotel location was great, the rooms and hallways were clean and smoke free which I loved. The bartender Brittany was AWESOME, FRIENDLY and provided GREAT customer service.
I was a bit disappointed that I felt pressured to join as a member just to avoid paying an extra $12 a day parking fee when it wasn't valet parking. I would have joined anyway because of location, staff, cleanliness and the fact that I felt safe but it shouldn't be a parking fee for paying customers, regardless of the membership. Also, since you don't serve free breakfast, you could at least make your restaurant and bar food prices reasonable, I spent approx. $200 for 3 people, the 1st night. We didn't eat at the hotel the second night. Last but MOST IMPORTANT, we had 2 fire alarms during my weekend stay, which thankfully wasn't anything too serious but we were on the 14th floor and had to walk down the stairs and outside. My problem with that was one of the stairway door was locked, so people lost valuable time walking from one end of the hall to the other end to vacate the building.(Not Good). After the fire trucks arrived and cleared for us to go back in, no one at the hotel checked to see if we were okay or asked any questions when we came in, as if it was a routine drill. My sister is over 65, has chronic asthma, anxiety and RA, I had my daughter and 3yr old grandbaby, so that trip down 14 flights of stairs were awful for us. Sadly she left her pump trying to exit the building quickly because we didn't have any idea where the fire was. We didn't see any staff so everyone were for themselves, except some customers who were around us trying to help. We didn't get a discount, a free breakfast, a sorry for the inconvenience, not even a "is everyone okay?" Although this is the things that I didn't like, I will definitely go back and stay. I'll just make other eating arrangements and make sure that I'm on a lower floor. I hope the hotel learn from my dislikes and it's not to deter anyone from staying, it is a great place to stay on your vacation, they just need to adjust a few things.
10.0 / 10.0
Muito boa a localização, proxima ao aeroporto e rodavia. Muito confortavel e com bom preço
7.0 / 10.0
Friendly staff
The room looked old, the carpet looked dirty with plenty of stains. The furniture was worn.
No handwashing soap or liquid soap at the sink, only wall mounted in the shower.
6.0 / 10.0
Beautiful hotel
That as large as this hotel is and as much money as it makes. How come they only have one trolley for luggage!!!!! We had to make multiple trips!! Hotel was hot as fire thru out. Our floor had no air!! But the room did. Room was decent. But like the stay before it was still half cleaned!! They need to dust all furniture and fixtures! Also, this hotel is huge! Too huge to not have microwaves in each room!!! Big negative! Only 1 per floor!! There was a small line! That's a no!
10.0 / 10.0
Clean comfy pillows and bed
No free breakfast
2.0 / 10.0
I liked the location of the hotel and the lobby area was very nice.
We had to beg for towels our entire stay. The shower was overflowing and we had to stand in water our entire stay, nothing was done about this.
5.0 / 10.0
Free breakfast was poor. standard selections in the USA and with poor quality.
The staff is arrogant
7.0 / 10.0
I like the balcony and the proximity to the airport
The property was probably amazing at one point but the furnitures are dated. The bathroom need some upkeep. The carpet was not the cleanest
10.0 / 10.0
Location and room quality
Nothing
7.0 / 10.0
Great location and great value.
I didn't like the fact that they charged 12.00 a day for parking. When it was the Crown Plaza they didn't charge for parking.
1.0 / 10.0
The shampoo boxes were empty. The bathtub was blocked and no water was coming in.
The shampoo boxes were empty. The bathtub was blocked and no water was coming in.
7.0 / 10.0
It was conveniently located.
It was overpriced for what we got. It’s supposed to be a four star hotel but some things did not add up to that expectation.
10.0 / 10.0
Everything was clean and comfy. Very safe
Room service is very slow and the bar closes early plus the buffet not worth $17 bucks
10.0 / 10.0
Great
10.0 / 10.0
I like everything about the property.
7.0 / 10.0
Friendly staff. Very comfortable beds/pillows
Wonderful shower.
Zero printed helpful info in the room or lobby. Terrible TV picture/reception. Terrible coffee both in room and at breakfast near lobby.
Not enough towels. No microwave. Mini frig did not chill properly. A/C unit ineffective during hottest part of day. Two tissues in tissue dispenser. Room was in the small side. Not enough space for clothing for 3 people. POOLs were both in poor condition (stained/cold)
10.0 / 10.0
I always come every year around that time of the year July 3 is my fiancé Birthday I would really appreciate a weekend get away on you guys we always support
The ice maker on my floor 8th floor did not work and fridge in room was not working good otherwise we never had an issue
1.0 / 10.0
The property was clean to be pet friendly
I had a situation about my room and I had to wait till the manager comes and still no follow up I had to keep going down there until I spotted 1 around 3pm the next day
7.0 / 10.0
I liked the pool it was really nice to have an indoor and outdoor pool. Staff was friendly and inviting. The room was clean and loved the makeup mirror. While it wasn't located downtown it was very close and short drive and near lots of amazing things to do.
The bar/resturant inside the hotel as well as the mini market in the hotel was all very expensive additional expensives.
10.0 / 10.0
Wish there was some better signage for the pool. My wife and I figured out where it was finally.
8.0 / 10.0
the balcony was my favorite part of the room but everything was amazin. everything was great as far as the room n service itself. evey activity i did outside of the room wasnt far to get to. the room was in a perfect location
some hit my car in the parking lot the parkin spots was kind of tight.
10.0 / 10.0
Nice and clean
I didn’t know pets were allowed and my last day a dog was barking uncontrollably.
7.0 / 10.0
Location
Hotel needs to be upgraded
10.0 / 10.0
Very clean and updated.
No breakfast
FAQs
How much does this hotel cost compared to others in Charlotte?
The average price for a rental in Charlotte is $276 per night. This rental is $176 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sonesta Charlotte Lower South End. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sonesta Charlotte Lower South End pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sonesta Charlotte Lower South End?
We found 13 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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